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Please help Diagnose


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4 replies to this topic

#1 gigiotd

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Posted 21 August 2009 - 04:09 PM

My server can't visit antivirus sites and download antivirus and microsoft updates. This seems Conficker malware, I tried a sophos removal tool, but can't solve.
This is the log:


----------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23.06.11, on 21/08/2009
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Programmi\a-squared Anti-Malware\a2service.exe
C:\Programmi\a-squared Free\a2service.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\System32\llssrv.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Programmi\TeamViewer\Version4\TeamViewer_Service.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Programmi\RealVNC\VNC4\WinVNC4.exe
C:\WINNT\System32\inetsrv\inetinfo.exe
C:\WINNT\System32\msdtc.exe
C:\Programmi\TeamViewer\Version4\TeamViewer.exe
C:\WINNT\system32\Dfssvc.exe
C:\WINNT\Explorer.EXE
C:\Programmi\Broadcom\BACS\BacsTray.exe
C:\WINNT\system32\internat.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Programmi\Internet Explorer\IEXPLORE.EXE
C:\WINNT\System32\svchost.exe
C:\Programmi\ClamWin\bin\ClamWin.exe
C:\Programmi\a-squared Anti-Malware\a2HiJackFree.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe
C:\Programmi\Internet Explorer\IEXPLORE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll
O4 - HKLM\..\Run: [bacstray] C:\Programmi\Broadcom\BACS\BacsTray.exe
O4 - HKLM\..\Run: [Windows Service Agent] jca.exe
O4 - HKLM\..\Run: [ClamWin] "C:\Programmi\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [a-squared] "C:\Programmi\a-squared Anti-Malware\a2guard.exe"
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [Windows Service Agent] jca.exe
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\.DEFAULT\..\Run: [internat.exe] internat.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Programmi\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1137079556781
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137151033875
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9B1A174E-6699-4080-9FA7-9F45950258F8}: NameServer = 212.216.112.112,212.216.172.62
O23 - Service: a-squared Anti-Malware Service (a2AntiMalware) - Emsi Software GmbH - C:\Programmi\a-squared Anti-Malware\a2service.exe
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Programmi\a-squared Free\a2service.exe
O23 - Service: Servizio amministrativo di Gestione disco logico (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Mylex Global Array Manager Server (gamscm) - Unknown owner - C:\WINNT\System32\GAMSERV\gamscm.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Microsoft Security Center - Unknown owner - c:\windows\config\mui\data\office\svchost.exe (file missing)
O23 - Service: TeamViewer 4 (TeamViewer4) - TeamViewer GmbH - C:\Programmi\TeamViewer\Version4\TeamViewer_Service.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Programmi\RealVNC\VNC4\WinVNC4.exe

--
End of file - 5227 bytes

----------------------------------------------------------


Can anyone help??
Thanks a lot.
Bye
Luigi

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#2 gigiotd

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Posted 22 August 2009 - 12:55 AM

I just followed this guide:
http://www.bleepingcomputer.com/virus-remo...nadup-conficker

The ms patch installed properly, but bd removal tool starts and suddenly terminates without any warning or else.

Please help!

Hello gigiotd,

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Regards,

The weatherman
(Moderator)

Edited by The weatherman, 22 August 2009 - 07:54 AM.


#3 gigiotd

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Posted 25 August 2009 - 10:15 AM

well, just solved with symantec conficker removal tool. Other removal tool didn't solve!
Thanks

#4 thcbytes

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Posted 03 September 2009 - 06:52 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#5 harrythook

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Posted 12 September 2009 - 05:53 AM

As this issue seems to be resolved, this thread will now be closed.
If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
For all others, if you have a similar issue please start a new topic.

Thanks for asking in BleepingComputer.com

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