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Total Security 2009 UGH!!


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9 replies to this topic

#1 J-SiN

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Posted 17 August 2009 - 05:01 PM

ok my brother called me up said he was having trouble with his computer

i get there and discovered total security 2009

right away i could tell it was a fake virus scan

couldnt get anything to happen so I went home and got online found this site

and followed these instrucitons to a "T"

http://www.bleepingcomputer.com/virus-remo...tal-secure-2009



now there are some problems

one u cant get online using his computer at all

not with firefox not with IE nothing

soon as u click it it says cant launch KJKGKJGKB.exe file infected

so I put the MBAM file on a jumpdrive

u have about 10 secs before total sec loads when u start the comp after a few tries i managed to get the file from jumpdrive to desktop before it got goin

but there is not enough time to install the application
it INTERCEPTS as it says

computer will not start in safe mode

im out of options here

not sure what to do about this thing

any ideas?

and half the time it starts scanning and u cant do anything or click anywhere because it shows an hourglass and if u stop the scan then the comp freezes


HELP!

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#2 neomage

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Posted 17 August 2009 - 05:20 PM

Hello, J-SiN.
Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.





What happens when you try to boot into safe mode? Have you tried SmitFraudFix?

Regards,
neomage

Edited by neomage, 17 August 2009 - 05:29 PM.


#3 J-SiN

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Posted 18 August 2009 - 12:25 PM

seems there are other posts with the same exact issue and the fix doesnt work

is there not a solution thus far?


anyone succesfully got rid of this thing?

#4 harrythook

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Posted 18 August 2009 - 12:30 PM

Yes, people have gotten rid of this, but the malware has evolved a bit.
What happens when you try to boot to safe mode?

Veni Vidi Vici
THE FIGHT AGAINST MALWARE

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#5 J-SiN

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Posted 18 August 2009 - 02:26 PM

it says something about cant boot in safe mode because of potential damage

this thing is tough!

#6 harrythook

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Posted 18 August 2009 - 02:31 PM

When you attempt to start in safe mode, do you see the screen where you can select safe mode, safe mode with networking, ect?

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THE FIGHT AGAINST MALWARE

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#7 J-SiN

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Posted 18 August 2009 - 08:13 PM

yes i do have that screen then i select safe mode and it says cant start in safe mode

#8 harrythook

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Posted 19 August 2009 - 04:53 AM

You can try "boot to last known good configuration" in the safe boot menu

We Need to Repair Safe Mode
  • Please download Safe Boot Key Repair and save it to your desktop.
  • Open Posted Image on your desktop.
  • Copy and paste the resultant log here in your next reply.
Next, you will need your system OD disk for this:
Go to Start, then to Run, and type in "SFC.EXE /SCANNOW" (without the quotes - and with a space between the SFC.EXE and the /SCANNOW).
If it asks for your system CD, insert it into the drive.
More instructions can be found HERE

If none of the above work, we will transfer you to the Malware removal section. I am working on this at a disadvantage, as I have no logs and no idea what actually happened when you tried to fix the original problem.

Veni Vidi Vici
THE FIGHT AGAINST MALWARE

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#9 J-SiN

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Posted 19 August 2009 - 07:08 PM

wow finally got this sucker off

had to remove the hard drive and boot it up

a friend came over and brought a harddrive case or something and did a scan from the laptop and physically had to go in and get the stuff

its all good now

this sucker is a beast!

#10 harrythook

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Posted 22 August 2009 - 04:44 AM

Glad to hear you got it.
I will leave this thread open for a couple of days just to make sure everything is OK.

Veni Vidi Vici
THE FIGHT AGAINST MALWARE

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