Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

windows xp protector virus and no internet


  • Please log in to reply
4 replies to this topic

#1 SomeoneHelp

SomeoneHelp

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:05:17 AM

Posted 19 August 2009 - 04:53 PM

Hello to all,
I have the windows xp protector virus,and it is not allowing me online,so I can follow any steps to remove it.My antisoftware did not find it. What can I do to remove it?I can now only get on my computer in safemode. Any ideas? Thanks in advance.

Edited by The weatherman, 19 August 2009 - 04:56 PM.
Moved from XP to a more appropriate forum. Tw


BC AdBot (Login to Remove)

 


#2 Blade

Blade

    Strong in the Bleepforce


  • Site Admin
  • 12,702 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US
  • Local time:06:17 AM

Posted 21 August 2009 - 07:36 PM

Hello SomeoneHelp

Let's start with this

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

IMPORTANT!!! - when you save the file, rename it to something random, such as bubbles.exe This must be done before beginning the download!

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from [http://www.malwarebytes.org/mbam/database/mbam-rules.exe]here[/url] and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
[i]Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM

~Blade

In your next reply, please include the following:
[color="blue"]Malwarebytes log

Posted Image

If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
Become a BleepingComputer fan: Facebook
Follow us on Twitter!
Circle us on Google+


#3 SomeoneHelp

SomeoneHelp
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:05:17 AM

Posted 22 August 2009 - 12:37 PM

Thank you for your reply.Unfortunantly,I am unable to connect to the internet on my computer,which is making it impossible for me to download any of the tools I need.Anything else I can do? Thanks

#4 Straythe

Straythe

  • Members
  • 124 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:05:17 AM

Posted 22 August 2009 - 01:53 PM

Thank you for your reply.Unfortunantly,I am unable to connect to the internet on my computer,which is making it impossible for me to download any of the tools I need.Anything else I can do? Thanks


Can you download them on a different computer and save them to a CD or flash drive?

disclaimer: I am not an advisor here, just another member. But I feel safe making that suggestion :thumbsup:
***"When you surround an enemy, leave an outlet free [...] to make him believe there is a road to safety, and thus prevent his fighting with the courage of despair." Sun Tzu ***

#5 Blade

Blade

    Strong in the Bleepforce


  • Site Admin
  • 12,702 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US
  • Local time:06:17 AM

Posted 22 August 2009 - 02:53 PM

Thank you for your reply.Unfortunantly,I am unable to connect to the internet on my computer,which is making it impossible for me to download any of the tools I need.Anything else I can do? Thanks


Can you download them on a different computer and save them to a CD or flash drive?

disclaimer: I am not an advisor here, just another member. But I feel safe making that suggestion :flowers:


A good suggestion, I would have said the same thing myself. :thumbsup:

Posted Image

If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
Become a BleepingComputer fan: Facebook
Follow us on Twitter!
Circle us on Google+





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users