I have a virus called "total security" I have looked at a few forums and tried some step by step instructions. it seems the most popular solution is to start up in safe mode and install "malware bytes" which I did and I started scanning the computer. After about 3 seconds, the program just quits and will not let me open it back up unless I reinstall it. I have also tried using "spyhunter" and it started scanning for a few seconds and then just quits. This is very frustrating and I need to know how to completely demolish this. I bought kaspersky antivirus because the best buy representative told me I could boot up from the cd and remove the malware but I guess it does not have that option.
Any help is appreciated!
Edited by The weatherman, 17 August 2009 - 06:25 PM.
Moved from XP to a more appropriate forum. Tw