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Need lots of help


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#1 tjsk99

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Posted 20 August 2009 - 12:40 PM

I have several issues with my computer and am not sure where to start in this site. My computer at one point and time was infected with Trojan_Gen
I ran several antivirus programs and thought I had gotten it. But since then, my computer on idle will just reboot itself. Not only does it reboot itself, it bypasses Safe Mode and goes straight to the main screen. BUT, it's locked up. So I have to manually shut it down and restart it. Then it goes into Safe Mode. BUT the mouse is locked up..or newest one the keyboard is locked up.. so I have to manually shut it down again. Then I can get back up and running. While all this shutting down is going on my moniter goes wonky and flickers off and on.

I've run Avast in Safe Mode..Super AntiSpyware ... Advanced System Care..even had an IT guy run Combofix NOTHING seems to find that Trojan.
Advanced System care reboots in the middle of the scan and doesn't complete.

AS long as the computer is in use this doesn't happen. Only when I leave it to got get some tea...or potty break...or whatever.. if it sits idle for a minute or two it reboots. The system has been told never to go to sleep mode..or shut down...

I can't figure this out..can someone help me with this problem.... I think I need to tell you guys that I run Vista... but don't know what version...


tjsk99

Edited by tjsk99, 20 August 2009 - 12:48 PM.


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#2 tjsk99

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Posted 21 August 2009 - 09:20 AM

Title was: What is Boot.bot, malware found ~ OB

Ok I ran another antivirus on my computer and this one found Trojan_Vundo and something called Boot.bot
What is that? The anitvirus quaranteed it and deleted it...but still what is it?
tjsk99

Edited by Orange Blossom, 21 August 2009 - 09:56 AM.
Merged topics for continuity and to avoid confusion. ~ OB


#3 Computer Pro

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Posted 22 August 2009 - 03:52 PM

Hello and welcome to Bleeping Computer.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro




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