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Infected?


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3 replies to this topic

#1 Lohnen

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Posted 21 August 2009 - 07:00 AM

Hi Bleeping Computer Staff!

I seem to have some virus or something but I do not know what it is that is causing the trouble.
I get a safety message that says my Automatic Updates are disabled even though it is not.
I tried going into Services to start it but I get a error message "Access Denied" or something like that.
I tried to install updates from website but doesn't work because it's says that Automatic Updates isn't running.

Would really appreciate some help so please tell me what to do.
Oh I should mention that I just got rid of braviax.exe as well.
If you want me to post a log or something please tell me :thumbsup:

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#2 Computer Pro

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Posted 22 August 2009 - 03:54 PM

Hello and welcome to Bleeping Computer.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#3 Lohnen

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Posted 25 August 2009 - 10:28 AM

I had Malwarebytes on the computer already so I figured I just run it and post log. If you need me to reinstall it because it's important that it's named zztoy.exe instead then please tell me in the next reply ^^

Here is log anyway, doesn't seem to be any trouble but perhaps you know how to make automatic updates work again?

Malwarebytes' Anti-Malware 1.40
Databasversion: 2551
Windows 5.1.2600 Service Pack 2

2009-08-25 17:25:37
mbam-log-2009-08-25 (17-25-37).txt

Skanningstyp: Fullständig skanning (C:\|D:\|)
Antal skannade objekt: 209952
Förfluten tid: 1 hour(s), 4 minute(s), 28 second(s)

Infekterade minnesprocesser: 0
Infekterade minnesmoduler: 0
Infekterade registernycklar: 0
Infekterade registervärden: 0
Infekterade registerdataposter: 0
Infekterade mappar: 0
Infekterade filer: 0

Infekterade minnesprocesser:
(Inga illasinnade poster hittades)

Infekterade minnesmoduler:
(Inga illasinnade poster hittades)

Infekterade registernycklar:
(Inga illasinnade poster hittades)

Infekterade registervärden:
(Inga illasinnade poster hittades)

Infekterade registerdataposter:
(Inga illasinnade poster hittades)

Infekterade mappar:
(Inga illasinnade poster hittades)

Infekterade filer:
(Inga illasinnade poster hittades)

#4 Computer Pro

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Posted 25 August 2009 - 04:50 PM

Please Update your Malwarebytes as your database version is not current. Then run a quick scan again.

And after that try to enable Automatic Updates this way:

Go to Start, Control Panel, Security Center. Then towards the bottom of this window, click "Automatic Updates".

Put the bullet in the Automatic. Then click apply, and then ok.
Computer Pro




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