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Alureon/SkyNet infection


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7 replies to this topic

#1 Kinjo1977

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Posted 17 August 2009 - 05:13 PM

Hey guys, I have taken this as far as I can on my own. Hope to get some assistance if possible from you all.

Here is my latest log and startup list.

I suppose it would also helped if I listed current programs I have used to help with removal.

Avast!- did a run-time boot which pulled up SkyNet and Alureon
Malwarebytes- removed some miscellaneous trojans and malware but not Alureon or SkyNet
TrendMicro HouseCall- Pulled up nothing
AVG 8.0- Also a clean scan


After all this, I tried to update Windows and it failed to install: KB973354,KB973869,KB960859, and KB890830. All of which are security updates and Malicious Software Removal Tool. I can only assume the virus/viruses are blocking these to assure removal of them is failed.

Merged posts. ~ OB

Attached Files


Edited by Orange Blossom, 17 August 2009 - 10:23 PM.


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#2 Buckeye_Sam

Buckeye_Sam

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Posted 18 August 2009 - 01:11 PM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.



Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Kinjo1977

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Posted 18 August 2009 - 06:39 PM

As instructed here is my log after running combofix:

ComboFix 09-08-10.06 - owner 08/18/2009 18:23.1.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.390 [GMT -5:00]
Running from: c:\documents and settings\owner\Desktop\ComboFix.exe
AV: avast! antivirus 4.8.1335 [VPS 090817-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Autorun.inf
c:\documents and settings\owner\Local Settings\Temporary Internet Files\fbk.sts
c:\windows\kb913800.exe
c:\windows\system32\lowsec
c:\windows\system32\lowsec\local.ds
c:\windows\system32\lowsec\user.ds
c:\windows\system32\SKYNETiolybxrd.dat
c:\windows\system32\SKYNETixrbfatn.dat
c:\windows\wiaserviv.log

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_SKYNETXYMEXUFR
-------\Service_SKYNETxymexufr


((((((((((((((((((((((((( Files Created from 2009-07-18 to 2009-08-18 )))))))))))))))))))))))))))))))
.

