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System Security Version 4.52 Gone Terribly Wrong

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9 replies to this topic

#1 peterocks


  • Members
  • 8 posts
  • Local time:09:16 AM

Posted 17 August 2009 - 06:55 PM

Hello everyone. I have been having a lot of trouble with my computer lately. I am going moving back to college in about a week and a half and I would really like to get this issue resolved before I return to school. It all started with contracting System Security Verison 4.52 a couple weeks ago. Since then, traces of System Security have vanished, however many new issues have emerged. I've tried many things to fix the problem, to no avail.

Here are the symptoms I'm experiencing:
-Malwarebytes can't be opened and run. I click the shortcut and it refuses to open, even in safe mode.
-Audio commercials play in the background of the computer without any apparent source.
-While using Google, I cannot click on any of the links. If I do, a spam window opens that starts with "www.windowsclick.com...." and then turns into a random spam site.
-Upon start-up of the computer, occasionally the computer crashes with the message "Driver IRQL Not Less or Equal" (the code at the bottom changes from time to time)
-Upon start-up of the computer, I frequently receive an error message from ViewManager.exe
-Zone Alarm wasn't able to install properly and cannot finish a complete scan (stops at 287 files read each time)
-I have used numerous programs such as Spybot S&D, McAfee Security Suite, Spyware Doctor, Windows Defender and AVG separately so they don't interfere with one another. None have been able to solve the problem.
-I am unable to use the Check Disk function in the C Drive, and also System Restore has been disabled.

Here is a copy of the Hijack This Log as of today:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:49:50, on 8/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Trend Micro\HijackThis2\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://baseball.fantasysports.yahoo.com/b1/258902
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/mywaybiz
R3 - URLSearchHook: (no name) - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: (no name) - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [CloneDVDElbyDelay] "C:\Program Files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save YouTube Video - res://C:\Program Files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP4.htm
O8 - Extra context menu item: Save YouTube Video as MP3 - res://C:\Program Files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP3.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: CabBuilder - http://ak.imgag.com/imgag/kiw/toolbar/down...llerControl.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo...sreqlab_nvd.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} -
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KXHCM10 Control) -
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\
O20 - Winlogon Notify: khfEXnNG - khfEXnNG.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

End of file - 10882 bytes

Any help is greatly appreciated. Thank you for your time

BC AdBot (Login to Remove)


#2 Buckeye_Sam


    Malware Expert

  • Members
  • 17,382 posts
  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:08:16 AM

Posted 18 August 2009 - 01:07 PM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.

Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


#3 peterocks

  • Topic Starter

  • Members
  • 8 posts
  • Local time:09:16 AM

Posted 18 August 2009 - 02:15 PM

Thank you for your help. I am, however, having trouble getting Combofix to run on my computer. I have tried using it multiple times, even in safe mode, with no luck. I have also uninstalled all other relevant programs with the exception of Hijack This. When I try to double-click on the Combofix icon, there is the cursor with the hourglass symbol next to it for a few seconds, and then it goes back to the normal cursor symbol and nothing happens.

#4 Buckeye_Sam


    Malware Expert

  • Members
  • 17,382 posts
  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:08:16 AM

Posted 19 August 2009 - 10:21 AM

Delete combofix.exe from your desktop.

Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2
Link 3

Posted Image

Posted Image

Double click on Combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt so we can continue cleaning the system.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


#5 peterocks

  • Topic Starter

  • Members
  • 8 posts
  • Local time:09:16 AM

Posted 19 August 2009 - 02:22 PM

Thank you very much. I was able to load Combofix through your instructions. However, throughout the process, there were a few error messages:

-Almost right after start-up of the program, there was an error message that stated "File or directory C:\$Mft is corrupt or unreadable"

-Before Combofix could start scanning, there was an error message that stated "Detected presence of rootkit activity and needs to reboot" the following were given:

