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Cpu spiking randomly and cannot go to start>all programs?


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4 replies to this topic

#1 xJohn

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Posted 21 August 2009 - 07:59 PM

Whenever i log into my profile for windows xp, i would check my process list and it shows that i'm at 100% cpu usage then after a while it would go down to 1-2%, then when i click on a program or mozilla, my cpu would then spike to random numbers like 69% 100% then back to 3%, is there a way to fix this? I caught some pretty bad viruses that deleted alot of my files and can't fix some of them since i lost my windows xp cd.

My other problem is when i click on start>all programs nothing would show up, how can i fix this?

I caught some very bad viruses last week and used combofix/malwarebytes a bit too late and lost some of my files and i think some are still infected, if i can't fix this i'll probably have to resort to deleting my HD and starting up new :thumbsup:.

here is my process list

http://i29.tinypic.com/24zakb5.jpg

Edited by xJohn, 21 August 2009 - 08:13 PM.


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#2 garmanma

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Posted 23 August 2009 - 08:42 PM

hserver.exe belongs to Side Effects Software Inc.
3D animation software
http://www.sidefx.com/
Everything alse looks good

Update Mbam, run a FULL scan and post the log

Then run ATF and SAS

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 xJohn

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Posted 24 August 2009 - 08:24 PM

Hi garmanma, tyvm for the reply and help here is what i got from the scan.

Mbam log:

Malwarebytes' Anti-Malware 1.40
Database version: 2690
Windows 5.1.2600 Service Pack 2

8/24/2009 2:45:34 PM
mbam-log-2009-08-24 (14-45-34).txt

Scan type: Full Scan (C:\|E:\|)
Objects scanned: 266084
Time elapsed: 51 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Root\LEGACY_ANTIPPRO2009_100 (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Steven\Application Data\Sun\Java\Deployment\cache\6.0\58\22f687a-3df1e90a (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\kbiwkmctvgrltd.dll.vir (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\UAClrfdvkuabp.dll.vir (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\SKYNETrustbpcv.sys.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\klypnzjnedd.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

-------------------------------------------------

took me approx 4 hours to scan with superantivirus and nothing came up, but if your intrested here is the log i got when my pc was mass infected with viruses from within a day or so, if that's not important you can just skip it, oh and this log did not include all of the viruses/malware i found mbam also found over 50 infections as well.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/11/2009 at 03:07 PM

Application Version : 4.27.1002

Core Rules Database Version : 4040
Trace Rules Database Version: 1980

Scan type : Quick Scan
Total Scan Time : 00:31:13

Memory items scanned : 506
Memory threats detected : 2
Registry items scanned : 617
Registry threats detected : 7
File items scanned : 8676
File threats detected : 40

Rootkit.Agent/Gen-UACFake
\?\GLOBALROOT\C:\WINDOWS\SYSTEM32\UACANFKFLFKNR.DLL
\?\GLOBALROOT\C:\WINDOWS\SYSTEM32\UACANFKFLFKNR.DLL
\?\GLOBALROOT\C:\WINDOWS\SYSTEM32\UACFCUFCUSEFW.DLL
\?\GLOBALROOT\C:\WINDOWS\SYSTEM32\UACFCUFCUSEFW.DLL

Trojan.Agent/Gen-FakeScan[ASC]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F54AF7DE-6038-4026-8433-CC30E3F17212}
HKCR\CLSID\{F54AF7DE-6038-4026-8433-CC30E3F17212}
HKCR\CLSID\{F54AF7DE-6038-4026-8433-CC30E3F17212}
HKCR\CLSID\{F54AF7DE-6038-4026-8433-CC30E3F17212}\InprocServer32
HKCR\CLSID\{F54AF7DE-6038-4026-8433-CC30E3F17212}\InprocServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\DDDESOT.DLL
HKU\S-1-5-21-838030004-4242824953-3767307212-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F54AF7DE-6038-4026-8433-CC30E3F17212}

Adware.Yuupsearch
HKU\S-1-5-21-838030004-4242824953-3767307212-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BBBE1C1A-89F7-4AF6-ABD1-F8FBCFA47408}

