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Inability access to access taskbar and start menu


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#1 jorge8907

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Posted 17 August 2009 - 01:56 PM

Hello.

I have an old Windows XP computer with SP1 on it. For about a month now, my computer's startup has been very slow, taking about 5-6 minutes just to start up and about 1-2 more after I enter my password on the password screen. Sometimes the windows on my computer took a while to load. But once they loaded everything seemed fine.

But yesterday, while my sister was using the computer, she said it would take a very long time for a page to be loaded while using the internet. I looked on the bottom right of the screen and noticed on the taskbar an icon that said "your computer might be infected". I immediately knew it was one of those rogue programs that installed themselves and would try to infect my computer. So I updated my malware programs and restarted the computer in safe mode.

I ran both SuperAntiSpyware and Malawarebytes. SuperAntiSpyware found about 40 or so infected items, while Malware found just 1. I ran AVG antivirus, but it resulted with nothing. Also, I have a problem with AVG- since my computer is SP1, updates for AVG stopped going out a long time, so unfortunately my database is old :thumbsup:.

After the programs scanned my computer and quarantined the malicious items, the start up time decreased by a lot. But once i logged into my computer, i ran into to some big problems. Whenever I try to use the taskbar at the bottom of my screen, the mouse icon quickly changes into the hourglass "busy" icon. I can't access the Start Menu using the mouse, nor will hitting the start menu key on my keyboard work. 10 or 20 minutes will pass, and the mouse icon is still the hourglass. Plus, my computer will not connect to the internet anymore. It probably deleted the connection I have. Currently I am using my father's computer to write to you. I was looking around at the program files on my computer and noticed a folder named "idotoy". I know that was not there before. Should I be worrying about it?

What can I do? Thank you.

PS. Are there any other virus programs that I can install that still may be updating on Windows XP SP1. Many people have recommended that I update to SP2, but I want to get a new desktop anyways.

Edited by jorge8907, 17 August 2009 - 01:59 PM.


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#2 neomage

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Posted 17 August 2009 - 02:40 PM

Hello and welcome to Bleeping Computer.

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Please post your MBAM and Superantispyware scan log.

#3 jorge8907

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Posted 18 August 2009 - 03:36 PM

Hello neomage, and thank you for responding.

Here are the MBAM and SuperAntispyware logs you requested.


Malwarebytes' Anti-Malware 1.40
Database version: 2636
Windows 5.1.2600 Service Pack 1

8/16/2009 10:22:21 PM
mbam-log-2009-08-16 (22-22-21).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 196816
Time elapsed: 1 hour(s), 31 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\syssvc.exe (Trojan.Dropper) -> Quarantined and deleted successfully.



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/16/2009 at 06:52 PM

Application Version : 4.26.1000

Core Rules Database Version : 4019
Trace Rules Database Version: 1959

Scan type : Complete Scan
Total Scan Time : 02:27:48

Memory items scanned : 201
Memory threats detected : 1
Registry items scanned : 5401
Registry threats detected : 44
File items scanned : 76769
File threats detected : 2

Trojan.Agent/Gen-ProxyRedirect[SearchItPro]
C:\WINDOWS\SYSTEM32\LSP.DLL
C:\WINDOWS\SYSTEM32\LSP.DLL

Trojan.Vundo-Variant/NextGen
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F03C6151-5D0E-4675-9E4B-01910A278C1F}
HKCR\CLSID\{F03C6151-5D0E-4675-9E4B-01910A278C1F}
HKCR\CLSID\{F03C6151-5D0E-4675-9E4B-01910A278C1F}
HKCR\CLSID\{F03C6151-5D0E-4675-9E4B-01910A278C1F}\InProcServer32
HKCR\CLSID\{F03C6151-5D0E-4675-9E4B-01910A278C1F}\InProcServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\IEHELPER.DLL

Adware.SysGuard/FakeAlert
HKLM\Software\Microsoft\Windows\CurrentVersion\Run#system tool [ C:\Program Files\idotoy\olpusysguard.exe ]
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\Software\Microsoft\Windows\CurrentVersion\Run#system tool [ C:\Program Files\idotoy\olpusysguard.exe ]