-After the reboot and during the Combofix scan, the following error messages appeared:
"File or directory C:\$Mft is corrupt or unreadable" Title "pev.cfxxe"
"File or directory C:\$Mft is corrupt or unreadable" Title "PEV.exe"
"File or directory C:\$Mft is corrupt or unreadable" Title "CF1194.exe"

Combofix rebooted the computer after the scan and was able to complete Check Disk (The first time it has been able to do so since infection)

Upon reboot, the following log was given:
ComboFix 09-08-18.04 - Peterson 08/19/2009 13:52.1.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.711 [GMT -4:00]
Running from: c:\documents and settings\Peterson\Desktop\Combo-Fix.exe
* Created a new restore point

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


Infected copy of c:\windows\system32\mspmsnsv.dll was found and disinfected
Restored copy from - c:\windows\system32\dllcache\mspmsnsv.dll

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


((((((((((((((((((((((((( Files Created from 2009-07-19 to 2009-08-19 )))))))))))))))))))))))))))))))

2009-08-19 18:36 . 2009-08-19 18:39 -------- d-----w- c:\windows\LastGood
2009-08-19 18:02 . 2009-08-19 18:02 -------- d-sh--w- C:\found.000
2009-08-18 14:45 . 2009-08-18 14:45 -------- d-----w- c:\program files\SonicWallES
2009-08-17 19:26 . 2009-08-17 19:27 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2009-08-16 19:33 . 2009-08-16 19:33 64 ----a-w- c:\documents and settings\Peterson\Application Data\Mozilla\Firefox\Profiles\6ehew45v.default\extensions\dvscontextmenuy@dvdvideosoft.com
2009-08-12 19:34 . 2009-08-19 17:29 -------- d-----w- c:\documents and settings\Peterson\Application Data\vlc
2009-08-12 18:16 . 2009-08-12 18:16 -------- d-----w- c:\program files\Mozilla ActiveX Control v1.7.12
2009-08-12 18:14 . 2009-08-17 18:25 -------- d-----w- c:\program files\Graboid
2009-08-09 20:15 . 2009-08-09 20:15 70656 ----a-w- c:\windows\system32\drivers\iymsbpctccdxbvrn.sys
2009-08-04 21:15 . 2009-08-05 03:31 -------- d-----w- c:\program files\SpyZooka
2009-08-04 20:29 . 2009-08-14 09:49 -------- d-----w- c:\program files\spmfby
2009-07-24 19:28 . 2009-07-24 19:28 -------- d-----w- c:\documents and settings\Peterson\Local Settings\Application Data\Mozilla
2009-07-24 02:12 . 2009-07-24 02:12 -------- d-----w- c:\program files\VideoLAN

