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Webmail and Microsoft Briefcase problem


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#1 Ken_Nedy

Ken_Nedy

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Posted 19 August 2009 - 01:32 PM

Issue: Just got a new Dell XPS laptop for work and it has windows vista and internet explorer 8 installed. The old laptop had XP and Internet Explorer 7 installed. I would have no issues using webmail to upload attachment contained in the briefcase on either computer, up until today. I am not sure what changed but now when I try to access the briefcase from webmail to attach a file it asks me for the user name and password for the network where the briefcase files are stored. Of course, the Briefcase files are on a totally separate network than what I am working on so I cannot access the briefcase with the user name and password requested.

This only happens when I use webmail. If I try to attach a file from the briefcase using my regular outlook mail - no issues. If I try to access the briefcase from My Computer - no issues.

Therefore, I believe it is a security setting on internet explorer that is requiring the username and password, but I do not know enough to determine which setting needs to be changed. Any help would be great!

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