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#1 tbrown85

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Posted 20 August 2009 - 08:51 AM

Hi,

I am using XP home and I am experincing problems with my browser, i am using both firefox and opera but no matter which one, i am getting re directed when i click on a google link. I have run spybot search and destroy but the problem still remains. I am not the most technically adept computer user but i would really appreciate your help in routing out this problem.

Kind regards.

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#2 Blade

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Posted 20 August 2009 - 10:08 AM

Hello tbrown85 and :thumbsup: to BleepingComputer!

Let's see if we can pull this thing out of hiding.

Please install RootRepeal
Note: Vista users ,, right click on desktop icon and select "Run as Administrator."
  • Go HERE, HERE, or HERE and download RootRepeal.zip to your Desktop.
Disconnect from the Internet or physically unplug your Internet cable connection.
Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
Temporarily disable your anti-virus and real-time anti-spyware protection.
After starting the scan, do not use the computer until the scan has completed.
When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
  • Extract RootRepeal.exe from the zip archive.
  • Open Posted Image on your desktop.
  • At the top of the window, click Settings, then Options.
  • Click the Ssdt & Shadow Ssdt Tab.
  • Make sure the box next to "Only display hooked functions." is checked.
  • Click the "X" in the top right corner of the Settings window to close it.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
~Blade


In your next reply, please include the following:
RootRepeal log

Posted Image

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#3 tbrown85

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Posted 20 August 2009 - 12:00 PM

RootRepeal log

Hi,

I have run the report, please see below.

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/20 16:20
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP2
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xAA5FD000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8AAF000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA99BA000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\windows\temp\perflib_perfdata_714.dat
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_br2zlkrm2slibawohxcx
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_dtftcqpgoifj6txkivsq
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_g46qrdmf2mggxhyl76fn
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_jpntdswbpizrdznjv1nx
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_lpkxp3yc6tdjjqcivhld
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_m4rnlp6gxckulfhg0hoi
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_p810flc2e4jyom3msa7l
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_rmwazuwrdfrgctjkkqgl
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_sad99l6knhpdqjamtuej
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_zqzwz9pe4iutnwdle0hr
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_2snq1ruqbpskviripndt
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\tim\local settings\temp\etilqs_2xv0n03cdiz0sc1ls0hz
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: C:\Program Files\Common Files\Symantec Shared\VirusDefs\20090814.004\EraserUtilDrv10910.sys
Status: Locked to the Windows API!

==EOF==

Many thanks for your help.

Edited by tbrown85, 20 August 2009 - 12:01 PM.


#4 Blade

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Posted 20 August 2009 - 12:56 PM

I don't see any evidence of a rootkit. :thumbsup:

Let's do this next:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

IMPORTANT!!! - when you save the file, rename it to something random, such as bubbles.exe This must be done before beginning the download!

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from [http://www.malwarebytes.org/mbam/database/mbam-rules.exe]here[/url] and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

~Blade


In your next reply, please include the following:
Malwarebytes log

Posted Image

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#5 tbrown85

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Posted 21 August 2009 - 08:56 AM

Ok I have run the next report as requested.

Please see below.

Many Thanks

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 2

21/08/2009 13:55:24
mbam-log-2009-08-21 (13-55-24).txt

Scan type: Quick Scan
Objects scanned: 109435
Time elapsed: 24 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{173d595c-f69d-4041-b7de-c539c6f4aa2c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.201,85.255.112.144 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2b892aea-7dfe-4715-a84d-748979edd334}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.201,85.255.112.144 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{173d595c-f69d-4041-b7de-c539c6f4aa2c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.201,85.255.112.144 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{2b892aea-7dfe-4715-a84d-748979edd334}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.201,85.255.112.144 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{173d595c-f69d-4041-b7de-c539c6f4aa2c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.201,85.255.112.144 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{2b892aea-7dfe-4715-a84d-748979edd334}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.201,85.255.112.144 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Temp\tempo-35806250.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ClickToFindandFixErrors_Intl.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ClickToFindandFixErrors_RON.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ClickToFindandFixErrors_RON_Intl.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ClickToFindandFixErrors_US.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSIVXcount (Trojan.Agent) -> Quarantined and deleted successfully.

everything seems to be back in working order. thanks very much for the help.

Edited by tbrown85, 21 August 2009 - 09:38 AM.


#6 Blade

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Posted 21 August 2009 - 11:53 AM

That Malwarebytes scan is out of date. Please open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, post the new scan log here, and Reboot.

New malware is being released all the time, it is always important to make sure that you have a completely updated scanning tool.

~Blade


In your next reply, please include the following:
Malwarebytes log

Posted Image

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