Rogue.Agent/Gen
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#aazalirt
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#skaaanret
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#jungertab
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#zibaglertz
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#iddqdops
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#ronitfst
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#tobmygers
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#jikglond
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#tobykke
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#klopnidret
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#jiklagka
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#salrtybek
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#seeukluba
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#jrjakdsd
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#krkdkdkee
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#dkewiizkjdks
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#dkekkrkska
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#rkaskssd
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#kuruhccdsdd
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#krujmmwlrra
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#kkwknrbsggeg
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#ktknamwerr
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#iqmcnoeqz
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#ienotas
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#krkmahejdk
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#otpeppggq
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#krtawefg
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#oranerkka
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#kitiiwhaas
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#otowjdseww
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#otnnbektre
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#oropbbsee
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#irprokwks
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#ooorjaas
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#id
HKU\S-1-5-21-2430854337-3498511485-1881300864-1003\SOFTWARE\AVSCAN#ready

#4 neomage

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Posted 18 August 2009 - 03:41 PM

Hello,
Please update you MBAM and Superantispyware database and run a complete scan again.

#5 jorge8907

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Posted 18 August 2009 - 04:05 PM

Hello, and thanks again for responding. Since my computer isn't hooked up to the internet, I can't download anything from there.

What websites do I have to go to receive the updates for those programs? I'll just place them on my flash drive.

Thanks.

#6 neomage

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Posted 18 August 2009 - 04:11 PM

Hello,
Here are the links for the manual update.

MBAM: http://www.malwarebytes.org/mbam/database/mbam-rules.exe

SAS: http://www.superantispyware.com/downloads/SASDEFINITIONS.EXE

#7 jorge8907

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Posted 18 August 2009 - 04:31 PM

Thank you. I have downloaded the manual updates and will be installing them immediately. I will post the logs ASAP.

#8 jorge8907

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Posted 19 August 2009 - 04:26 PM

Hello. Below are the updated logs that you requested. When I went to the websites you asked me to go to, I think that SuperAntiSpyware update was a day old. Is it of any significance?

Also, I'd like to ask- whatever was on my computer disabled my internet connection. I've been trying to reestablish it usiing the program my internet provider gave me. But it won't reestablish the connection. Is that the fault of whatever was on the computer? The program keeps telling me to call my phone company and ask them what I should do.


Well, here are the logs:

Malwarebytes' Anti-Malware 1.40
Database version: 2636
Windows 5.1.2600 Service Pack 1

8/18/2009 8:19:11 PM
mbam-log-2009-08-18 (20-19-11).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 196275
Time elapsed: 1 hour(s), 32 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/18/2009 at 06:24 PM

Application Version : 4.26.1000

Core Rules Database Version : 4060
Trace Rules Database Version: 2000

Scan type : Complete Scan
Total Scan Time : 02:26:10

Memory items scanned : 191
Memory threats detected : 0
Registry items scanned : 5397
Registry threats detected : 0
File items scanned : 76263
File threats detected : 0

Edited by jorge8907, 19 August 2009 - 04:27 PM.


#9 neomage

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Posted 19 August 2009 - 04:36 PM

Hello jorge8907,
Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.

Your databases are still old. Run the scans below. It will help tell us whether its malware or your ISP's problem. Are you using dial-up to connect to internet?

:flowers: We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
:thumbsup: Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
In your next reply, please include the following:
  • RootRepeal.txt
  • Dr.Web Scan log

Regards,
neomage

Edited by neomage, 19 August 2009 - 04:38 PM.


#10 jorge8907

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Posted 19 August 2009 - 04:58 PM

No, I have DSL connectivity.

And I report to you with the logs as soon as possible.

Thanks.

#11 neomage

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Posted 20 August 2009 - 02:58 PM

No problem. The scan shouldn't take more then half a day max.

#12 jorge8907

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Posted 20 August 2009 - 05:00 PM

Hello again, neomage.

I wanted to say that I had problems with the RootRepeal program. I downloaded it to my flash drive. Then I dragged it on to my computer's desktop as you said. When I tried opening it, the program showed a box that said it was initializing, but it would never open. My computer would freeze. I thought maybe it was just my computer, but after 30 minutes after clicking on the rootrepeal icon, it still showed me the initialization box. I tried to do this in safe mode as well, but the same result occurred.


I wasn't sure if I should've run the Dr.Web program with this hindrance, but I did so anyways. The scan took about 6 hours :thumbsup:.

Should I post that log?

What can I do about the rootrepeal program?

Thanks.

#13 neomage

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Posted 20 August 2009 - 05:04 PM

Post your dr. web scan log. Leave rootrepeal for now.

