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Lost my start page and then some


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#1 CoachAlan

CoachAlan

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Posted 17 July 2005 - 05:47 PM

I have run SpyBod, AdAware, CWShredder, and Microsoft Antispyware. Still my start page is getting hijacked. Some of the associated problems have disappeared. For example, the about:blank page (to where I'm getting hijacked) no longer has a search box and links on it. But no matter how many times I change my start page back to gmail, if I give it a little time it goes back to about:blank. I've even tried locking it using SpyBot.

If there's any more information I can give you, let me know. Thanks for the assistance!


Logfile of HijackThis v1.99.1
Scan saved at 3:45:30 PM, on 7/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\WINDOWS\mHotkey.exe
C:\Program Files\blcorp\UWCSuite\WinMem\WinMem.exe
C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\McAfee.com\Agent\MCAGENT.EXE
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Restart WSC Setting] C:\PROGRA~1\blcorp\UWCSuite\WSC\wscrestp.exe
O4 - HKLM\..\Run: [VirusScanMSC] "C:\Program Files\McAfee\McAfee VirusScan\VSStat.exe" /EMBEDDING
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE -r
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\MCAGENT.EXE
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [ClrSchLoader] C:\Program Files\ClearSearch\Loader.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [{2CF0B992-5EEB-4143-99C0-5297EF71F444}] rundll32.exe C:\WINDOWS\System32\stlbdist.DLL,DllRunMain
O4 - HKLM\..\Run: [RunWindowsUpdate] C:\WINDOWS\uptodate.exe
O4 - HKLM\..\Run: [SBHC] C:\Program Files\SuperBar\sbhc.exe
O4 - HKLM\..\Run: [Syscpy] C:\WINDOWS\System32\syscpy.exe
O4 - HKLM\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKLM\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKLM\..\Run: [Aool] C:\Documents and Settings\Alan Gegax II\Application Data\oahs.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [RUNREG] C:\Program Files\GeacInterealty\RunReg.exe /S
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ist service uninstall] C:\WINDOWS\mstasks2.exe /u
O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
O4 - HKLM\..\Run: [IE Menu Extension toolbar] rundll32.exe "C:\PROGRA~1\IEMENU~1\tbextn.dll" DllShowTB
O4 - HKLM\..\Run: [Usrr] C:\Documents and Settings\Alan Gegax II\Application Data\rncr.exe
O4 - HKLM\..\Run: [Wfhbz] C:\WINDOWS\System32\jxtgn.exe
O4 - HKLM\..\Run: [Adobe Gamma Loader.exe.lnk] C:\PROGRA~1\COMMON~1\Adobe\CALIBR~1\ADOBEG~1.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [d3jj.exe] C:\WINDOWS\d3jj.exe
O4 - HKLM\..\Run: [appse.exe] C:\WINDOWS\system32\appse.exe
O4 - HKLM\..\Run: [sdkit32.exe] C:\WINDOWS\system32\sdkit32.exe
O4 - HKLM\..\RunOnce: [crqj.exe] C:\WINDOWS\system32\crqj.exe
O4 - HKLM\..\RunOnce: [sysis.exe] C:\WINDOWS\sysis.exe
O4 - HKLM\..\RunOnce: [WinStart Commander] WsCmd800.exe
O4 - HKLM\..\RunOnce: [apisv.exe] C:\WINDOWS\system32\apisv.exe
O4 - HKLM\..\RunOnce: [appvr.exe] C:\WINDOWS\system32\appvr.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .fpx: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .ivr: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://support.cox.net/custsup/supportacti...oad/tgctlar.cab
O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) - http://support.cox.net/custsup/supportacti...oad/tgctlsi.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon.../cx_tgctlcm.jsp
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ubisoft.com/dev/packages/GSManager.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) -
O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs5b.instantservice.com/jars/customerxsigned35.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl...ArcadeRdxIE.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://captaincooks.microgaming.com/captai...oks/FlashAX.cab
O16 - DPF: {DB3991AA-5E36-428F-AB9E-7A9C613CF578} (OnlineAccess Class) - http://www.grupomarineda.net/auto/OnlineAccess.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.com/games/popcaploader_v5.cab
O23 - Service: AVSync Manager (AvSynMgr) - Network Associates, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Firewall - Unknown owner - C:\Program Files\McAfee\McAfee Firewall\CPD.EXE" /SERVICE (file missing)
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

BC AdBot (Login to Remove)

 


