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multi virus after downloading adobe 10 flash player, help!


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3 replies to this topic

#1 tiana

tiana

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Posted 17 August 2009 - 05:28 PM

Hello,

When I started Firfox, I was prompted to download an update for Adobe Flash player 10. I downloaded it and right after, my page wouldn't load. I rebooted, and walked away for a second only to find that it rebooted by itself once again.

When Windows started, McAfee popped up saying there is a buffer overflow blocked.

I also got windows message box pop up and say: Files that are required for Windows to run properly have been replaced by unrecognized versions. To maintain system stability, Windows must restore the original versions of these files. Insert Windows XP Home Edition CD-ROM now.

I have the XP disk, however I do not want to do anything that will further the virus if it has taken over.
I also have a Maxtor safety drill backup on an external hd. I would rather not use it unless necessary because the drill was done 10 days ago and I do not want to lose everything since.

I fully updated, immunized, and ran spybot. It detected the following:

PWS.Small.bs
MicrosoftWindowsSecurityCenter_disabled
Nurech
Virantix

I fixed the problems, and all showed fixed.
I ran spybot again, and the following still showed up:

Nurech (with a red "X" showing it could not be removed)
Virantix (showed a green check saying it was fixed)

I am on a desktop (mac with duel processor, on the windows xp side of course)
Format: NTFS


Here is the report you asked me to run:


DDS (Ver_09-07-30.01) - NTFSx86
Run by Tiana at 16:20:19.20 on Mon 08/17/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_03
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.3056.1828 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\IRW.exe
C:\Program Files\Boot Camp\KbdMgr.exe
C:\WINDOWS\system32\WTClient.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\WINDOWS\system32\msword98.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\Tiana\msword98.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\AppleOSSMgr.exe
C:\WINDOWS\system32\AppleTimeSrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
svchost
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\Drivers\WTSRV.EXE
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Tiana\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com
mSearchAssistant = hxxp://www.google.com
TB: {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [msword98] c:\documents and settings\tiana\msword98.exe
uRun: [braviax]
uRunOnce: [SpybotDeletingB9073] command /c del "c:\windows\SchedLgU.Txt"
uRunOnce: [SpybotDeletingD1608] cmd /c del "c:\windows\SchedLgU.Txt"
uRunOnce: [SpybotDeletingB7115] command /c del "c:\windows\system32\dllcache\beep.sys"
uRunOnce: [SpybotDeletingD5358] cmd /c del "c:\windows\system32\dllcache\beep.sys"
uRunOnce: [SpybotDeletingB5258] command /c del "c:\windows\SchedLgU.Txt"
uRunOnce: [SpybotDeletingD663] cmd /c del "c:\windows\SchedLgU.Txt"
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [IRW] c:\windows\system32\IRW.exe
mRun: [Apple_KbdMgr] c:\program files\boot camp\KbdMgr.exe
mRun: [MBkLogOnHook] c:\program files\mcafee\mbk\LogOnHook.exe
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [WTClient] WTClient.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [msword98] c:\windows\system32\msword98.exe
mRun: [braviax]
mRun: [Regedit32] c:\windows\system32\regedit.exe
mRunOnce: [SpybotDeletingA3983] command /c del "c:\windows\SchedLgU.Txt"
mRunOnce: [SpybotDeletingC3855] cmd /c del "c:\windows\SchedLgU.Txt"
mRunOnce: [SpybotDeletingA1946] command /c del "c:\windows\system32\dllcache\beep.sys"
mRunOnce: [SpybotDeletingC5621] cmd /c del "c:\windows\system32\dllcache\beep.sys"
mRunOnce: [SpybotDeletingA5599] command /c del "c:\windows\SchedLgU.Txt"
mRunOnce: [SpybotDeletingC7414] cmd /c del "c:\windows\SchedLgU.Txt"
mRunOnce: [SpybotSnD] "c:\program files\spybot - search & destroy\SpybotSD.exe" /autocheck
StartupFolder: c:\documents and settings\tiana\start menu\programs\startup\ikowin32.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\colorv~1.lnk - c:\program files\colorvision\utility\ColorVisionStartup.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\documents and settings\all users\start menu\programs\startup\QuickBooks Update Agent.lnk.disabled
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List
IE: Easy-WebPrint High Speed Print
IE: Easy-WebPrint Preview
IE: Easy-WebPrint Print
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2005\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: AtiExtEvent - Ati2evxx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\tiana\applic~1\mozilla\firefox\profiles\0tgwy6pr.default\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-1-10 201320]
R2 AppleOSSMgr;Apple OS Switch Manager;c:\windows\system32\AppleOSSMgr.exe [2008-4-15 132400]
R2 AppleTimeSrv;Apple Time Service;c:\windows\system32\AppleTimeSrv.exe [2008-4-15 99632]
R2 KeyAgent;KeyAgent;c:\windows\system32\drivers\KeyAgent.sys [2008-4-15 5504]
R2 MacHALDriver;Mac HAL;c:\windows\system32\drivers\MacHALDriver.sys [2008-4-15 6528]
R2 Maxtor Sync Service;Maxtor Service;c:\program files\maxtor\sync\SyncServices.exe [2008-7-21 193888]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-1-10 359248]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-1-10 144704]
R3 applebt;Apple Built-in Bluetooth;c:\windows\system32\drivers\applebt.sys [2008-1-9 9088]
R3 IRRemoteFlt;IR Receiver Filter Driver;c:\windows\system32\drivers\IRFilter.sys [2008-1-9 16512]
R3 KeyMagic;USB Keyboard HID Filter;c:\windows\system32\drivers\KeyMagic.sys [2008-1-9 19968]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2008-1-10 695624]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-1-10 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-1-10 35240]
R3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-1-10 33832]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-1-10 40488]
S3 BthKicker;Apple Bluetooth Device Driver;c:\windows\system32\drivers\BthKicker.sys [2008-1-9 7424]
S3 eyeonedp;eye-one display;c:\windows\system32\drivers\EyeOneDp.sys [2003-2-17 44344]
S3 iSightUpdate;iSight Update Driver;c:\windows\system32\drivers\iSightUP.sys [2008-1-9 17664]

