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NOD32: Operating memory - Win32/Rootkit.Agent.ODG trojan - unable to clean


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5 replies to this topic

#1 carftopher

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Posted 19 August 2009 - 05:27 PM

Hi folks,

It looks like I am another one of the many infected by the wonderful Google redirect virus. On occasion, when clicking a Google link, I will be redirected to some advertisement for a search engine. I have scanned using MBAM (in both normal mode and safe mode), and it has found nothing. When I perform a scan of the operating memory in NOD32, I see "Operating memory - Win32/Rootkit.Agent.ODG trojan - unable to clean." Would appreciate any help you folks could give me. In reading the stickies at the top of the forum, below are the logs from DDS and RootRepeal:



DDS (Ver_09-07-30.01) - NTFSx86
Run by C. Leung at 17:09:59.93 on Wed 08/19/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_03
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2814.2197 [GMT -5:00]

AV: ESET NOD32 Antivirus 4.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\AIM95\aim.exe
svchost.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\C. Leung\Desktop\Removal\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
uRun: [AIM] c:\program files\aim95\aim.exe -cnetwait.odl
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [QuickTime Task] "c:\program files\qt lite\QTTask.exe" -atboottime
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
mRun: [DeadAIM] rundll32.exe "c:\program files\aim95\\DeadAIM.ocm",ExportedCheckODLs
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
dRunOnce: [RunNarrator] Narrator.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim95\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - hxxp://downloads.ewido.net/ewidoOnlineScan.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1238538063484
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ca917~1.leu\applic~1\mozilla\firefox\profiles\wbksyvwz.default\
FF - prefs.js: browser.startup.homepage -
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.type - 1
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 d344bus;d344bus;c:\windows\system32\drivers\d344bus.sys [2008-1-12 137216]
R0 d344prt;d344prt;c:\windows\system32\drivers\d344prt.sys [2008-1-12 5248]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-3-19 107256]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2009-3-19 93848]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-3-19 731840]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-3-29 1684736]

=============== Created Last 30 ================

2009-08-17 18:39 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll
2009-08-17 18:39 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-17 18:38 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-08-17 18:37 <DIR> --d----- c:\program files\8thWonderDownloader
2009-08-17 18:37 <DIR> --dsh--- c:\documents and settings\c. leung\PrivacIE
2009-08-16 18:57 <DIR> --d----- c:\program files\Serato
2009-08-09 15:30 <DIR> --d----- C:\Backup
2009-08-07 11:11 <DIR> --dsh--- c:\documents and settings\c. leung\IETldCache
2009-08-07 11:02 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-07 11:02 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-07 11:02 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-07 11:02 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-07 11:02 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-07 11:02 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-07 11:02 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-07 11:02 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-07 10:57 215,465 a------- c:\windows\system32\nvapps.nvb
2009-08-07 10:54 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-08-07 10:54 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-08-07 10:54 <DIR> --d----- c:\windows\ie8updates
2009-08-07 10:54 101,376 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-08-07 10:52 <DIR> -cd-h--- c:\windows\ie8
2009-08-07 10:50 <DIR> --d----- c:\docume~1\ca917~1.leu\applic~1\Windows Search
2009-08-07 10:49 <DIR> --d----- c:\windows\system32\GroupPolicy
2009-08-07 10:49 <DIR> --d----- c:\program files\Windows Desktop Search
2009-08-07 10:49 192,000 -c------ c:\windows\system32\dllcache\offfilt.dll
2009-08-07 10:49 98,304 -c------ c:\windows\system32\dllcache\nlhtml.dll
2009-08-07 10:49 29,696 -c------ c:\windows\system32\dllcache\mimefilt.dll
2009-08-07 10:48 594,432 -c------ c:\windows\system32\dllcache\msfeeds.dll
2009-08-07 10:48 55,296 -c------ c:\windows\system32\dllcache\msfeedsbs.dll
2009-08-07 10:48 3,698,584 ac------ c:\windows\system32\dllcache\ieapfltr.dat
2009-08-07 10:48 1,241,088 ac------ c:\windows\system32\dllcache\ieframe.dll.mui
2009-08-07 10:48 445,952 ac------ c:\windows\system32\dllcache\ieapfltr.dll
2009-08-07 10:48 11,067,392 -c------ c:\windows\system32\dllcache\ieframe.dll
2009-08-07 10:48 1,985,536 -c------ c:\windows\system32\dllcache\iertutil.dll
2009-08-07 10:48 13,824 -c------ c:\windows\system32\dllcache\ieudinit.exe
2009-08-07 10:48 59,904 ac------ c:\windows\system32\dllcache\icardie.dll
2009-08-06 16:52 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-08-06 16:52 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-08-06 16:52 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-08-05 04:01 204,800 -c------ c:\windows\system32\dllcache\mswebdvd.dll
2009-07-23 22:43 <DIR> --d----- c:\program files\MP3Gain
2009-07-23 22:28 <DIR> --d----- c:\program files\Mp3GainPRO

