I was websurfing on my expensive hp laptop (windows '06), and when I went to a website I got a message saying to download "personal antivirus". I looked it up on google, and found it was mal-ware so I x-ed out of it. As I continued to use the internet, it started going slower, and then stopped letting me go to websites. I restarted my computer, and tried to look up how to stop personal antivirus, and the internet stopped working after a tiny bit. I tried ctrl-alt-delete, and the computer froze. I had to shut down my computer manually. When I reloaded my computer I started having trouble with other programs, and when I would try to ctrl-alt-delete it would always freeze my computer. Things got worse, and at some point I got a screen saying "wxwidgets fatal error.." and another telling me to download something to see if I had the right version of windows, calling itself "windows genuine advantage program, and a few other pop-ups when I wasn't currently using the internet. I ignored these, suspecting they were part of the virus, and I disconnected my computer from the internet to see if the problem would stop. It didn't and here are some of the strange problems my computer has been having:
- at start-up, black screen doesn't leave
- freezes at startup
- freezes as windows starts up
- after windows start-up, can't open any programs, or can only open some
- sound on windows media player sometimes works, sometimes doesn't: same with VLC media player
- when I tried to check computer volume, it said program was deleted
- sometimes internet works for seconds, sometimes not at all
- will shut-down by itself
- cannot open microsoft word ever
- windows toolbars changed to an older-looking version
I didn't know viruses could be this horrible. The above occurences would happen whenever they decided to, and my computer has barely worked at all since the beginning of these problems. It's been a nightmare. There is constantly a red word-bubble in the bottom right of my screen saying that my computer has been infected, but I didn't want to click it out of fear it was part of the virus.
The last time I was on my computer, it told me that I either had, or was attempting to delete programs that are vital to the function of windows, and to insert a windows CD immediately to fix the problem. I had no clue what to do, so I shut down my laptop. The computer I'm using now is of course not my laptop. I've been searching the web for ways to fix it, but I haven't found anything helpfull. This website seemed like a good place to ask for help.
I'd be very grateful if anyone here could give me any idea of what to do. If you have any questions, please ask.
Thanks a lot!
Edited by The weatherman, 19 August 2009 - 05:45 PM.
Moved from HJT to a more appropriate forum. Tw