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"...registry key that has been marked for deletion"


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4 replies to this topic

#1 russellme

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Posted 17 August 2009 - 05:58 PM

I ran ComboFix because my computer had some serious virus. I found ComboFix through another site and did not see the disclaimer about using it under the instruction of professionals.

The virus i had before showed up on AVG as Trojan Horse Crypt.EML. However, AVG couldn't get rid of it. The site i found just told me just to run ComboFix and it would work.

Anyways, ComboFix ran fine and generated a log report.

However, now all my programs won't work and instead say "Illegal operation attempted on a registry key that has been marked for deletion."

I have the log report and all other files generated by ComboFix if anybody needs them.

I am running Windows Vista Home Premium.

Can somebody please help me fix this???

Thanks-

Edited by russellme, 17 August 2009 - 07:23 PM.


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#2 rigel

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Posted 17 August 2009 - 07:51 PM

ComboFix logs cannot be worked in this forum.

Please follow this procedure from item 6 and post a DDS log in the HJt forum. The helper there will advise when to post the combofix log.

Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far.

If you need any help with the guide, please let me know.

"In a world where you can be anything, be yourself." ~ unknown

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#3 russellme

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Posted 18 August 2009 - 12:53 PM

I followed the instructions that you gave.

Since the infected computer will not open any programs (including internet explorer), i downloaded the DDS Tool Kit on a thumbdrive on a clean computer and then put the thumbdrive in the infected computer and tried to open the DDS Kit.... however, i get the same response... "Illegal operation attempted on a registry key that has been marked for deletion."

what next?

Edited by russellme, 18 August 2009 - 12:54 PM.


#4 rigel

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Posted 18 August 2009 - 09:55 PM

Try this program. If it works, please follow the posting instructions given in the link above. Also note that DDS would not run.

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in the HJT forum:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 Orange Blossom

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Posted 21 August 2009 - 01:22 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/250896/infected-with-trojan-horse-crypteml/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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