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mountpoints2 how do i permanently delete it??


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#1 JDMCT9A

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Posted 18 August 2009 - 12:33 AM

when i click on the c: my computer asks me to "choose the program you want to use to open this file:" i know that if i go to run and type "regedit, " then ctrl f, and type mountpoints2, and manually delete them, i could double click on my c: and it'll open (without having to use "explore" as an option). everytime i restart or reboot up my computer i have to do the same process, which is pretty annoying. i'm pretty sure i have some type of worm, or virus. could someone please help me out? thanks in advance. :thumbsup:

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#2 JDMCT9A

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Posted 18 August 2009 - 08:29 PM

i think it's some sort of recycler virus. any help would be extremely appreciated. :thumbsup:

#3 JDMCT9A

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Posted 21 August 2009 - 12:37 AM

anyone...please?

#4 JDMCT9A

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Posted 22 August 2009 - 07:33 PM

bump

#5 Computer Pro

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Posted 22 August 2009 - 07:36 PM

Hello and welcome to Bleeping Computer.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.


Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#6 JDMCT9A

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Posted 23 August 2009 - 12:54 AM

thanks for replying computer pro. i disabled my mcafee and adaware before downloading and installing malwarebytes. i scanned the computer, and it found 1 infected file and advised me to restart my computer. i restarted and checked to see if i could double click on the c:, but my computer asked me which program i would like to open it up with. so, apparently i still have a problem with my computer.

as you requested, here is the MBAM report:

Malwarebytes' Anti-Malware 1.40
Database version: 2680
Windows 5.1.2600 Service Pack 3

8/22/2009 10:45:17 PM
mbam-log-2009-08-22 (22-45-17).txt

Scan type: Full Scan (C:\|Z:\|)
Objects scanned: 144595
Time elapsed: 29 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\autorun.inf (SuspectAutorun.Rootdrive.H) -> Quarantined and deleted successfully.

#7 Computer Pro

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Posted 23 August 2009 - 04:46 PM

Hmm, lets try another scanner:

Please run ATF and SAS:
Credits to Boopme

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note 2: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
Computer Pro

#8 JDMCT9A

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Posted 23 August 2009 - 10:28 PM

i did everything you instructed me to do. SAS did not find any infections on my computer.

here is the log of it:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/23/2009 at 07:53 PM

Application Version : 4.27.1002

Core Rules Database Version : 4067
Trace Rules Database Version: 2007

Scan type : Complete Scan
Total Scan Time : 03:15:47

Memory items scanned : 267
Memory threats detected : 0
Registry items scanned : 5659
Registry threats detected : 0
File items scanned : 46097
File threats detected : 0

#9 DaChew

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Posted 23 August 2009 - 10:31 PM

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.
Chewy

No. Try not. Do... or do not. There is no try.

#10 JDMCT9A

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Posted 24 August 2009 - 09:03 PM

i tried to download flash disinfedtor onto my desktop, but my computer says, "Cannot copy Flash_Disinfector[1]: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use."

so, i had my roommate download it onto his computer and save it onto a flash drive. when i insert the flash drive into my computer the file completely disappears in a matter of seconds (tried it a couple of times). so, i had him copy it onto a cd, when i try to move the file to my desktop my computer says, "Cannot copy Flash_Disinfector[1]: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use." when i try to install it directly from the cd, it says, "Another program is currently using this file."

it's as if the virus knows that if i run flash disinfector it knows that it will be eliminated. it is simply not allowing me to install or run the program. any suggestions on what to do?

#11 DaChew

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Posted 24 August 2009 - 09:17 PM

Good reasoning, you are starting to think like malware now, know thy enemy

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Chewy

No. Try not. Do... or do not. There is no try.

#12 JDMCT9A

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Posted 25 August 2009 - 01:23 AM

ok, so i did everything that you instructed me to do. when i ran dr. web, no objects were cured, a few were moved, and a couple were not moved or cured. should i have deleted the ones that were not moved or cured?

here is the log from dr. web:

autorun.inf;z:;Probably Win32.HLLW.Autoruner.corrupted;Moved.;
A0030977.exe\SDFix\apps\Process.exe;C:\System Volume Information\_restore{5109D3A6-B5CB-4258-B074-FFB7B4F22F1B}\RP348\A0030977.exe;Tool.Prockill;;
A0030977.exe;C:\System Volume Information\_restore{5109D3A6-B5CB-4258-B074-FFB7B4F22F1B}\RP348;Archive contains infected objects;Moved.;
ConTest.dll;C:\WINDOWS\system32;Program.Fakespeedup;Moved.;
Flash_Disinfector.exe\nircmd.exe;E:\Flash_Disinfector.exe;Tool.NirCmd.1;;
Flash_Disinfector.exe;E:\;Archive contains infected objects;;

#13 DaChew

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Posted 25 August 2009 - 06:39 AM

Well that didn't find much, it couldn't do anything with flashdisinfector on a burned cd

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Chewy

No. Try not. Do... or do not. There is no try.

#14 JDMCT9A

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Posted 25 August 2009 - 03:44 PM

ok, here's ESET Online Scan text file:

C:\Documents and Settings\Roy\DoctorWeb\Quarantine\autorun.inf Win32/PSW.OnLineGames.NNU trojan cleaned by deleting - quarantined

by the way, after i ran the dr. web scan, i noticed that after i restarted my computer and double clicked on the c: drive it opened without asking me which program i'd like to open it up with. does that mean that my computer is fixed?

also, do you think i should try to again download and run the flashdisinfector?

#15 DaChew

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Posted 25 August 2009 - 03:59 PM

I run Flashdisinfector on every computer and drive I work on, not having it got me infected once when I was working on a client's computer.
Chewy

No. Try not. Do... or do not. There is no try.




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