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Virus taken over my computer


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#1 vin09

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Posted 19 August 2009 - 06:17 PM

Please help

I have tried everything to eliminate this virus including, online scans, my own KIS scan, malwarebytes, super antispyware, highjack this,
avz, but this virus remains hidden.

It has effected explorer (some icons not appearing on desktop)
toolbar ( some startup icons not appearing )
cannot reveal hidden folders in folder options
system restore keeps coming back on after i turn it off
numerous access denied errors when trying to install some programs (registry key error)

It seems this virus has effected the registry, permissions, and policy's
its like the virus has effected my user account but resides in another account where i cant touch it.

All my scans have revealed nothing.
I have also noticed that my mouse cursor flashes like the refresh rate is set to high
computer seems slow and sluggish.

Safe mode does work

Please help

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#2 Budapest

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Posted 20 August 2009 - 06:47 PM

Run a scan with Malwarebytes and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 vin09

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Posted 21 August 2009 - 01:15 AM

This morning i have tried to run MBAM but although it starts up when i tick the boxes for which drive i want scanned it throws an error up saying i have not ticked any boxes when clearly i have.

Yesterday i tried trend micros sysclean utility but i noticed when it was scanning that it was unable to scan files pagefile.sys, network service files and local service files. The Trend Micro utility gave the error 94 as the reason.

This virus is the worst i have ever encountered and is very nasty.
One entry on my highjack this scan has me very worried and after trying various fixes for the problem
the virus seems to be one step ahead.

Here is the highjack this entry i am on about

O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone

There are about 4-5 entries of the above.

I have tried to delete these off HJT in normal mode but they return on next scan, although they dont appear in safe mode.

I think this virus must be well hidden and remains undetectable

I am unable to see hidden files as the virus controls this aswell and quickly reverts it back to hidden once i select show.

Many desktop icons are missing but can be found using windows explorer. My Kaspersky Internet Security 2010 no longer shows on the toolbar but i am able to start it up but it can not find any infection .

I feel i am out of ideas and in the process of considering a reformat although this is a last resort as i have alot of family pics and other things i do not want to lose.

Also possible is that the virus will transfer to an external hdd when i try to take off these files i want to keep.

This is one virus i wish i could see the back off.

Regarding the HJT 015 entry above - i have tried several registry fixes but had no luck.

This virus loves playing with explorer, It has tricked MBAM into thinking i have not selected any search boxes.

Any ideas ?

I am on the verge of giving up.

#4 Budapest

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Posted 21 August 2009 - 01:26 AM

Rename this file:

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

to this:

iexplorer.exe

Then double-click the renamed file and see if it will run.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 vin09

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Posted 21 August 2009 - 01:34 PM

Here is my Malwarebytes log

Malwarebytes' Anti-Malware 1.40
Database version: 2667
Windows 5.1.2600 Service Pack 3

8/21/2009 7:27:50 PM
mbam.txt

Scan type: Full Scan (C:\|E:\|F:\|G:\|)
Objects scanned: 415703
Time elapsed: 1 hour(s), 19 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\TEMP\My Documents\Downloads\registryfix.exe (Rogue.Installer) -> No action taken.


The registryfix.exe is a registry program i tried yesterday - must be a false positive.

#6 Budapest

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Posted 21 August 2009 - 06:01 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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