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Win32kStream Malware


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3 replies to this topic

#1 cascade_biker

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Posted 20 August 2009 - 12:34 PM

Experiencing 'win32kstream malware that blasted through AVG Free, StopZilla & Zonealarm. None of these protections have stopped and/or removed the malware. Stopzilla identifies it and says it has removed it, but after I reboot it comes back. Also there is the 'Protection" pop-up which I cannot rid - cannot find it in the registry. The folks at Stopzilla said (via chatline) it would be a week before they have a fix. What to do? Win XP Pro Svc Pack 3

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

Edited by Animal, 20 August 2009 - 12:39 PM.


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#2 Guest_superbird_*

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Posted 26 August 2009 - 03:23 PM

Hi,

I am sorry for the delay in posting to you. We have a large community, with hundreds of topics being created every day.

Do you still need help with your problem?

- If not, please tell me also.

- If so, please tell me what problems you have exactly at the moment. Also, do this:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

#3 cascade_biker

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Posted 28 August 2009 - 11:25 AM

Hi "SuperBird",

Yes, I'm still having issues with WIN32KStream. I will follow your prescriptive directions and let you know.


Thanks,

#4 Guest_superbird_*

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Posted 29 August 2009 - 03:57 AM

Hi,

Ok, I'll see your logfile soon then. :thumbsup:




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