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#2 OldTimer

OldTimer

    Malware Expert


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  • Local time:06:21 PM

Posted 18 July 2005 - 06:12 PM

Hello CoachAlan and welcome to the BC malware forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [ClrSchLoader] C:\Program Files\ClearSearch\Loader.exe
O4 - HKLM\..\Run: [{2CF0B992-5EEB-4143-99C0-5297EF71F444}] rundll32.exe C:\WINDOWS\System32\stlbdist.DLL,DllRunMain
O4 - HKLM\..\Run: [RunWindowsUpdate] C:\WINDOWS\uptodate.exe
O4 - HKLM\..\Run: [SBHC] C:\Program Files\SuperBar\sbhc.exe
O4 - HKLM\..\Run: [Syscpy] C:\WINDOWS\System32\syscpy.exe
O4 - HKLM\..\Run: [Aool] C:\Documents and Settings\Alan Gegax II\Application Data\oahs.exe
O4 - HKLM\..\Run: [RUNREG] C:\Program Files\GeacInterealty\RunReg.exe /S (if you don't know what this is)
O4 - HKLM\..\Run: [ist service uninstall] C:\WINDOWS\mstasks2.exe /u
O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
O4 - HKLM\..\Run: [IE Menu Extension toolbar] rundll32.exe "C:\PROGRA~1\IEMENU~1\tbextn.dll" DllShowTB
O4 - HKLM\..\Run: [Usrr] C:\Documents and Settings\Alan Gegax II\Application Data\rncr.exe
O4 - HKLM\..\Run: [Wfhbz] C:\WINDOWS\System32\jxtgn.exe
O4 - HKLM\..\Run: [d3jj.exe] C:\WINDOWS\d3jj.exe
O4 - HKLM\..\Run: [appse.exe] C:\WINDOWS\system32\appse.exe
O4 - HKLM\..\Run: [sdkit32.exe] C:\WINDOWS\system32\sdkit32.exe
O4 - HKLM\..\RunOnce: [crqj.exe] C:\WINDOWS\system32\crqj.exe
O4 - HKLM\..\RunOnce: [sysis.exe] C:\WINDOWS\sysis.exe
O4 - HKLM\..\RunOnce: [apisv.exe] C:\WINDOWS\system32\apisv.exe
O4 - HKLM\..\RunOnce: [appvr.exe] C:\WINDOWS\system32\appvr.exe
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) -
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://captaincooks.microgaming.com/captai...oks/FlashAX.cab
O16 - DPF: {DB3991AA-5E36-428F-AB9E-7A9C613CF578} (OnlineAccess Class) - http://www.grupomarineda.net/auto/OnlineAccess.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.com/games/popcaploader_v5.cab

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\Program Files\ISTsvc\ <--folder
C:\Program Files\ClearSearch\ <--folder
C:\Program Files\SuperBar\ <--folder
C:\Program Files\GeacInterealty\ <--folder (if you removed it above)
C:\Program Files\SED\ <--folder
C:\Program Files\Web_Rebates\ <--folder
C:\Program Files\BullsEye Network\ <--folder
C:\Program Files\CashBack\ <--folder
C:\PROGRAM FILES\IEMENU~1\ <--folder (a folder whose name begins with IEMENU)
C:\WINDOWS\System32\stlbdist.DLL
C:\WINDOWS\System32\syscpy.exe
C:\WINDOWS\System32\jxtgn.exe
C:\WINDOWS\system32\appse.exe
C:\WINDOWS\system32\sdkit32.exe
C:\WINDOWS\system32\crqj.exe
C:\WINDOWS\system32\apisv.exe
C:\WINDOWS\system32\appvr.exe
C:\WINDOWS\uptodate.exe
C:\WINDOWS\mstasks2.exe
C:\WINDOWS\d3jj.exe
C:\WINDOWS\sysis.exe
C:\Documents and Settings\Alan Gegax II\Application Data\oahs.exe
C:\Documents and Settings\Alan Gegax II\Application Data\rncr.exe

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Bitdefender <<<Add a check by 'Autoclean'.
RAV <<<Add a check by 'Autoclean', leave everything else as is.
eTrust <<<'Cure' whatever is found, then delete if unsuccessful
Housecall <<<Put on 'Autoclean' and delete what it can't clean.
Panda ActiveScan <<<Accept default settings
If there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.

Step #7

AdAware SE v1.06
  • Close ALL windows and start Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Right-click on the list and choose Select All
  • Click the Next button to finish removing the items that were found
  • When finished, REBOOT to complete the removal of what Ad-Aware SE found
Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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