Edited by neomage, 20 August 2009 - 05:06 PM.


#14 jorge8907

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Posted 20 August 2009 - 05:10 PM

Ok. Here is the Dr. Web log you requested.

00205171.FIL;C:\$VAULT$.AVG;Trojan.DownLoad.30091;Deleted.;
01892640.FIL;C:\$VAULT$.AVG;Trojan.DownLoad.24425;Deleted.;
02034765.FIL;C:\$VAULT$.AVG;Trojan.Click.25308;Deleted.;
04977093.FIL;C:\$VAULT$.AVG;Trojan.DownLoad.24425;Deleted.;
05117484.FIL;C:\$VAULT$.AVG;Trojan.DownLoad.12592;Deleted.;
06714343.FIL;C:\$VAULT$.AVG;Trojan.Packed.448;Deleted.;
06718593.FIL;C:\$VAULT$.AVG;Trojan.Packed.448;Deleted.;
06719046.FIL;C:\$VAULT$.AVG;Trojan.Click.25308;Deleted.;
06724046.FIL;C:\$VAULT$.AVG;Trojan.Packed.448;Deleted.;
06724328.FIL;C:\$VAULT$.AVG;Trojan.Click.25308;Deleted.;
06730515.FIL;C:\$VAULT$.AVG;Trojan.DownLoad.29297;Deleted.;
18594015.FIL;C:\$VAULT$.AVG;Trojan.DownLoad.12592;Deleted.;
31982801.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.42598;Deleted.;
31983270.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.42598;Deleted.;
31983567.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.929;Deleted.;
53257515.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1588;Deleted.;
53257828.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1588;Deleted.;
53257937.FIL;C:\$VAULT$.AVG;Dialer.Tibs;Deleted.;
53257984.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1878;Deleted.;
53258078.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1760;Deleted.;
53258125.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1760;Deleted.;
53258203.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.672;Deleted.;
53258250.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1389;Deleted.;
53258296.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1760;Deleted.;
53258343.FIL;C:\$VAULT$.AVG;Adware.EliteBar;Incurable.Moved.;
53258390.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1760;Deleted.;
53258421.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1389;Deleted.;
53258468.FIL;C:\$VAULT$.AVG;Trojan.StartPage.423;Deleted.;
53258500.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1760;Deleted.;
53258546.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1760;Deleted.;
53258578.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1389;Deleted.;
53258609.FIL;C:\$VAULT$.AVG;Dialer.Tibs;Deleted.;
53258656.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1389;Deleted.;
53258687.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1435;Deleted.;
53258796.FIL;C:\$VAULT$.AVG;Trojan.Feat.2;Deleted.;
53258859.FIL;C:\$VAULT$.AVG;Dialer.Midl;Deleted.;
53258906.FIL;C:\$VAULT$.AVG;BackDoor.Netag;Deleted.;
53258937.FIL;C:\$VAULT$.AVG;Trojan.StartPage.563;Deleted.;
53258984.FIL;C:\$VAULT$.AVG;Trojan.StartPage.563;Deleted.;
53259031.FIL;C:\$VAULT$.AVG;Trojan.Click.1521;Deleted.;
53259078.FIL;C:\$VAULT$.AVG;Trojan.StartPage.430;Deleted.;
53259125.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1334;Deleted.;
53259250.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1435;Deleted.;
53259437.FIL;C:\$VAULT$.AVG;BackDoor.Haxdoor.529;Deleted.;
53259671.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1299;Deleted.;
53259734.FIL;C:\$VAULT$.AVG;BackDoor.Haxdoor.529;Deleted.;
53259859.FIL;C:\$VAULT$.AVG;Trojan.StartPage.563;Deleted.;
53260000.FIL;C:\$VAULT$.AVG;BackDoor.Haxdoor;Deleted.;
53260046.FIL;C:\$VAULT$.AVG;Trojan.Feat.2;Deleted.;
53260093.FIL;C:\$VAULT$.AVG;Win32.HLLW.Agobot;Deleted.;
53260125.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.2314;Deleted.;
53260171.FIL;C:\$VAULT$.AVG;Trojan.StartPage.372;Deleted.;
53260218.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
53260265.FIL;C:\$VAULT$.AVG;BackDoor.Netag;Deleted.;
53260328.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
53260421.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.9742;Deleted.;
