Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected, maybe?


  • Please log in to reply
7 replies to this topic

#1 Yay&Nay

Yay&Nay

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:03:58 PM

Posted 19 August 2009 - 01:22 AM

A couple of weeks ago, I was using the internet, when this disturbing pop-up warned me that I may have viruses on my computer, and that I should "click here" to fix them, and blah blah blah. I wasn't stupid enough to click the link; however, ever since that pop-up, my computer's been moving abnormally slowly.

I haven't received any pop-ups since then, but I'm still worried about my computer and if it is or is not infected. How should I go about this?

----

EDIT:

Also, I have tried all of the following: AVG (Free), Malware Byte's Anti-Malware, ATF-Cleaner (while in Safe Mode), and SUPERAnti Spyware Free Edition (while in Safe Mode), and none of them came up with anything other than cookies here and there.

Edited by Yay&Nay, 19 August 2009 - 01:24 AM.


BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,771 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:58 PM

Posted 19 August 2009 - 11:57 AM

Scanning with Malwarebytes Anti-Malware in safe or normal mode will work but removal functions are not as powerful in safe mode. MBAM is designed to be at full power when malware is running so safe mode is not necessary when using it. In fact, MBAM loses some effectiveness for detection & removal when used in safe mode because the program includes a special driver which does not work in safe mode. Further, scanning in safe mode prevents some types of malware from running so it may be missed during the detection process. Additionally, there are various types of malware infections which target the safeboot keyset so booting into safe mode is not always possible. For optimal removal, normal mode is recommended so it does not limit the abilities of MBAM. Doing a safe mode scan should only be done when a regular mode scan fails or you cannot boot up normally. If that is the case, after completing a safe mode scan it, is recommended to uninstall MBAM, then reinstall it in normal mode and perform another Quick Scan.

When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Please perform an online scan with Kaspersky Online Virus Scanner.
(Requires free Java Runtime Environment (JRE) be installed before scanning for malware as ActiveX is no longer being used.)
  • Click on the Posted Image ...button.
  • The program will launch and fill in the Information section ... on the left.
  • Read the "Requirements and Limitations" then press... the Posted Image ...button.
  • The program will begin downloading the latest program and definition files.
    It takes a while... please be patient and let it finish.
  • Once the files have been downloaded, click on the Posted Image ...button.
    In the scan settings make sure the following are selected:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
      By default the above items should already be checked.
    • Click the Posted Image ...button, if you made any changes.
  • Now under the Scan section on the left:Select My Computer
  • The program will start and scan your system. This will run for a while, be patient... let it run.
    Once the scan is complete, it will display if your system has been infected.
  • Save the scan results as a Text file ... save it to your desktop.
  • Copy and paste the saved scan results file in your next reply.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 Yay&Nay

Yay&Nay
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:03:58 PM

Posted 26 August 2009 - 07:48 PM

Sorry this took so long, but here it is:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Wednesday, August 26, 2009
Operating system: Microsoft Windows Vista Home Premium Edition, 64-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Wednesday, August 26, 2009 17:54:52
Records in database: 2689889
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\

Scan statistics:
Objects scanned: 138219
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 03:06:52

No threats found. Scanned area is clean.

Selected area has been scanned.

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,771 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:58 PM

Posted 27 August 2009 - 07:32 AM

Now can I see a log from a new scan with MBAM run in normal mode?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 Yay&Nay

Yay&Nay
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:03:58 PM

Posted 27 August 2009 - 04:50 PM

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 6.0.6001 Service Pack 1

8/27/2009 2:49:48 PM
mbam-log-2009-08-27 (14-49-48).txt

Scan type: Full Scan (C:\|F:\|)
Objects scanned: 239888
Time elapsed: 1 hour(s), 45 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,771 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:58 PM

Posted 27 August 2009 - 05:37 PM

Looks good.

How is your computer running? Are there any reports/alerts, signs of infection?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#7 Yay&Nay

Yay&Nay
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:03:58 PM

Posted 27 August 2009 - 09:42 PM

For the past couple of days, ever since I'd installed the latest update by Microsoft, every time I removed a USB cord connected to my printer (or anything else, actually), my laptop automatically went to the "Blue Screen." However, I just uninstalled that particular update, and everything looks okay for now.

Thank you for all of the help! My previous computers tended to get very messy when I didn't check on them every once in a while, and I thought checking up on my laptop would be a smart idea for now. Thanks again!

#8 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,771 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:58 PM

Posted 28 August 2009 - 08:57 AM

:thumbsup:
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users