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Total Security


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#1 VeryVerySadMember

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Posted 17 August 2009 - 12:11 AM

Hello, I heard good things about this website. As the title states, I have a virus on another computer named Total Security. I already checked the other topics about this and checked other websites but still can't fix this. My Malwarebytes Anti-Malware will not work and I don't have any other security agaisnt viruses. My internet on that computer stopped working so I can't download anything. I tried searching for the tsc.exe and other stuff, but they didn't show up. Regedit and task manager are 'infected' and can not help me right now. Any ideas on what I should do? At this point I think I might need to hire a expert or program or buy another computer.

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#2 Rickardsvard

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Posted 17 August 2009 - 06:52 AM

After infected with Total Security
I have the same problem and it was impossible to run Task Manager or any other application. In safe mode I find a strange string in the registry
[\\\Registry\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\]
pointing to a .exe file with just a number before. (something like 4439876.exe).
The String included the path so I could delete the files and the String in Regisrty. Restart and the Total Security was gone.

Now I could run a AnitMalware application but still it is impossible to install NIC drive. All the drive for Network card is yellow in the Device manager.
I think is still something wrong in the Registry.

Please help anybody.

PS. I am new user here so I don't now if I should send a Hijack log? DS.

/Rickard
Win XP Pro SP3 Swedish

#3 quietman7

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Posted 17 August 2009 - 07:25 AM

Welcome to BC VeryVerySadMembe...

Some types of malware will disable Malwarebytes Anti-Malware and other security tools. If MBAM will not install, try renaming it first.
  • Right-click on the mbam-setup.exe file file and rename it to mysetup.exe.
  • Double-click on mysetup.exe to start the installation.
  • If that did not work, then try renaming and changing the file extension. <- click this link if you do not see the file extension
  • Right-click on the mbam-setup.exe file, rename it to mysetup and change the .exe extension to .scr, .com, .pif, or .bat.
  • Then double-click on mysetup.scr (or whatever extension you renamed it) to begin installation.
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan.exe.
  • Double-click on myscan.exe to launch the program.
  • If that did not work, then right-click on the file and rename it to winlogon.exe.
  • If that still did not work, then try renaming and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.

Welcome to BC Rickardsvard

If you have an issue or problem you would like to discuss, please start your own topic. Doing that will help to avoid the confusion that often occurs when trying to help two or more members at the same time in the same thread. Even if your problem is similar to the original poster's problem, the solution could be different based on the kind of hardware, software, system requirements, etc. you are using and the presence of other malware. Further, posting for assistance in someone else's topic is not considered proper forum etiquette.

DDS/HijackThis logs are not permitted in this forum. The HJT Team members are all volunteers who contribute to helping members as time permits but currently there is a backup and you may have to wait for assistance. Referrals are made to the HJT forum if we cannot assist you here and we need to use more powerful tools or you don't mind waiting.

Thanks for your cooperation.
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#4 Rickardsvard

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Posted 17 August 2009 - 08:00 AM

Welcome to BC VeryVerySadMembe...


Tank you for your suggestion and the quick answer !
I have start a new topic as you recommended.
Can not install NIC drive after infected with Total Security

/Rickard




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