53260484.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.9742;Deleted.;
53260562.FIL;C:\$VAULT$.AVG;Trojan.Click.26935;Deleted.;
53260609.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot;Deleted.;
53260656.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
53260906.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1349;Deleted.;
53260953.FIL;C:\$VAULT$.AVG;BackDoor.Haxdoor;Deleted.;
53260984.FIL;C:\$VAULT$.AVG;Win32.IRC.Bot.based;Deleted.;
53261046.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
53261109.FIL;C:\$VAULT$.AVG;Trojan.Isbar.124;Deleted.;
53261156.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.929;Deleted.;
53261203.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.42598;Deleted.;
53261250.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.42598;Deleted.;
53261296.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.929;Deleted.;
56655534.FIL;C:\$VAULT$.AVG;Trojan.Hidn;Deleted.;
56655596.FIL;C:\$VAULT$.AVG;Trojan.Isbar.124;Deleted.;
56655628.FIL;C:\$VAULT$.AVG;Trojan.MulDrop.2207;Deleted.;
56655643.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.929;Deleted.;
72383032.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1760;Deleted.;
72384813.FIL;C:\$VAULT$.AVG;Adware.EliteBar;Incurable.Moved.;
72385235.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1760;Deleted.;
72385391.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1389;Deleted.;
72385704.FIL;C:\$VAULT$.AVG;Trojan.StartPage.423;Deleted.;
72385860.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1760;Deleted.;
72385938.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1760;Deleted.;
72386079.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.2314;Deleted.;
72386266.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1389;Deleted.;
72386532.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.42598;Deleted.;
72386860.FIL;C:\$VAULT$.AVG;Trojan.Isbar.131;Deleted.;
72387001.FIL;C:\$VAULT$.AVG;Trojan.Isbar.147;Deleted.;
72387172.FIL;C:\$VAULT$.AVG;Dialer.Tibs;Deleted.;
72387735.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1389;Deleted.;
72387922.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1435;Deleted.;
72388094.FIL;C:\$VAULT$.AVG;Trojan.Feat.2;Deleted.;
72388438.FIL;C:\$VAULT$.AVG;Dialer.Midl;Deleted.;
72388657.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1299;Deleted.;
72388985.FIL;C:\$VAULT$.AVG;Trojan.Hidn;Deleted.;
72389141.FIL;C:\$VAULT$.AVG;BackDoor.Netag;Deleted.;
72389391.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1435;Deleted.;
72389547.FIL;C:\$VAULT$.AVG;BackDoor.Netag;Deleted.;
72389579.FIL;C:\$VAULT$.AVG;Trojan.Click.342;Deleted.;
72389719.FIL;C:\$VAULT$.AVG;Trojan.StartPage.563;Deleted.;
72390016.FIL;C:\$VAULT$.AVG;Trojan.StartPage.563;Deleted.;
72390641.FIL;C:\$VAULT$.AVG;Trojan.StartPage.563;Deleted.;
72390922.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1442;Deleted.;
72391204.FIL;C:\$VAULT$.AVG;Trojan.Isbar.173;Deleted.;
72391344.FIL;C:\$VAULT$.AVG;Trojan.Click.1521;Deleted.;
72392297.FIL;C:\$VAULT$.AVG;Trojan.StartPage.430;Deleted.;
72392532.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1334;Deleted.;
72392688.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1435;Deleted.;
72393282.FIL;C:\$VAULT$.AVG;BackDoor.Haxdoor.529;Deleted.;
72393516.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1299;Deleted.;
72393688.FIL;C:\$VAULT$.AVG;BackDoor.Haxdoor.529;Deleted.;
72393922.FIL;C:\$VAULT$.AVG;Trojan.StartPage.563;Deleted.;
72394782.FIL;C:\$VAULT$.AVG;BackDoor.Haxdoor;Deleted.;
72394985.FIL;C:\$VAULT$.AVG;Trojan.Feat.2;Deleted.;
72395204.FIL;C:\$VAULT$.AVG;Win32.HLLW.Agobot;Deleted.;
72395626.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.2314;Deleted.;
72395938.FIL;C:\$VAULT$.AVG;Trojan.StartPage.372;Deleted.;
72396126.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72396579.FIL;C:\$VAULT$.AVG;BackDoor.Netag;Deleted.;
