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Stuck in safe mode, Viruses/malware removed (I think)


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9 replies to this topic

#1 world

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Posted 20 August 2009 - 11:27 AM

Hi,

I've got a little problem (why else would someone post here).

I am stuck in safe mode (thought it doesn't say safe mode in the corners)

Malwareantibytes & superantispyware seem to have taken care of the causes, but now I am left in safe mode and have no internet connection. I guess this falls under the heading of "what do I do".

As usual, I need this fixed right this second! (just kidding, this machine usually just sits. It was infected/attacked buy just being connected and not being used.)

If its not to inconvenient, I would like to know not just what to do, but why and what expected results should be.

Please let me know what info you need to help me sort through this "little challenge".

oops forgot: XP Pro, Intel p4 2.8, 1gig ram, intel pro onboard network card. More? just ask.

tia,

I fully accept responsibility for this machine going down, and have a sense of humor about it. I just cannot take computer problems that seriously, its just not the end of the world, but I know when I am licked!

Andy

Edited by world, 20 August 2009 - 11:30 AM.


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#2 Budapest

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Posted 20 August 2009 - 08:14 PM

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 world

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Posted 23 August 2009 - 10:09 AM

Hi,

sorry it took so long, there were some bad sectors that got fixed.

Still in safe mode though, any more ideas?

tia

Andy

#4 ThunderZ

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Posted 23 August 2009 - 10:41 AM

If your video card driver is corrupted it will give the appearance of safe mode. Check Device manager to see if your video adapter shows up. Are there any ! or ?. Try reinstalling the drivers.

#5 world

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Posted 23 August 2009 - 10:46 AM

Thanks for the thought, no, the video drivers are fine. older but fine. more thoughts?

#6 Blade

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Posted 23 August 2009 - 12:12 PM

Hello world, (lol)

Could you please post the scan logs from the Malwarebytes and SUPERAntiSpyware scans that you mentioned in your first post?

~Blade

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#7 world

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Posted 23 August 2009 - 12:45 PM

Hello world, (lol)

Yea, I've been getting that since joining this community.

Could you please post the scan logs from the Malwarebytes and SUPERAntiSpyware scans that you mentioned in your first post?

~Blade

Hi Blade,

I will post a little later. just wanna make sure... post here?

awaiting responce

tia,
Andy

Edited by world, 23 August 2009 - 12:46 PM.


#8 Blade

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Posted 23 August 2009 - 01:09 PM

Yes, you can post the Malwarebytes and SUPERAntiSpyware logs in this thread.

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#9 world

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Posted 23 August 2009 - 06:22 PM

Okay, here are the logs, I re-ran both progs.

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 3

8/23/2009 5:00:16 PM
mbam-log-2009-08-23 (17-00-16).txt

Scan type: Full Scan (C:\|)
Objects scanned: 188920
Time elapsed: 31 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/23/2009 at 05:40 PM

Application Version : 4.27.1002

Core Rules Database Version : 4060
Trace Rules Database Version: 2000

Scan type : Complete Scan
Total Scan Time : 00:40:44

Memory items scanned : 302
Memory threats detected : 0
Registry items scanned : 6566
Registry threats detected : 0
File items scanned : 29536
File threats detected : 0



#10 Blade

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Posted 23 August 2009 - 06:36 PM

I apologize for the confusion. The logs I would like to see are the ones where Malwarebytes and SUPERAntiSpyware originally found infections. In Malwarebytes, your old logs can be accessed by clicking on the "Logs" Tab from the main screen.

In SUPERAntiSpyware,
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • Select the log you want to view and click View log. A text file will open in your default text editor.

~Blade

Edited by Blade Zephon, 23 August 2009 - 06:36 PM.

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