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2009-08-19 01:30 . 2009-04-12 01:11 -------- d-----w- c:\program files\PeerGuardian2
2009-08-18 18:56 . 2006-07-31 21:04 -------- d-----w- c:\program files\Windows Defender
2009-08-17 23:49 . 2009-07-18 15:58 -------- d-----w- c:\program files\Trend Micro
2009-08-17 18:34 . 2007-07-09 21:19 -------- d-----w- c:\program files\Spyware Doctor
2009-08-17 18:33 . 2006-11-27 02:42 -------- d---a-w- c:\docume~1\ALLUSE~1\APPLIC~1\TEMP
2009-08-17 18:32 . 2005-12-19 18:41 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\McAfee
2009-08-17 18:32 . 2005-12-19 18:41 -------- d-----w- c:\program files\McAfee
2009-08-17 18:25 . 2009-03-08 18:54 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-08-17 18:24 . 2009-03-08 18:54 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2009-08-17 18:15 . 2007-09-02 04:02 -------- d-----w- c:\program files\uTorrent
2009-08-17 18:15 . 2006-07-31 17:32 -------- d-----w- c:\documents and settings\Peterson\Application Data\uTorrent
2009-08-16 22:49 . 2006-06-18 16:57 3766 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-08-16 22:49 . 2006-06-18 16:57 56 --sh--r- c:\windows\system32\4FF8E3934A.sys
2009-08-16 19:33 . 2008-09-27 14:45 -------- d-----w- c:\program files\Common Files\DVDVideoSoft
2009-08-11 11:54 . 2009-07-16 22:08 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2009-07-18 01:01 . 2009-07-18 01:01 -------- d-----w- c:\program files\Alwil Software
2009-07-18 00:48 . 2009-07-18 00:48 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\SACore
2009-07-16 22:22 . 2009-07-05 00:59 -------- d-----w- c:\program files\Image-Line
2009-07-16 22:14 . 2005-12-26 16:35 -------- d-----w- c:\program files\Microsoft AntiSpyware
2009-07-16 22:13 . 2009-01-07 04:51 -------- d-----w- c:\documents and settings\Peterson\Application Data\Move Networks
2009-07-16 22:05 . 2009-07-14 01:19 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\Lavasoft
2009-07-16 19:30 . 2009-07-16 19:30 -------- d-----w- c:\documents and settings\NetworkService\Application Data\SACore
2009-07-16 19:25 . 2009-07-16 19:25 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\SiteAdvisor
2009-07-16 18:52 . 2008-07-28 03:32 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\avg8
2009-07-14 20:43 . 2005-12-19 18:09 94208 ----a-w- c:\windows\DUMP7714.tmp
2009-07-13 19:30 . 2009-07-13 19:27 -------- d-----w- c:\program files\RegCleaner
2009-07-13 18:59 . 2009-07-13 18:59 164 ----a-w- c:\windows\install.dat
2009-07-13 03:16 . 2009-07-13 03:16 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\{2BAE6915-8510-4B9F-B498-02DA86258AA0}
2009-07-12 21:34 . 2009-07-12 21:34 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-07-12 19:20 . 2009-07-12 18:42 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\12483594
2009-07-12 18:53 . 2009-05-22 14:25 -------- d-----w- c:\program files\Microsoft Silverlight
2009-07-09 21:20 . 2009-07-05 01:02 -------- d-----w- c:\program files\VstPlugins
2009-07-05 01:01 . 2009-07-05 01:01 -------- d-----w- c:\program files\Outsim
2009-06-23 20:45 . 2009-06-23 20:45 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\AGI
2009-05-27 23:29 . 2009-05-27 23:29 97144 ----a-w- c:\documents and settings\Peterson\Application Data\Move Networks\ie_bin\MovePlayerUpgrade.exe

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-15 68856]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]

"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 132496]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 385024]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-06 344064]
"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe" [2004-04-12 290816]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2005-12-19 26112]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"Corel Photo Downloader"="c:\program files\Corel\Corel Photo Album 6\MediaDetect.exe" [2005-11-17 106496]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-05-31 122941]
"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2006-11-07 1121280]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"CloneDVDElbyDelay"="c:\program files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" [2002-11-02 45056]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-10-26 652624]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-09-14 1603152]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-10-01 111936]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]

Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-12-19 24576]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 22:08 110592 ----a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0lsdelete

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\1147898130\\ee\\aolsoftware.exe"=
"c:\\Program Files\\Common Files\\AOL\\1147898130\\ee\\aim6.exe"=
"c:\\Program Files\\AIM95\\aim.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Deusty\\Mojo\\Mojo.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [7/17/2009 9:02 PM 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [7/17/2009 9:02 PM 20560]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2/15/2007 8:58 AM 24652]
- - - - ORPHANS REMOVED - - - -

URLSearchHooks-{0BC6E3FA-78EF-4886-842C-5A1258C4455A} - (no file)
BHO-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKCU-Run-Aim6 - (no file)
Notify-avgrsstarter - (no file)
Notify-khfEXnNG - khfEXnNG.dll

