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Laptop freezes when shutting down


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#1 mrhisted2001

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Posted 16 August 2009 - 09:25 AM

Hi.

I installed XP Home on my Samsung NP-R20 Plus Laptop yesterday. I also went through my Device Manager and updated certain drivers.

Now when I restart or shutdown it will freeze when it says 'Windows is shutting down' after about 5 - 10 seconds of it first appearing.

Any help would be appreciated.

Thanks,
Matt

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#2 hamluis

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Posted 16 August 2009 - 10:28 AM

Worth a look: http://aumha.org/win5/a/shtdwnxp.php

As you can see...shutdown issues have many possible causes and resolutions.

Louis

#3 mrhisted2001

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Posted 16 August 2009 - 01:48 PM

Thanks for the link but none of that seemed to help or work...

I went into safe mode and restarted that way and there was no problem at all?

#4 hamluis

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Posted 16 August 2009 - 02:16 PM

The fact that you can boot into safe mode with no problem...merely points out that it's a driver problem, which we already knew/assumed, since the system seemed to work fine before you updated drivers.

Since this appears to be a new install, I suggest just reinstalling XP and NOT updating any drivers.

Louis




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