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extremely slow startup

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3 replies to this topic

#1 dilbone56


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Posted 21 August 2009 - 10:58 AM

I am working on a friends laptop (HP Pavillion zd8000 3.0GHz Pentium 4 w/ 2.0 GB Ram). I have tried everything I can think of, spybot, avg, malwarebytes, registry cleaners, and increased ram from 512 MB to 2 GB. The computer operates much faster, but the startup time is still excrutiating. From pressing the power button to welcome screen is 2 minutes and 10 seconds. It takes another 1 minute and 20 secondes to become functional. I cannot find anything in the startup that would cause this delay

DDS (Ver_09-07-30.01) - NTFSx86
Run by HP Laptop at 10:35:04.95 on Fri 08/21/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1618 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Documents and Settings\HP Laptop\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - Symantec Intrusion Prevention
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1233938743640
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-8-20 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-8-20 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-8-20 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-8-20 297752]
S3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\drivers\ewusbnet.sys [2009-4-10 100992]

=============== Created Last 30 ================

2009-08-21 07:48 <DIR> -cd----- c:\program files\Trend Micro
2009-08-20 21:12 <DIR> -cd----- c:\program files\Eusing Free Registry Cleaner
2009-08-20 20:58 <DIR> -cd----- c:\program files\RegCleaner
2009-08-20 18:13 <DIR> -cd-h--- C:\$AVG8.VAULT$
2009-08-20 11:43 11,952 ac------ c:\windows\system32\avgrsstx.dll
2009-08-20 11:43 108,552 ac------ c:\windows\system32\drivers\avgtdix.sys
2009-08-20 11:43 335,240 ac------ c:\windows\system32\drivers\avgldx86.sys
2009-08-20 11:42 <DIR> -cd----- c:\windows\system32\drivers\Avg
2009-08-20 11:42 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-08-20 11:42 <DIR> -cd----- c:\program files\AVG
2009-08-20 11:42 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\avg8
2009-08-20 09:55 <DIR> -cd----- c:\docume~1\hplapt~1\applic~1\AVG8
2009-08-07 08:40 <DIR> -cd----- c:\docume~1\hplapt~1\applic~1\Safer Networking
2009-08-07 08:32 <DIR> -cd----- c:\program files\Safer Networking
2009-08-07 08:31 94,208 ac------ c:\windows\system32\SynTPAPI.dll
2009-08-07 08:31 77,824 ac------ c:\windows\system32\SynTPCoI.dll
2009-08-07 08:31 270,320 ac------ c:\windows\system32\drivers\SynTP.sys
2009-08-07 08:31 110,592 ac------ c:\windows\system32\SynCtrl.dll
2009-08-07 08:31 77,824 ac------ c:\windows\system32\SynCOM.dll
2009-08-07 07:26 12,160 ac------ c:\windows\system32\drivers\mouhid.sys
2009-08-07 07:26 12,160 ac------ c:\windows\system32\dllcache\mouhid.sys
2009-08-07 07:25 10,368 ac------ c:\windows\system32\drivers\hidusb.sys
2009-08-07 07:25 10,368 ac------ c:\windows\system32\dllcache\hidusb.sys
2009-08-06 20:50 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-08-06 20:39 <DIR> -cd----- c:\program files\PokerStars
2009-08-05 23:55 <DIR> -cd----- c:\windows\system32\XPSViewer
2009-08-05 23:52 117,760 -c------ c:\windows\system32\prntvpt.dll
2009-08-05 23:52 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-05 23:52 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-05 23:52 575,488 -c------ c:\windows\system32\xpsshhdr.dll
2009-08-05 23:52 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-05 23:52 1,676,288 -c------ c:\windows\system32\xpssvcs.dll
2009-08-05 23:52 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-05 23:52 <DIR> -cd----- C:\3985980adf9b60582d4c
2009-08-05 22:15 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-08-05 22:15 <DIR> -cd----- c:\program files\Spybot - Search & Destroy
2009-08-01 19:53 <DIR> -cd----- c:\windows\pss

==================== Find3M ====================

2009-08-05 04:01 204,800 ac------ c:\windows\system32\mswebdvd.dll
2009-07-17 14:01 58,880 ac------ c:\windows\system32\atl.dll
2009-07-12 12:21 233,472 -c------ c:\windows\system32\wmpdxm.dll
2009-07-03 12:09 915,456 ac------ c:\windows\system32\wininet.dll
2009-06-25 03:25 730,112 ac------ c:\windows\system32\lsasrv.dll
2009-06-25 03:25 301,568 ac------ c:\windows\system32\kerberos.dll
2009-06-25 03:25 147,456 ac------ c:\windows\system32\schannel.dll
2009-06-25 03:25 136,192 ac------ c:\windows\system32\msv1_0.dll
2009-06-25 03:25 56,832 ac------ c:\windows\system32\secur32.dll
2009-06-25 03:25 54,272 ac------ c:\windows\system32\wdigest.dll
2009-06-24 06:18 92,928 ac------ c:\windows\system32\drivers\ksecdd.sys
2009-06-16 09:36 119,808 ac------ c:\windows\system32\t2embed.dll
2009-06-16 09:36 81,920 ac------ c:\windows\system32\fontsub.dll
2009-06-12 07:31 76,288 ac------ c:\windows\system32\telnet.exe
2009-06-10 09:19 2,066,432 ac------ c:\windows\system32\mstscax.dll
2009-06-10 09:13 84,992 ac------ c:\windows\system32\avifil32.dll
2009-06-10 01:14 132,096 ac------ c:\windows\system32\wkssvc.dll
2009-06-05 11:42 2,060,288 ac------ c:\windows\system32\usbaaplrc.dll
2009-06-03 14:09 1,291,264 ac------ c:\windows\system32\quartz.dll

============= FINISH: 10:35:35.62 ===============

Attached Files

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#2 sempai



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Posted 01 September 2009 - 04:08 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.  

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet.  

Information on A/V control HERE


You can help me continue the fight against malware by making a donation, Thank you.

If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.

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#3 dilbone56

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Posted 01 September 2009 - 06:55 AM

Bleepingcomputer.com is a free site for people to come to and find out how to fix their computer. I can't complain about any delay in free advice. I have to apologize, however, because I have since figred out the issue, and quite frankly I forgot to update the status of my post. I thank you for your help. By the way, it was bad IDE drivers. I used HDTune, and found that the average data transfer rate was about 2.3 MB/s where the hard drive is supposed to have an average of about 25 MB/s. I updated the IDE drivers and it instantly improved. I've never heard of such a situation, and it caught me off guard. I just thought you might want to know. Thanks again.

#4 Orange Blossom

Orange Blossom

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Posted 02 September 2009 - 09:35 PM


Thank you for posting back. I'm glad that your computer problems have been fixed. Since this issue seems to be resolved, this thread will now be closed.

In case you experience any problems with the computer, please start a new topic.

Happy computing,

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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