------- Supplementary Scan -------
uStart Page = hxxp://baseball.fantasysports.yahoo.com/b1/258902
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/mywaybiz
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Save YouTube Video - c:\program files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP4.htm
IE: Save YouTube Video as MP3 - c:\program files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP3.htm
DPF: CabBuilder - hxxp://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/
DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} - hxxp://
FF - ProfilePath - c:\docume~1\Peterson\APPLIC~1\Mozilla\Firefox\Profiles\6ehew45v.default\
FF - prefs.js: browser.startup.homepage - hxxp://baseball.fantasysports.yahoo.com/b1/258902
FF - component: c:\program files\Common Files\DVDVideoSoft\Dll\FFContextMenuY\components\FFContextMenu.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll

c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");


catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-19 14:43
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(992)
c:\program files\Intel\Wireless\Bin\LgNotify.dll

- - - - - - - > 'explorer.exe'(1172)
------------------------ Other Running Processes ------------------------
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\WLKEEPER.exe
c:\program files\Alwil Software\Avast4\aswUpdSv.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Dell\NicConfigSvc\NicConfigSvc.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\program files\Intel\Wireless\Bin\ZCfgSvc.exe
c:\program files\Apoint\ApntEx.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Java\jre1.6.0_02\bin\jucheck.exe
Completion time: 2009-08-19 14:51 - machine was rebooted
ComboFix-quarantined-files.txt 2009-08-19 18:50

Pre-Run: 7,953,272,832 bytes free
Post-Run: 17,027,739,648 bytes free

[boot loader]
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

276 --- E O F --- 2008-07-10 07:01

#6 Buckeye_Sam


    Malware Expert

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  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:08:16 AM

Posted 20 August 2009 - 08:40 AM

Looks much better!

Please visit the online Jotti Virus Scanner
  • Click on Browse button.
  • Navigate to the following file and upload it.


  • Click on the Posted Image button.
    The scanner will check the file with various AV companies.
  • Copy and paste the results box into a reply to this thread.

If Jotti's too busy, try here:
Go here: http://www.virustotal.com/en/virustotalf.html


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


#7 peterocks

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  • Members
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  • Local time:09:16 AM

Posted 20 August 2009 - 10:13 AM

Thank you I have noticed a great improvement in the computer's functioning.

The Jotti Virus Scan came back clean for all scans.

Here is the log of the Malwarebytes scan:

Malwarebytes' Anti-Malware 1.40
Database version: 2664
Windows 5.1.2600 Service Pack 2

8/20/2009 11:02:26 AM
mbam-log-2009-08-20 (11-02-26).txt

Scan type: Quick Scan
Objects scanned: 102844
Time elapsed: 6 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Typelib\{40196867-19f8-7157-c097-ecaff653c9ad} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\qndsfmao.bvqe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\qndsfmao.toolbar.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\12483594 (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\All Users\Application Data\12483594\12483594 (Rogue.Multiple) -> Quarantined and deleted successfully.

#8 Buckeye_Sam


    Malware Expert

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  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:08:16 AM

Posted 21 August 2009 - 11:15 AM

Sounds good! As long as everything appears to be running smoothly again I'll post some final steps and recommendations for you.

We need to remove Combofix now that we're done with it.
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

  • Posted Image


Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:thumbup2: :)
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


#9 peterocks

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  • Members
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  • Local time:09:16 AM

Posted 21 August 2009 - 12:00 PM

I have followed all of your steps and I'm working on updating and scanning. Thank you for everything. It helps so much being able to bring a clean computer back to school and not having to worry about it crashing while I'm typing a paper! I will be donating through your Paypal as a token of my appreciation. Thanks again.

#10 Buckeye_Sam


    Malware Expert

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  • Location:Pickerington, Ohio
  • Local time:08:16 AM

Posted 21 August 2009 - 01:00 PM

Thank you very much for the donation! I'm glad I was able to help you out. :thumbup2:

Now that your problem appears to be resolved, this thread will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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