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Can't run anti-viruses or IE!!!

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#1 Ms Pepperette

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Posted 18 August 2009 - 12:16 AM


I was looking up something on Google when something strange downloaded when I went to a site. My browser froze and after that whenever I did a search I was redirected from the link to another shifty search engine. Since then I have been unable to run a virus scanner of any kind. When I do start them up they shut off partway through. When I reclick them I get a popup saying "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I tried to run an online scanner but then it closed my entire browser and now I can't even use IE!! I was able to get a DDS scan, however.

This is somewhat urgent as I am going to be going out of the country at the end of the week and need to be able to use my computer. Thanks!

EDIT: Ok, I did a system restore to earlier today. While I can now use IE it seems that I cannot do web searches or use antiviruses.

Edited by Ms Pepperette, 18 August 2009 - 01:44 AM.

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#2 garmanma


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Posted 20 August 2009 - 07:52 PM

Try this

If SUPERAntiSpyware will not run when your PC starts or when you double-click the program shortcut, you may have a class of infection that specifically targets SUPERAntiSpyware and prevents it from running.
USE this link.

Then run root Repeal

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
why won't my laptop work?

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