I've been working on my In-Law's Toshiba laptop with XP Home SP3. I just spent over a week working with a very helpful member in another part of the forum cleaning dozens upon dozens of viruses & rootkits off the computer. I was at the Microsoft site & tried to run their Live One Care and first it required me to take McAfee off the computer & then half way through the install of the Live One Care all the IE windows closed. I didn't get any sort of errors, it just closed. When I tried to open IE again, I got an error saying it could not access it & I may not have permissions (screen shot attached) I uninstalled the Live One Care but still got the same error. So I uninstalled IE7 & tried to reinstall it. It runs through set up then tells me it didn't install properly & I need to restart & then follow the trouble shooting link it put on the desktop. I restart, but when I click on the link, I get the same error again. I read that if you already have SP3, you have to uninstall it before you can reinstall IE, so I tried that, but still get the same error. I also cannot reboot in Safe Mode. I don't have the slightest clue as to what to do next!
Edited by 3cases, 20 August 2009 - 08:48 AM.