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IE crashes and sytem pc is really slow


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3 replies to this topic

#1 aayush

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Posted 19 August 2009 - 02:26 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:45:15 PM, on 8/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\system32\spoolsv.exe
G:\Program Files\ESET\ESET Smart Security\egui.exe
E:\WINDOWS\system32\ctfmon.exe
G:\Program Files\ESET\ESET Smart Security\ekrn.exe
E:\Program Files\Java\jre6\bin\jqs.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Windows Live\Messenger\usnsvc.exe
G:\Program Files\Trend Micro\HijackThis\HijackThis.exe
E:\Program Files\Internet Explorer\IEXPLORE.EXE
E:\Program Files\Internet Explorer\IEXPLORE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.in/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://in.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://in.rd.yahoo.com/customize/ie/defaul...earch.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - E:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: (no name) - {6B1CA2B4-9EA1-4490-82E9-B3D115D3F4F6} - E:\WINDOWS\System32\efsadum.dll (file missing)
O2 - BHO: (no name) - {6FC21614-06CB-4457-A4EA-B99FCE7BCCA0} - e:\windows\system32\atmlibd.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - E:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - E:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - E:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [egui] "G:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://I:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: RapidShare-Download - res://G:\Program Files\RapidShare - the way YOU like it!\more-rapid.exe/RsMenExt.html
O8 - Extra context menu item: Send To &Bluetooth - G:\Bluetooth\btsendto_ie_ctx.htm
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - E:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Translate - {87680762-4A83-11B4-885B-0000E8ECA40F} - E:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: LingoWare Translator... - {87680762-4A83-11B4-885B-0000E8ECA40F} - E:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - H:\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: http://download.windowsupdate.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{F95FE8BD-6D76-4AC9-A974-0EA62A8D3713}: NameServer = 218.248.255.161 218.248.240.180
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - E:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: hmbdkint - atmlibd.dll (file missing)
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Unknown owner - E:\Program Files\Bonjour\mDNSResponder.exe (file missing)
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - G:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - G:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - E:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - E:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - E:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - E:\WINDOWS\System32\TUProgSt.exe

--
End of file - 5035 bytes

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#2 aayush

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Posted 22 August 2009 - 04:50 AM

C'Mon guys please help me out ...my pc really sucks at this moment so be helpful..

#3 thcbytes

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Posted 31 August 2009 - 12:25 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#4 harrythook

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Posted 12 September 2009 - 05:58 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

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