Posted 17 July 2005 - 07:52 PM
It sounds like you did the standard troubleshooting. If this is occurring with more than one cartridge, and the cartridges are fairly in date, it sounds like you have a main board logic problem. I would check the connections on the "docking area" where the print cartridges lie. See if anything is blocked, or bent. Also look at the mylar ribbon cable that goes to the carriage assembly and see if it has a tear.
I hope this helps...
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