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Infected with SpySheriff


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3 replies to this topic

#1 antknee42

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Posted 20 August 2009 - 12:59 PM

Hello all-
Thanks for your help in advance. I really appreciate it.

OK, so I started getting annoying fake task bar alerts, just like it is mentioned at the beginning of the following forum:

http://www.bleepingcomputer.com/forums/t/22402/how-to-remove-spysheriff-winstallexe-spysheriffexe/

I followed the instructions listed on how to remove/fix this problem, and everything went exactly according to plan up until step 11. I never got a red screen stating that the computer will restart, instead I just got a notepad document with all of the problems. I closed everything down and restarted the computer, and the annoying task bar icon and alerts are still there!

Other problems associated with this:

Firefox wouldn't access the internet at all, kept getting hung up
Spybot S&D wouldn't even open


Thanks again!

-Anthony


Here is the DDS file:


DDS (Ver_09-07-30.01) - NTFSx86
Run by Owner at 12:36:12.59 on Thu 08/20/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.959.560 [GMT -5:00]

FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\DriveIcon\DriveIcon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\braviax.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner.popham17\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MX3414
uSearchAssistant = hxxp://www.google.com
mSearchAssistant = hxxp://www.google.com
mWinlogon: Shell=Explorer.exe rundll32.exe tapi.nfo beforeglav
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Aim6]
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [Reminder] %WINDIR%\Creator\Remind_XP.exe
mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet /nodetect
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [DriveIcons] c:\program files\driveicon\DriveIcon.exe
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [braviax] braviax.exe
dRun: [Power2GoExpress] NA
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\owner~1.pop\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony\sony picture utility\pmbcore\SPUVolumeWatcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bigfix.lnk - c:\program files\bigfix\bigfix.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqaio2/downloads/sysinfo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
AppInit_DLLs: cru629.dat
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-12-25 394192]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-12-9 13088]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-5-17 24652]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]

=============== Created Last 30 ================

2009-08-20 12:05 3,472 a------- c:\windows\system32\tmp.reg
2009-08-20 11:37 190,815 a------- c:\windows\system32\wisdstr.exe
2009-08-20 11:36 11,264 a------- c:\windows\braviax.exe
2009-08-20 11:36 6,144 a------- c:\windows\system32\cru629.dat
2009-08-20 11:36 6,144 a------- c:\windows\cru629.dat
2009-08-20 11:33 29,184 ac------ c:\windows\system32\dllcache\beep.sys
2009-08-20 11:32 197,632 a------- c:\windows\system32\iebho.dll
2009-08-20 11:32 24,576 a------- c:\windows\system32\tapi.nfo
2009-08-20 11:19 784,412 a------- c:\windows\system32\xa.tmp
2009-08-17 17:21 --d----- c:\program files\SmartMusic
2009-08-17 17:21 86,016 a------- c:\windows\unvise32.exe
2009-08-17 17:21 --d----- c:\program files\common files\Wise Installation Wizard
2009-08-17 17:21 --d----- C:\Psfonts
2009-08-17 17:20 724 a------- c:\windows\winiini.fin
2009-08-17 17:20 --d----- c:\program files\Finale 2003
2009-08-12 15:58 --d----- c:\windows\ServicePackFiles
2009-08-12 10:16 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-12 10:15 655,872 -c------ c:\windows\system32\dllcache\mstscax.dll
2009-08-05 04:11 204,800 -c------ c:\windows\system32\dllcache\mswebdvd.dll
2009-08-01 01:49 --d----- c:\program files\MSECache

==================== Find3M ====================

2009-08-17 14:51 177,916 a------- c:\windows\pchealth\helpctr\config\cache\Professional_32_1033.dat
2009-08-05 04:11 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 13:55 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-06-26 10:59 668,160 a------- c:\windows\system32\wininet.dll
2009-06-26 10:59 81,920 a------- c:\windows\system32\ieencode.dll
2009-06-25 13:36 661,504 a------- c:\windows\system32\mqqm.dll
2009-06-25 13:36 517,120 a------- c:\windows\system32\mqsnap.dll
2009-06-25 13:36 471,552 a------- c:\windows\system32\mqutil.dll
2009-06-25 13:36 225,280 a------- c:\windows\system32\mqoa.dll
2009-06-25 13:36 186,880 a------- c:\windows\system32\mqtrig.dll
2009-06-25 13:36 177,152 a------- c:\windows\system32\mqrt.dll
2009-06-25 13:36 138,240 a------- c:\windows\system32\mqad.dll
2009-06-25 13:36 123,392 a------- c:\windows\system32\mqrtdep.dll
2009-06-25 13:36 95,744 a------- c:\windows\system32\mqsec.dll
2009-06-25 13:36 48,640 a------- c:\windows\system32\mqupgrd.dll
2009-06-25 13:36 47,104 a------- c:\windows\system32\mqdscli.dll
2009-06-25 13:36 16,896 a------- c:\windows\system32\mqise.dll
2009-06-25 03:17 729,600 a------- c:\windows\system32\lsasrv.dll
2009-06-25 03:17 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 03:17 168,448 a------- c:\windows\system32\schannel.dll
2009-06-25 03:17 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 03:17 59,392 a------- c:\windows\system32\wdigest.dll
2009-06-25 03:17 56,320 a------- c:\windows\system32\secur32.dll
2009-06-22 06:49 117,248 a------- c:\windows\system32\mqtgsvc.exe
2009-06-22 06:49 19,968 a------- c:\windows\system32\mqbkup.exe
2009-06-22 06:49 4,608 a------- c:\windows\system32\mqsvc.exe
2009-06-22 06:48 91,776 a------- c:\windows\system32\drivers\mqac.sys
2009-06-22 06:35 92,544 a------- c:\windows\system32\drivers\ksecdd.sys
2009-06-16 09:55 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:55 82,432 a------- c:\windows\system32\fontsub.dll
2009-06-12 06:50 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 06:50 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 09:21 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 01:32 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-05 02:42 655,872 a------- c:\windows\system32\mstscax.dll
2009-06-03 14:24 1,291,264 a------- c:\windows\system32\quartz.dll
2008-03-02 00:31 154 a------- c:\docume~1\owner~1.pop\applic~1\wklnhst.dat

============= FINISH: 12:37:23.18 ===============

Attached Files



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#2 antknee42

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Posted 21 August 2009 - 01:59 AM

UPDATE:

I noticed something else about the fake toolbar popup: it has typos in it, UNLIKE the one listed in the other forum listed above.

The word recommended is only spelled with 1 m, and it also says 'to pervent' instead of 'prevent'.

Hope this somehow makes it easier to get rid of.

-A
===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 21 August 2009 - 02:12 AM.


#3 fireman4it

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Posted 31 August 2009 - 05:47 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#4 Orange Blossom

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Posted 05 September 2009 - 05:48 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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