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Infected - unknown cause- chdsk and defrag not working; web pages redirected ?


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1 reply to this topic

#1 jana3

jana3

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  • Local time:05:07 PM

Posted 19 August 2009 - 05:03 PM

:thumbup2:
I have no idea what to do- scandisk no response; defragmentor "defragmentor could not start"; computer super slow; browser search directs to random pages. Virus scan returns nothing.

HERE IS MY LOG


DDS (Ver_09-07-30.01) - NTFSx86
Run by mijana.lockard at 17:27:27.00 on Wed 08/19/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.937 [GMT -4:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: McAfee Total Protection for Small Business *On-access scanning enabled* (Updated) {8C354827-2F54-4E28-90DC-AD391E77808C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\ccsrvc.exe
C:\Program Files\Altiris\Carbon Copy\shellker.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\lxdccoms.exe
C:\Program Files\M-Audio\M-Audio Micro\MAUSBMRInst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\PROGRA~1\Altiris\CARBON~1\client.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardService.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\mHotKey.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\SMART Technologies Inc\SMART Board Software\WebServer.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\M-AudioTaskBarIcon.exe
C:\Program Files\Lexmark 1300 Series\lxdcamon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgttry.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Delicious Add-on for Internet Explorer\DeliciousManager.exe
C:\Program Files\Spyware Doctor\pctsGui.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\ntbackup.exe
C:\WINDOWS\system32\rsmsink.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\msdtc.exe
C:\Documents and Settings\mijana.lockard.POLK-FL\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com
uStart Page = hxxp://www.polk-fl.net/
uSearch Page = hxxp://www.google.com
mDefault_Search_URL = hxxp://www.google.com
mSearch Page = hxxp://www.google.com
mSearch Bar = hxxp://www.google.com
uInternet Settings,ProxyServer = 204.122.254.9:2804
mSearchAssistant = hxxp://www.google.com
uURLSearchHooks: Wisdom-soft toolbar: {6dfc55bb-bfff-485a-9709-90c3fdf6db58} - c:\program files\wisdom-soft\tbWisd.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: CIEDownload Object: {67bcf957-85fc-4036-8dc4-d4d80e00a77b} - c:\program files\smart technologies inc\notebook software\NotebookPlugin.dll
BHO: Wisdom-soft toolbar: {6dfc55bb-bfff-485a-9709-90c3fdf6db58} - c:\program files\wisdom-soft\tbWisd.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
BHO: CDelHotkeys Object: {78875f5c-a685-4405-8dc5-d48dc65452b0} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
BHO: {a5df42f4-1d99-4c72-9a58-dd01a9afafc7} - c:\windows\system32\kapekabo.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: Delicious Toolbar: {61d1c847-df80-423a-8c6d-dc03b97e6ebe} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
TB: Wisdom-soft toolbar: {6dfc55bb-bfff-485a-9709-90c3fdf6db58} - c:\program files\wisdom-soft\tbWisd.dll
EB: Delicious Sidebar: {9d19c405-ba93-461b-871f-97992cc45972} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
uRun: [Power2GoExpress]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~2.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; InfoPath.2; .NET CLR 3.0.04506.648)" -"http://www.explorelearning.com/index.cfm?method=cResource.dspView&ResourceID=96"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Gateway Hotkey Software] c:\windows\mHotKey.exe
mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\agent\Splash.exe"
mRun: [McAfee Managed Services Tray] "c:\program files\mcafee\managed virusscan\agent\myagttry.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_02\bin\jusched.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [AeXAgentLogon] c:\program files\altiris\altiris agent\AeXAgentActivate.exe /logon
mRun: [M-Audio Taskbar Icon] c:\windows\system32\M-AudioTaskBarIcon.exe
mRun: [lxdcmon.exe] "c:\program files\lexmark 1300 series\lxdcmon.exe"
mRun: [lxdcamon] "c:\program files\lexmark 1300 series\lxdcamon.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [masqform.exe] c:\program files\pureedge\viewer 6.0\masqform.exe -UpdateCurrentUser
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
dRunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs"
dRunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat"
dRunOnce: [AirShare] "c:\program files\adobe\reader 9.0\setup files\{ac76ba86-7ad7-1033-7b44-a91000000001}\airshareinstaller.exe" 0;1;1;1.6.65;c:\program files\adobe\reader 9.0\setup files\{ac76ba86-7ad7-1033-7b44-a91000000001}\;
uPolicies-explorer: NoWelcomeScreen = 1 (0x1)
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
IE: {2C887991-08F0-11DC-A9B2-0012F0B227DD} - {B8D8B1D0-83AF-451B-8CD9-8F1BF4ED8FEA} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
IE: {2C887992-08F0-11DC-A9B2-0012F0B227DD} - {9D19C405-BA93-461b-871F-97992CC45972} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
IE: {2C887993-08F0-11DC-A9B2-0012F0B227DD} - {4D3D441F-9543-4941-B664-2EDCF9FC1B56} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1238548280218
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1238548250656
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.6.0/jinstall-6u2-windows-i586-jc.cab
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\MyRmProt4.0.0.358.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: AMINIT.dll c:\windows\system32\barusaya.dll c:\windows\system32\givinoye.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli c:\windows\system32\barusaya.dll