72397079.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72397469.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.9742;Deleted.;
72397860.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.9742;Deleted.;
72398141.FIL;C:\$VAULT$.AVG;Trojan.Click.26935;Deleted.;
72398344.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot;Deleted.;
72398985.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72399469.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot;Deleted.;
72400407.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1349;Deleted.;
72400891.FIL;C:\$VAULT$.AVG;BackDoor.Haxdoor;Deleted.;
72401016.FIL;C:\$VAULT$.AVG;Win32.IRC.Bot.based;Deleted.;
72401829.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72402079.FIL;C:\$VAULT$.AVG;Trojan.Isbar.159;Deleted.;
72402126.FIL;C:\$VAULT$.AVG;Trojan.DownLoader.1760;Deleted.;
72402188.FIL;C:\$VAULT$.AVG;Adware.EliteBar;Incurable.Moved.;
72402219.FIL;C:\$VAULT$.AVG;Trojan.Isbar.147;Deleted.;
72402313.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72402344.FIL;C:\$VAULT$.AVG;Trojan.Isbar.141;Deleted.;
72402438.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72402485.FIL;C:\$VAULT$.AVG;Trojan.Isbar.141;Deleted.;
72402516.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72402610.FIL;C:\$VAULT$.AVG;Trojan.Isbar.141;Deleted.;
72402641.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72402766.FIL;C:\$VAULT$.AVG;Trojan.Isbar.141;Deleted.;
72402829.FIL;C:\$VAULT$.AVG;Trojan.Isbar.141;Deleted.;
72402907.FIL;C:\$VAULT$.AVG;Trojan.Isbar.141;Deleted.;
72402969.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72403047.FIL;C:\$VAULT$.AVG;Trojan.Isbar.141;Deleted.;
72403297.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72403454.FIL;C:\$VAULT$.AVG;Trojan.Isbar.141;Deleted.;
72403485.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72403532.FIL;C:\$VAULT$.AVG;Trojan.Isbar.141;Deleted.;
72403563.FIL;C:\$VAULT$.AVG;Win32.HLLW.MyBot.based;Deleted.;
72403610.FIL;C:\$VAULT$.AVG;Trojan.Isbar.141;Deleted.;
85784113.FIL;C:\$VAULT$.AVG;Tool.DnsClean;Incurable.Moved.;
93212206.FIL;C:\$VAULT$.AVG;Adware.Adtomi;Incurable.Moved.;
93212753.FIL;C:\$VAULT$.AVG;Tool.DnsClean;Incurable.Moved.;
ysb.dll;C:\Documents and Settings\Owner\Local Settings\Temp;Adware.YsBar;Incurable.Moved.;
tst[1].chm\tst.htm;C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\YH0JKL45\tst[1].chm;Exploit.WMPlayer;;
tst[1].chm;C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\YH0JKL45;Container contains infected objects;Moved.;
~TME.tmp;C:\Documents and Settings\Owner.YOUR-RVLNHR6V8D.005\Local Settings\Temp;Trojan.PWS.Multi.35;Deleted.;
KillWind.exe;C:\hp\bin;Tool.ProcessKill;Incurable.Moved.;
Terminator.exe;C:\hp\bin;Trojan.KillApp.30208;Deleted.;
EN_CA-ie.reg;C:\hp\region;Trojan.StartPage.1505;Deleted.;
c1tcqf.sys;C:\WINDOWS;Trojan.DownLoader.1210;Deleted.;
webdlg32.dll;C:\WINDOWS;Adware.Sbsoft;Incurable.Moved.;
b1b9g.exe;C:\WINDOWS\system32;Trojan.DownLoader.1210;Deleted.;
c1tcqf.sys;C:\WINDOWS\system32;Trojan.DownLoader.1210;Deleted.;
dsmanager.dll;C:\WINDOWS\system32;Adware.SearchAid;Incurable.Moved.;
ms0b920b.dll;C:\WINDOWS\system32;Trojan.Click.192;Deleted.;
srpcsrv32.dll;C:\WINDOWS\system32;Trojan.DownLoader.33982;Deleted.;
proquota.exe;C:\WINDOWS\system32\wbem;Trojan.PWS.Multi.35;Deleted.;

#15 neomage

neomage

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  • Gender:Male
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  • Local time:10:26 PM

Posted 20 August 2009 - 05:20 PM

Hello, jorge8907 :thumbsup:

Does your AVG detect anything? Its working properly or its disabled by malware? Follow:

:flowers: Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
In your next reply, please include the following:
  • SUPERAntiSpyware Scan Log

Regards,
neomage




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