2009-08-17 21:03 . 2009-08-03 18:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-17 21:03 . 2009-08-17 21:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-08-17 21:03 . 2009-08-03 18:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-17 20:31 . 2009-08-17 20:31 -------- d-----w- c:\program files\VS Revo Group
2009-08-17 19:50 . 2009-02-05 20:06 23152 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2009-08-17 19:50 . 2009-02-05 20:06 51376 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2009-08-17 19:50 . 2009-02-05 20:05 26944 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2009-08-17 19:50 . 2009-02-05 20:04 97480 ----a-w- c:\windows\system32\AvastSS.scr
2009-08-17 19:50 . 2009-02-05 20:08 93296 ----a-w- c:\windows\system32\drivers\aswmon.sys
2009-08-17 19:50 . 2009-02-05 20:08 94032 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2009-08-17 19:50 . 2009-02-05 20:07 114768 ----a-w- c:\windows\system32\drivers\aswSP.sys
2009-08-17 19:50 . 2009-02-05 20:07 20560 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2009-08-17 19:50 . 2009-02-05 20:11 1256296 ----a-w- c:\windows\system32\aswBoot.exe
2009-08-17 19:50 . 2009-08-17 19:50 -------- d-----w- c:\program files\Alwil Software
2009-08-17 19:45 . 2009-08-17 19:45 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE
2009-08-05 09:01 . 2009-08-05 09:01 204800 -c----w- c:\windows\system32\dllcache\mswebdvd.dll
2009-08-03 23:20 . 2009-08-03 23:20 -------- d-----w- c:\documents and settings\Administrator\Application Data\Yahoo!
2009-08-03 22:36 . 2009-08-03 22:36 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Mozilla
2009-08-03 21:14 . 2009-08-03 21:14 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache
2009-08-02 16:31 . 2009-08-17 19:36 -------- d-----w- c:\documents and settings\All Users\Application Data\13367344
2009-07-29 12:10 . 2009-07-03 17:09 594432 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2009-07-29 12:10 . 2009-07-03 17:09 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-17 20:35 . 2009-01-09 21:22 -------- d-----w- c:\program files\Eusing Free Registry Cleaner
2009-08-17 20:33 . 2008-03-23 19:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-08-17 19:47 . 2008-03-11 19:55 -------- d-----w- c:\program files\Common Files\Real
2009-08-17 19:40 . 2009-08-17 19:40 0 ----a-w- c:\windows\system32\drivers\SETA0.tmp
2009-08-05 09:01 . 2004-08-10 11:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-03 23:19 . 2008-03-12 03:27 -------- d-----w- c:\documents and settings\All Users\Application Data\Napster
2009-08-03 21:27 . 2008-02-18 17:15 -------- d-----w- c:\program files\Google
2009-08-02 01:57 . 2008-02-26 14:38 41020 ----a-w- c:\docume~1\owner\APPLIC~1\wklnhst.dat
2009-07-20 04:50 . 2008-07-24 19:45 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2009-07-19 03:52 . 2009-05-28 05:02 -------- d-----w- c:\program files\Any Video Converter
2009-07-19 03:52 . 2009-05-28 05:02 -------- d-----w- c:\docume~1\owner\APPLIC~1\Any Video Converter
2009-07-17 19:01 . 2004-08-10 11:00 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-14 04:43 . 2004-08-10 11:00 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-07-03 17:09 . 2006-03-04 03:33 915456 ----a-w- c:\windows\system32\wininet.dll
2009-06-25 08:25 . 2004-08-10 11:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2009-06-25 08:25 . 2004-08-10 11:00 56832 ----a-w- c:\windows\system32\secur32.dll
2009-06-25 08:25 . 2004-08-10 11:00 54272 ----a-w- c:\windows\system32\wdigest.dll
2009-06-25 08:25 . 2004-08-10 11:00 301568 ----a-w- c:\windows\system32\kerberos.dll
2009-06-25 08:25 . 2004-08-10 11:00 147456 ----a-w- c:\windows\system32\schannel.dll
2009-06-25 08:25 . 2004-08-10 11:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-06-24 11:18 . 2004-08-10 11:00 92928 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2009-06-16 14:36 . 2004-08-10 11:00 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 2004-08-10 11:00 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-12 12:31 . 2004-08-10 11:00 80896 ----a-w- c:\windows\system32\tlntsess.exe
2009-06-12 12:31 . 2004-08-10 11:00 76288 ----a-w- c:\windows\system32\telnet.exe
2009-06-10 14:19 . 2008-01-07 22:17 2066432 ----a-w- c:\windows\system32\mstscax.dll
2009-06-10 14:13 . 2004-08-10 11:00 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-06-10 06:14 . 2004-08-10 11:00 132096 ----a-w- c:\windows\system32\wkssvc.dll
2009-06-03 19:09 . 2004-08-10 11:00 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-22 00:15 . 2008-02-18 16:18 56688 -c--a-w- c:\documents and settings\owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-21 23:57 . 2009-05-21 23:38 157204 ----a-w- c:\windows\hphins26.dat
2008-03-25 01:00 . 2008-03-25 00:59 753664 -csha-w- c:\program files\ehthumbs.db
2008-03-25 00:59 . 2008-03-25 00:59 753152 -csha-w- c:\program files\Common Files\ehthumbs.db
2008-03-12 14:39 . 2008-03-12 14:39 251 -c--a-w- c:\program files\wt3d.ini
2008-03-11 19:21 . 2008-03-11 19:21 76 -c--a-w- c:\program files\CHARLIE DANIELS TRILOGY
2008-03-11 17:41 . 2008-03-11 17:41 699920 ----a-w- c:\program files\cjHToolBarEN.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-06-01 94208]
"Nero PhotoShow Media Manager"="c:\progra~1\Nero\NEROPH~1\data\xtras\mssysmgr.exe" [2006-05-10 249856]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"lxdmmon.exe"="c:\program files\Lexmark 5000 Series\lxdmmon.exe" [2007-07-06 455344]
"lxdmamon"="c:\program files\Lexmark 5000 Series\lxdmamon.exe" [2007-06-01 20480]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-10-15 49152]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
"ReminderApp"="c:\program files\Nova Development\Greeting Card Factory Photo Card Maker\ReminderApp.exe" [2006-11-02 156160]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-02-05 81000]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-10-14 214360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Lexmark 5000 Series\\lxdmmon.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdmpswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdmtime.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdmjswx.exe"=
"c:\\Program Files\\Abbyy FineReader 6.0 Sprint\\scan\\scanman6.exe"=
"c:\\WINDOWS\\system32\\lxdmcoms.exe"=
"c:\\Program Files\\Lexmark 5000 Series\\lxdmamon.exe"=
"c:\\Program Files\\Lexmark 5000 Series\\FRun.exe"=
"c:\\Program Files\\Lexmark 5000 Series\\LXDMFax.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdmwbgw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Rhapsody\\rhapsody.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"1723:TCP"= 1723:TCP:@xpsp2res.dll,-22015
"1701:UDP"= 1701:UDP:@xpsp2res.dll,-22016
"500:UDP"= 500:UDP:@xpsp2res.dll,-22017

