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Help infected by cryptor


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2 replies to this topic

#1 mute20

mute20

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Posted 19 August 2009 - 02:54 AM

I was using a site when my ip was hit then this cryptor virus took over disabling malware and not allowing me to install super anti spy-ware i need help. I tried using avg but it was unable to remove it but it did identify the cryptor virus



"\\?\globalroot\systemroot\system32\UACvnkrwoadqb.dll";"Virus found Win32/Cryptor";"Infected"
"\\?\globalroot\systemroot\system32\UACvnkrwoadqb.dll";"Virus found Win32/Cryptor";"Infected"
"\\?\globalroot\systemroot\system32\UACvnkrwoadqb.dll";"Virus found Win32/Cryptor";"Infected"
"\\?\globalroot\systemroot\system32\UACvnkrwoadqb.dll";"Virus found Win32/Cryptor";"Infected"
"\\?\globalroot\systemroot\system32\UACvnkrwoadqb.dll";"Virus found Win32/Cryptor";"Infected"
"\\?\globalroot\systemroot\system32\UACvnkrwoadqb.dll";"Virus found Win32/Cryptor";"Infected"
"\\?\globalroot\systemroot\system32\UACvnkrwoadqb.dll";"Virus found Win32/Cryptor";"Infected"
"C:\Program Files\Mozilla Firefox\firefox.exe (3036)";"Virus found Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\svchost.exe (1152)";"Virus found Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\svchost.exe (1192)";"Virus found Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\svchost.exe (1304)";"Virus found Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\svchost.exe (1000)";"Virus found Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\svchost.exe (1396)";"Virus found Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\svchost.exe (1432)";"Virus found Win32/Cryptor";"Infected"

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#2 m0le

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    Can U Dig It?


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Posted 19 August 2009 - 12:52 PM

This is a rootkit. We will attempt to remove it but it may be that you will need to post a log.

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

If you have any problems running MBAM let me know and do not continue with the next part.


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Posted Image
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#3 Orange Blossom

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Posted 21 August 2009 - 01:03 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/251038/possible-backdoor-trojan/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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