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XP Home: Multiple Bad Image Errors


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3 replies to this topic

#1 Techless85

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Posted 20 August 2009 - 12:39 PM

Hello,

Recently, I was infected with a malware that would show false positives and pretend to scan for viruses that weren't on my computer. Additionally, I had a browser hijacker that would redirect me whenever I used a search engine online. At a friend's suggestion, I downloaded and ran Malwarebytes and Advanced System Care. These two applications have seemed to solve the malware problem.

However, now, whenever I turn on my computer or even click on an application, I get multiple "Bad Image" errors. This is an example of the one that occurs when I click on Microsoft Word:

WINWORD.EXE - Bad Image
The application or DLL globalroot/systemroot/system32/SKYNETrhphhbjw.dll is not a valid Windows image. Please check this against your installation diskette.

If I hit OK on this prompt, the program then loads with no other problems, so it isn't a critical problem, merely an annoyance. Any help is appreciated. Thanks!

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#2 Blade

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Posted 20 August 2009 - 01:07 PM

Hello Techless85 and :thumbsup: to BleepingComputer.

You are showing signs of a TDSS rootkit infection. This is likely a leftover of the malware infection you mentioned earlier. While your symptoms may be gone, it is probable that the rootkit is still active. In addition, the newer variants of this kind of infection can often cause system instability and/or failure if removed improperly.

You will need help from the malware removal team. I would like you to start a new thread HERE. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

~Blade

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#3 Techless85

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Posted 22 August 2009 - 12:03 PM

Great! Thanks for the info Blade Zephon. I took your advice and reposted in the malware forum.

#4 Guest_The weatherman_*

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Posted 23 August 2009 - 01:44 PM

Hello Techless85,

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.




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