Adware.Tracking Cookie
C:\Documents and Settings\Steven\Cookies\steven@tacoda[2].txt
C:\Documents and Settings\Steven\Cookies\steven@6042.c3522.clickshield[1].txt
C:\Documents and Settings\Steven\Cookies\steven@cdnh.tremormedia[1].txt
C:\Documents and Settings\Steven\Cookies\steven@specificclick[1].txt
C:\Documents and Settings\Steven\Cookies\steven@insightexpressai[1].txt
C:\Documents and Settings\Steven\Cookies\steven@serving-sys[2].txt
C:\Documents and Settings\Steven\Cookies\steven@trafficmp[1].txt
C:\Documents and Settings\Steven\Cookies\steven@bs.serving-sys[1].txt
C:\Documents and Settings\Steven\Cookies\steven@homestore.122.2o7[1].txt
C:\Documents and Settings\Steven\Cookies\steven@overture[1].txt
C:\Documents and Settings\Steven\Cookies\steven@collective-media[1].txt
C:\Documents and Settings\Steven\Cookies\steven@dc.tremormedia[1].txt
C:\Documents and Settings\Steven\Cookies\steven@questionmarket[2].txt
C:\Documents and Settings\Steven\Cookies\steven@247realmedia[1].txt
C:\Documents and Settings\Steven\Cookies\steven@ads.financialcontent[2].txt
C:\Documents and Settings\Steven\Cookies\steven@ad.yieldmanager[1].txt
C:\Documents and Settings\Steven\Cookies\steven@realmedia[2].txt
C:\Documents and Settings\Steven\Cookies\steven@server.iad.liveperson[1].txt
C:\Documents and Settings\Steven\Cookies\steven@at.atwola[2].txt
C:\Documents and Settings\Steven\Cookies\steven@tracking.realtor[1].txt
C:\Documents and Settings\Steven\Cookies\steven@adserver.adtechus[1].txt
C:\Documents and Settings\Steven\Cookies\steven@media6degrees[2].txt
C:\Documents and Settings\Steven\Cookies\steven@ads.cartoonnetwork[1].txt
C:\Documents and Settings\Steven\Cookies\steven@ads.pointroll[2].txt
C:\Documents and Settings\Steven\Cookies\steven@server.iad.liveperson[3].txt
C:\Documents and Settings\Steven\Cookies\steven@ads.bridgetrack[2].txt
C:\Documents and Settings\Steven\Cookies\steven@revsci[2].txt
C:\Documents and Settings\Steven\Cookies\steven@nextag[1].txt
C:\Documents and Settings\Steven\Cookies\steven@clickthrough.kanoodle[2].txt
C:\Documents and Settings\Steven\Cookies\steven@tribalfusion[1].txt
C:\Documents and Settings\Steven\Cookies\steven@adbrite[1].txt
C:\Documents and Settings\Steven\Cookies\steven@specificmedia[1].txt
C:\Documents and Settings\red\Cookies\red@paypal.112.2o7[1].txt

Trojan.Downloader-Gen/A
C:\DOCUMENTS AND SETTINGS\STEVEN\LOCAL SETTINGS\TEMP\A.EXE

Trojan.Agent/Gen-NET
C:\DOCUMENTS AND SETTINGS\STEVEN\LOCAL SETTINGS\TEMP\AMXSNWROEC.TMP
C:\DOCUMENTS AND SETTINGS\STEVEN\LOCAL SETTINGS\TEMP\PRUN.TMP

Trojan.Unclassified/MSXML71
C:\DOCUMENTS AND SETTINGS\STEVEN\LOCAL SETTINGS\TEMP\MSXML71.DLL
-----------------------------------------------------------------------------------

What should i do now?

Edited by xJohn, 24 August 2009 - 08:25 PM.


#4 garmanma

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Posted 25 August 2009 - 07:25 PM

We were just discussing this , this morning. You have a really nasty rootkit infection. In fact, I doubt if you got rid of it the last time.
I would suggest reformatting / re-install, with out saving anything
At the very least, I'm going to recommend that you submit a DDS / HJT log following these instructions

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 garmanma

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Posted 26 August 2009 - 08:30 AM

I see you already have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.


To avoid confusion, I am closing this topic.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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