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Excel and word very slow to open


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#1 suzzetheq

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Posted 21 August 2009 - 01:10 PM

Hi there everyone,

I have a problem with both excel and word in that the files take over 20 s to open, on my work network or at home. OS - windows xp, office 2000 SR-1 professional. I run sophos av regularly and just downloaded avast av. Also ccleaner, adaware and spybot run once or twice a week. Defrag and disk check usually once a month (Is this all a bit obsessive?).... Anyway excel and word files are slow to open whether I click on the file directly or open excel or word first and then open the file. I was going to run combofix but thought I better not without expert help! Any help you can give would be much appreciated and may also prevent me going crazy! Thank you.

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#2 garmanma

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Posted 21 August 2009 - 01:28 PM

I run sophos av regularly and just downloaded avast av.


You should only have one AV on your computer
Two will conflict with each other
Mark
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#3 suzzetheq

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Posted 02 September 2009 - 08:09 AM

Hi,

I have now removed Avast and will stick with Sophos. Thanks.

Susie




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