R0 xfilt;VIA SATA IDE Hot-plug Driver;c:\windows\system32\drivers\xfilt.sys [1/8/2008 10:09 AM 17920]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [8/17/2009 2:50 PM 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [8/17/2009 2:50 PM 20560]
R3 S3GIGP;S3GIGP;c:\windows\system32\drivers\S3gIGPm.sys [1/8/2008 11:28 AM 634880]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys --> c:\windows\system32\Drivers\avgldx86.sys [?]
S1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\Drivers\avgtdix.sys --> c:\windows\system32\Drivers\avgtdix.sys [?]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys --> d:\NTGLM7X.sys [?]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,LaunchINFSectionEx c:\program files\Internet Explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
Contents of the 'Scheduled Tasks' folder

2009-08-18 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 16:20]

2009-08-18 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-02-18 20:35]
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uSearchMigratedDefaultURL = 687474703a2f2f7777772e676f6f676c652e636f6d2f
mSearchMigratedDefaultURL = 687474703a2f2f7777772e676f6f676c652e636f6d2f
mSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
Trusted Zone: plaxo.com\www
FF - ProfilePath - c:\docume~1\owner\APPLIC~1\Mozilla\Firefox\Profiles\arkl41vx.default\
FF - plugin: c:\program files\Google\Google Updater\2.4.1636.7222\npCIDetect13.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-18 18:30
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3968)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\mshtml.dll
c:\windows\system32\msls31.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Alwil Software\Avast4\aswUpdSv.exe
c:\program files\Alwil Software\Avast4\ashServ.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\ehome\ehrecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\windows\system32\spool\drivers\w32x86\3\lxdmserv.exe
c:\windows\system32\lxdmcoms.exe
c:\program files\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\windows\ehome\mcrdsvc.exe
c:\program files\Alwil Software\Avast4\ashMaiSv.exe
c:\program files\Alwil Software\Avast4\ashWebSv.exe
c:\windows\system32\dllhost.exe
c:\windows\system32\wscntfy.exe
c:\windows\ehome\ehmsas.exe
.
**************************************************************************
.
Completion time: 2009-08-18 18:35 - machine was rebooted
ComboFix-quarantined-files.txt 2009-08-18 23:35

Pre-Run: 130,768,506,880 bytes free
Post-Run: 131,106,373,632 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect /usepmtimer

227 --- E O F --- 2009-08-18 17:32

Attached Files


Edited by Buckeye_Sam, 19 August 2009 - 10:59 AM.


#4 Buckeye_Sam

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Posted 19 August 2009 - 11:01 AM

Please update Malwarebytes and run a full scan.
  • Open Malwarebytes and select the Update tab.
  • Click on the Check for Updates button and allow the program to download the latest updates.
  • Once you have the latest updates, select the Scanner tab.
  • Select "Perform full scan" and click the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Check to see if you can updated Windows now.
Let me know how your computer is behaving.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#5 Kinjo1977

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Posted 19 August 2009 - 08:42 PM

I ran MB as instructed, it removed Rogue.Multiple from an infected file. The log is below:


I also ran an Avast boot-time scan and unfortunately Win32:Alureon-BV came up yet again. I deleted it and the next scan was clean.

Attached Files


Edited by Kinjo1977, 19 August 2009 - 09:30 PM.


#6 Buckeye_Sam

Buckeye_Sam

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Posted 20 August 2009 - 09:12 AM

It's not uncommon for infected files to be detected and dealt with easily once they have been quarantined by Combofix. I'm guessing that was the case with Avast.

How is your computer behaving now? Any issues or problems?
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#7 Kinjo1977

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Posted 20 August 2009 - 02:59 PM

Unfortunately I am still unable to download a specific security update KB973869. I do not know why. However the computer is running very smoothly. So I commend you for all your efforts and thank you very much. :thumbup2:



Update: Did some searching of Microsoft Support and after 3 attempts I was able to install the update with the assistance of a rename.bat file suggested by Microsoft. So thanks again for all you help!

Edited by Kinjo1977, 20 August 2009 - 03:20 PM.


#8 Buckeye_Sam

Buckeye_Sam

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Posted 21 August 2009 - 11:16 AM

Great! :)

Here are some final steps and recommendations for you.


We need to remove Combofix now that we're done with it.
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

  • Posted Image



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Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:thumbup2: :)
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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