=============== Created Last 30 ================

2009-08-17 14:40 <DIR> -cd----- c:\program files\Trend Micro
2009-08-17 13:42 47,744 ac------ c:\windows\system32\drivers\9f0e1a26.sys
2009-08-17 13:42 140 ac------ c:\documents and settings\tiana\delself.bat
2009-08-17 13:42 29,184 ac------ c:\windows\system32\dllcache\figaro.sys
2009-08-17 13:42 26,686 ac------ c:\windows\system32\msword98.exe
2009-08-17 13:42 26,686 ac------ c:\documents and settings\tiana\msword98.exe
2009-07-28 13:10 26 ac------ c:\windows\Zone.Identifier

==================== Find3M ====================

2009-08-17 16:21 47,744 ac------ c:\windows\system32\drivers\beep.sys
2009-08-17 13:42 619,072 ac------ c:\windows\system32\drivers\ntfs.sys
2009-07-06 16:58 80,048 ac------ c:\docume~1\tiana\applic~1\GDIPFONTCACHEV1.DAT
2009-06-16 08:55 119,808 ac------ c:\windows\system32\t2embed.dll
2009-06-16 08:55 82,432 ac------ c:\windows\system32\fontsub.dll
2009-06-03 13:27 1,290,752 ac------ c:\windows\system32\quartz.dll
2009-04-01 17:34 13 -c--h--- c:\docume~1\alluse~1\applic~1\ę3113.sys
2008-07-26 23:05 16,384 ac-sh--- c:\windows\temp\cookies\index.dat
2008-07-26 23:05 16,384 ac-sh--- c:\windows\temp\history\history.ie5\index.dat
2008-07-26 23:05 49,152 ac-sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 16:22:01.76 ===============

Attached Files



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#2 Buckeye_Sam

Buckeye_Sam

    Malware Expert


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Posted 18 August 2009 - 01:10 PM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




We need to create an OTL Report
  • Please download OTL from here
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the "Run Scan" button.
  • The scan should take just a few minutes.
  • Copy the log that opens up and paste it back here in your next reply.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 tiana

tiana
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Posted 20 August 2009 - 09:55 PM

Hi Sam,

My computer actually shut down, and restarted itself, then windows wouldn't boot at all. I had to do a clean install since this is for business and I needed access to my computer right away. I did this today, and didn't even know you replied so soon (I'm even set up email notification of replies, so that's odd).
I thought I was still waiting for an answer! Sorry! Thank you for everything you do to help ppl! Bummer, I totally had to start fresh. :thumbup2:

#4 Buckeye_Sam

Buckeye_Sam

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Posted 21 August 2009 - 11:26 AM

Too bad, but at least you got it sorted out. Thanks for getting back to me to update your status on the issue. :thumbup2:

This thread will now be closed.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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