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-5-15 130936]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2009-5-15 51488]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2009-5-15 39200]
R1 CCDevice;CCDevice;c:\windows\system32\drivers\CCDevice.sys [2007-5-29 9216]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2009-5-15 159600]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 163840]
R2 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe -service --> c:\windows\system32\lxdccoms.exe -service [?]
R2 MAudioMicroService;M-Audio Micro Installer;c:\program files\m-audio\m-audio micro\MAUSBMRInst.exe [2008-8-4 57344]
R2 myAgtSvc;McAfee Total Protection Agent Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2007-9-18 120392]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-5-15 348752]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-5-15 1095560]
R2 SMART Web Server;SMART Web Server;c:\program files\smart technologies inc\smart board software\WebServer.exe [2007-4-19 759312]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2007-7-11 88192]
R3 McShield;McShield;c:\progra~1\mcafee\manage~1\vscan\McShield.exe [2007-9-18 122880]
R3 MfeAVFK;McAfee Inc.;c:\windows\system32\drivers\MfeAVFK.sys [2007-9-18 73568]
R3 MfeBOPK;McAfee Inc.;c:\windows\system32\drivers\MfeBOPK.sys [2007-9-18 24224]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2007-9-18 128768]
R3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2009-5-15 64392]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2009-5-15 33056]
R3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]
S1 Start1Driver;Start1Driver; [x]
S2 gupdate1c987e7e5fa3046;Google Update Service (gupdate1c987e7e5fa3046);c:\program files\google\update\GoogleUpdate.exe [2009-2-5 133104]
S2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdcserv.exe [2008-8-30 99248]
S2 Start2Driver;Start2Driver; [x]
S3 MAUSBML;Service for M-Audio Micro (WDM);c:\windows\system32\drivers\mausbmr.sys [2008-8-4 110464]

=============== Created Last 30 ================

2009-08-19 17:18 <DIR> --d----- c:\windows\system32\NtmsData
2009-08-19 17:01 <DIR> --d----- c:\program files\Trend Micro
2009-08-19 16:40 0 a------- c:\windows\system32\[-a]
2009-08-17 13:03 80,896 -c------ c:\windows\system32\dllcache\tlntsess.exe
2009-08-17 13:03 76,288 -c------ c:\windows\system32\dllcache\telnet.exe
2009-08-17 13:03 132,096 -c------ c:\windows\system32\dllcache\wkssvc.dll
2009-08-17 13:03 84,992 -c------ c:\windows\system32\dllcache\avifil32.dll
2009-08-17 13:03 345,600 -c------ c:\windows\system32\dllcache\localspl.dll
2009-08-17 13:02 58,880 -c------ c:\windows\system32\dllcache\atl.dll
2009-08-17 12:57 585,216 -c------ c:\windows\system32\dllcache\rpcrt4.dll
2009-08-17 12:57 136,192 -c------ c:\windows\system32\dllcache\msv1_0.dll
2009-08-17 12:57 301,568 -c------ c:\windows\system32\dllcache\kerberos.dll
2009-08-17 12:57 54,272 -c------ c:\windows\system32\dllcache\wdigest.dll
2009-08-10 18:05 <DIR> --d-h--- c:\windows\msdownld.tmp
2009-08-10 18:02 <DIR> --d----- C:\b70af211458b966b521558148c6aba96
2009-07-28 23:55 <DIR> --d----- c:\program files\common files\TechSmith Shared

==================== Find3M ====================

2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-03 17:53 3,584 a--sh--- c:\program files\common files\Thumbs.db
2009-07-29 00:37 119,808 a------- c:\windows\system32\t2embed.dll
2009-07-29 00:37 81,920 a------- c:\windows\system32\fontsub.dll
2009-07-25 19:32 2,043 ac------ c:\program files\Altir
2009-07-25 19:32 2,022 ac------ c:\program files\Altira
2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-06-29 12:12 827,392 a------- c:\windows\system32\wininet.dll
2009-06-29 12:12 78,336 a------- c:\windows\system32\ieencode.dll
2009-06-29 12:12 17,408 -------- c:\windows\system32\corpol.dll
2009-06-25 04:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 04:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 04:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 04:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 04:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 04:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-24 07:18 92,928 a------- c:\windows\system32\drivers\ksecdd.sys
2009-06-12 08:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 08:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 10:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 02:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-01-13 15:57 4 -c-shr-- c:\docume~1\alluse~1\applic~1\sysqcl1129139270.dat
2005-11-15 15:32 3,638 ac---r-- c:\program files\common files\Altiris_Icon.ico
2003-03-21 12:45 250,544 ac------ c:\program files\common files\keyhelp.ocx

============= FINISH: 17:29:34.53 ===============

Attached Files



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#2 Buckeye_Sam

Buckeye_Sam

    Malware Expert


  • Members
  • 17,382 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:04:07 PM

Posted 21 August 2009 - 12:34 PM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.



Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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