==================== Find3M ====================

2009-08-08 12:10 216,064 a------- c:\windows\PEV.exe
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-03 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 03:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 03:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 03:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 03:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 03:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 03:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-24 06:18 92,928 a------- c:\windows\system32\drivers\ksecdd.sys
2009-06-16 09:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-12 07:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 07:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 09:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 01:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-03 14:09 1,291,264 a------- c:\windows\system32\quartz.dll
2008-10-28 18:26 22,328 a------- c:\docume~1\ca917~1.leu\applic~1\PnkBstrK.sys
2006-05-21 11:30 5,415,056 a------- c:\program files\VistaBlack 8.msstyles
2006-05-17 21:48 5,566,464 a------- c:\program files\QueVista.msstyles
2006-05-16 11:51 1,511,568 a------- c:\program files\VistaBlack 7.msstyles

============= FINISH: 17:11:35.79 ===============

Attached Files



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#2 schrauber

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Posted 20 August 2009 - 11:21 AM

Hello and welcome to the BleepingComputer.com! :thumbup2:

I will be helping you today. :)

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Please give me some time to analyse your logs, I will be back shortly.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

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Posted 20 August 2009 - 02:45 PM

Hello, carftopher and again
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.




One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards.





Step 1

Please go here and have a look how you can disable your security software.


Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2


Posted Image


Posted Image
--------------------------------------------------------------------

Double click on Combo-Fix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix




Step 2
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<info.txt (<




Please post back with:
  • Combofix-Logfile
  • Both RSIT-Logfiles
  • Fresh Rootrepeal-Logfile

regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 carftopher

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Posted 20 August 2009 - 05:57 PM

Hi Tom,

Appreciate the help. I have downloaded, renamed, and tried running ComboFix. Unfortunately, whenever I try to run it, it will begin scanning for infected files and I will see a quick BSOD, followed by a reboot. Upon logging into Windows, I receive a notification saying, "Windows has recovered from a serious error."

Per your instructions, I have gone ahead and attached the RSIT logs and new RootRepeal log.

Regardless of when we can remove the trojan, I do plan to reformat. To back up my documents, music, pictures, I plan to use an external harddrive. Is it okay to transfer these files from my current (infected) hard drive to the reformatted hard drive?

Thank you in advance.

Attached Files



#5 schrauber

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Posted 23 August 2009 - 05:31 AM

Hi,

sorry for the delay in answering you.

Good choice to reformat the system.

Back up your data that you need, but you should back up only the data you really needs and can't replace - like Word files, spreadsheets, pictures and other important (personal) data files you are in need of. Reformatting will destroy them all and you cannot retrieve the files once you have performed the reformat. There is no harm in backing up documents and other important (personal) data. You should NOT back up any Operating System-related files/any files you do not recognize.

Note that the files with the following extensions should not be backed up:
.exe
.scr
.htm
.html
.xml
.zip
.rar
.asp
.php




Also please do a clean reformat, before you reinstall Windows, not only wipe it over the old installation.

http://helpdesk.its.uiowa.edu/windows/inst...ns/reformat.htm


If you have any questions, feel free to ask and again, sorry for the delay :thumbup2:.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#6 htv8

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Posted 28 August 2009 - 02:45 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
If I have not posted back within 24 hours, feel free to send me a PM with your topic link.

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