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A Serious Problem, Help Me Pls

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3 replies to this topic

#1 butterfly05


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Posted 20 August 2009 - 10:33 PM

Hi people, ok so im having a problem.. my comp. shut down by itself, especially when im tryin to upload some stuff like pics, it just shut down randomly. heres the dump file i dunno what this thing is but its a file, a dump file... hope you guys can help me with this its really annoying.. :huh:

the error says irql not less or equals something like that and it also says that i have to disable BIOS? like shadowing or cache... :huh:

im running vista obviously, 32bit heres the info about my system

Posted Image

and heres the dump file --->> http://www.mediafire.com/?sharekey=60dd11a...04e75f6e8ebb871

Microsoft ® Windows Debugger Version 6.11.0001.404 X86
Copyright © Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\Mini082009-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6000.16830.x86fre.vista_gdr.090302-1506
Machine Name:
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11e10
Debug session time: Thu Aug 20 15:35:23.786 2009 (GMT-7)
System Uptime: 0 days 1:45:13.532
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
Unable to load image e100b325.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e100b325.sys
*** ERROR: Module load completed but symbols could not be loaded for e100b325.sys
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {a71a1000, 2, 0, 89424fb4}

Unable to load image bdfndisf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfndisf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfndisf.sys
Probably caused by : e100b325.sys ( e100b325+bfb4 )

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arg1: a71a1000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 89424fb4, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from 81d315ac
Unable to read MiSystemVaType memory at 81d117e0


89424fb4 0fb738 movzx edi,word ptr [eax]





LAST_CONTROL_TRANSFER: from 894253c7 to 89424fb4

WARNING: Stack unwind information not available. Following frames may be wrong.
85a57a80 894253c7 0085512b 85fc206e 8819d060 e100b325+0xbfb4
85a57ac4 89430ef3 85fc2000 88103008 0000004e e100b325+0xc3c7
85a57af4 89432ea4 c0010017 88103048 88103008 e100b325+0x17ef3
85a57b50 89432f4b 00000000 881bcc88 00000000 e100b325+0x19ea4
85a57b74 8943320b 88103008 88103048 8810304c e100b325+0x19f4b
85a57bc4 8943329d 00000000 881bcc88 00002082 e100b325+0x1a20b
85a57be4 81b8e3c0 88103590 85a57c10 00000001 e100b325+0x1a29d
85a57bfc 81fa5f38 880733d0 00000000 837344b0 ndis!ndisMProcessSGList+0x7a
85a57c28 81b8e50a 837344b0 880733d0 a8cbabc0 hal!HalBuildScatterGatherList+0x1ba
85a57c78 81b9586a 88073488 00000003 88073488 ndis!ndisMAllocSGList+0x119
85a57ca0 81b930a7 85a57cf8 85a57cf8 00000000 ndis!ndisMSendPacketsXToMiniport+0xc0
85a57cd8 81b93e2a 881d5c58 85a57cf8 00000001 ndis!ndisMSendPackets+0x1b4
85a57cec 8a200ef9 881d5c58 881bcc88 81cfde7c ndis!ndisMSend+0x13
85a57d30 81d8c872 880a6e20 8ade98b0 83164ad0 bdfndisf+0x8ef9
85a57d44 81c78fc0 837dfde0 00000000 83164ad0 nt!IopProcessWorkItem+0x23
85a57d7c 81e2553c 837dfde0 85a5c680 00000000 nt!ExpWorkerThread+0xfd
85a57dc0 81c915fe 81c78ec3 00000001 00000000 nt!PspSystemThreadStartup+0x9d
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


89424fb4 0fb738 movzx edi,word ptr [eax]


SYMBOL_NAME: e100b325+bfb4


MODULE_NAME: e100b325

IMAGE_NAME: e100b325.sys


FAILURE_BUCKET_ID: 0xD1_e100b325+bfb4

BUCKET_ID: 0xD1_e100b325+bfb4

Followup: MachineOwner

pls plssssss i really need a solution, :huh:
thanks :huh:

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#2 CoolCatBad


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Posted 21 August 2009 - 04:26 AM

It is a BitDefender problem you have.

#3 Bambo


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Posted 21 August 2009 - 06:02 AM

Or Intel driver for network adaptor - e100b325.sys is part of that. Check if there are updated drivers. Actually it could be both http://www.computing.net/answers/windows-v...ashes/3947.html You can try google "e100b325.sys 0x000000d1 vista" Here is one more with similar problem http://www.techspot.com/vb/all/windows/t-1...lue-screen.html

I searched Bitdefenders forum for e100b325.sys and found one with same story - in French! http://forum.bitdefender.com/index.php?sho...hl=e100b325.sys think they say they will let developers know. No solution.

Also these dump files cant be trusted. This say one thing but if real problem is bad ram then the next 5 might point to other directions. Right now problem seems to be Intel or Intel vs. Bitdefender.

Does your Vista screen shot and debug info not say you dont have any SP at all? Not very good so updating to SP2 would be first thing to try.

If that dont work you could check if Bitdefender has any settings about network/web/http scanning - disable them. If no fix go to Network sharing center, view status, properties. If any entry seem related to Bitdefender you uninstall.

Edited by Bambo, 21 August 2009 - 06:23 AM.

#4 butterfly05

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Posted 21 August 2009 - 06:06 PM

It is a BitDefender problem you have.

ok so i removed the bitdefender software and install AVG instead, no problem so far.. thanks :huh:

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