Posted 20 August 2009 - 07:14 AM
1. Unable to proceed with the troubleshooting steps because both options require
Uninstall the HP LaserJet 1100, and 1100A software by using the Add/Remove Programs icon in the Control Panel or by using the product uninstaller option.
2. There is no such option in "Add/Remove Programs" - no program name with "HP*" is available on my computer. I looked at the folders which stored the drivers that I downloaded from the HP wesbite, there is also no "uninstall" option.