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Slow computer?


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#1 Imaloser

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Posted 21 August 2009 - 12:06 AM

when I login to yahoo and 'check email', it ALWAYS freezes. when i go to start>turn off, "end program firefox.exe and end program hpcmpmgr.exe" pops up. it takes like 5-10 minutes before it actually shuts down. sometimes it just freezes randomly...

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#2 Computer Pro

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Posted 22 August 2009 - 03:56 PM

Hello and welcome to Bleeping Computer.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#3 Imaloser

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Posted 24 August 2009 - 02:29 AM

Hello, Computer Pro. Thanks for the help. :thumbsup:

Here are my MBAM results:

Malwarebytes' Anti-Malware 1.40
Database version: 2680
Windows 5.1.2600 Service Pack 3

8/24/2009 12:27:02 AM
mbam-log-2009-08-24 (00-27-01).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 271759
Time elapsed: 7 hour(s), 45 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Computer Pro

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Posted 24 August 2009 - 06:58 PM

Wow for a 7 Hour Malwarebytes scan, you sure must have some slowness! This just maybe the classic case of not taking care of the machine properly. Your computer needs maintanance just like your car does!

Try the things in this post and see if the situation is any better:



http://www.bleepingcomputer.com/forums/t/87058/slow-computerbrowser-check-here-first;-it-may-not-be-malware/
Computer Pro




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