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BO: Writable BO:Heap Virus Removal


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3 replies to this topic

#1 sushant77

sushant77

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Posted 16 August 2009 - 05:48 AM

Hi Guys. Sorry, Earlier I posted in XP Forum. Thanks to Weatherman for moving it to right place & then guiding towards proper step. Here is my situation:
I have a Laptop with XP os: XP Pro 2002, SP2 & Anti Virus: McCafee Virus Scan Enterprise 8.5i. Buffer overflow & access prot dat version 378 & installed patches 6.
Problem: Downloaded a vedio-rar file. After i did unrar, I am getting virus alert. Not able to clean or delete the file. name is: C:\WINNT\Explorer.EXE:KERNEL32.GetProcAddress


DDS LOG


DDS (Ver_09-07-30.01) - NTFSx86
Run by lz8s1h at 16:03:32.42 on Sun 08/16/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.888 [GMT 5.5:30]

AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
FW: Proventia Desktop *enabled* {26F2117A-FCF9-4168-8A2B-086C92CA6BB9}

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINNT\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\ISS\Proventia Desktop\blackd.exe
C:\Program Files\iPass\Remote Access\iPCAgent.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\WINNT\system32\nvsvc32.exe
C:\Program Files\Encentuate\ObsService.exe
C:\Program Files\ISS\Proventia Desktop\RapApp.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Encentuate\SOCIAccess.exe
C:\Program Files\Level0\bin\sprtsvc.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
C:\WINNT\system32\svchost.exe -k imgsvc
C:\Program Files\Level0\bin\tgsrvc.exe
C:\Program Files\Nortel Networks\TunnelGuard\CueAgent_srv.exe
C:\Program Files\ISS\Proventia Desktop\vpatch.exe
C:\WINNT\system32\CCM\CcmExec.exe
C:\WINNT\Explorer.EXE
C:\WINNT\stsystra.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\RunDLL32.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Encentuate\AATray.exe
C:\Program Files\Java\jre1.7.0\bin\jusched.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Microsoft Office Communicator\Communicator.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Nortel Networks\TunnelGuard\platforms\win32\TGIconApp.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Encentuate\DataProvider.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Encentuate\Sync.exe
C:\WINNT\system32\CCM\SMSCliUI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\lz8s1h.APA\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://socrates.gm.com/
mDefault_Page_URL = hxxp://socrates.gm.com
uInternet Connection Wizard,ShellNext = hxxp://infosecurity.gm.com/tech/gcts/infosecurity/laptop_security/index.html
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: CEnBrowserListener Object: {089d765f-df2d-42ea-8013-e9f6bce95216} - c:\program files\encentuate\WebSSOAgent.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.7.0\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
uRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
uRun: [COMMUNICATOR] "c:\program files\microsoft office communicator\Communicator.exe"
uRun: [ctfmon.exe] c:\winnt\system32\ctfmon.exe
uRun: [<NO NAME>]
mRun: [IMJPMIG8.1] "c:\winnt\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\winnt\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\winnt\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [IMEKRMIG6.1] c:\winnt\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\winnt\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [NvCplDaemon] RUNDLL32.EXE c:\winnt\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [TcVis7120b] c:\program files\ugs\vis7.1\gmol\Licsetup.exe
mRun: [kdx_gmcorp] "c:\program files\kontiki\KHost.exe" -wait 900 -all
mRun: [<P08224_CHKHDRV] wscript.exe /B c:\winnt\system32\ccm\cache\000000e1.1.system\P08224_ChkHDrive.vbs
mRun: [Level0] "c:\program files\level0\bin\sprtcmd.exe" /P Level0
mRun: [NeroFilterCheck] c:\winnt\system32\NeroCheck.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [zzz_BootStats] c:\logs\bootstats\BootStats.vbs /silent /sleep:0 /smsfile
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [AAAgent] "c:\program files\encentuate\AATray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.7.0\bin\jusched.exe"
dRun: [Communicator] "c:\documents and settings\all users\start menu\programs\Microsoft Office Communicator 2005.lnk"
dRunOnce: [TcVIS-7120c-VAL-US-G-X0] "c:\program files\ugs\vis7.1\products\mockup\resetVisMockupdefaults-v7.1.vbs" //B
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\tunnel~1.lnk - c:\winnt\installer\{5650a422-0789-473f-b2c7-6c3d10cc9ffb}\Icon079d381e2.exe
uPolicies-explorer: NoWelcomeScreen = 1 (0x1)
uPolicies-explorer: DisallowRun = 1 (0x1)
uPolicies-explorer: NoAutoUpdate = 0 (0x0)
uPolicies-explorer: PreXPSP2ShellProtocolBehavior = 0 (0x0)
uPolicies-explorer: NoWindowsUpdate = 1 (0x1)
uPolicies-explorer: NoWebServices = 1 (0x1)
uPolicies-disallowrun: 1 = freecell.exe
uPolicies-disallowrun: 2 = pinball.exe
uPolicies-disallowrun: 3 = sol.exe
uPolicies-disallowrun: 4 = winmine.exe
mPolicies-explorer: NoMSAppLogo5ChannelNotify = 1 (0x1)
mPolicies-explorer: PreXPSP2ShellProtocolBehavior = 0 (0x0)
mPolicies-explorer: NoPublishingWizard = 1 (0x1)
mPolicies-explorer: NoWebServices = 1 (0x1)
mPolicies-explorer: NoOnlinePrintsWizard = 1 (0x1)
mPolicies-system: disablecad = 1 (0x1)
mPolicies-system: RunLogonScriptSync = 0 (0x0)
mPolicies-system: MaxGPOScriptWait = 1800 (0x708)
dPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
dPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0.5 standard\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0.5 standard\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0.5 standard\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0.5 standard\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0.5 standard\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0.5 standard\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0.5 standard\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0.5 standard\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {c95fe080-8f5d-11d2-a20b-00aa003c157a}
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0017-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.7.0\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: c:\program files\iss\proventia desktop\ibe\ICELSP_8.0.675.0.dll
Trusted Zone: gm.com
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: Profile CAPI 6,0,200,88 - hxxps://labsas.pki.gm.com/self-admin/applets/entrustprofileapplet-capi.cab
DPF: {15B782AF-55D8-11D1-B477-006097098764} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/authorware/awswaxd.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {3A5A2021-0895-11D2-8817-0060089E0724} - hxxp://corp.globalenglish.com/html/setup/cabs/ge.cab
DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - hxxp://inbanmp01.mail.gm.com/iNotes6W.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119359868218
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000}
Handler: skyline - {3a4f9195-65a8-11d5-85c1-0001023952c1} - c:\program files\skyline\terraexplorer\TerraExplorerX.dll
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: ConsoleHookLoader.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-08-16 14:26 212 a------- C:\delete.bat
2009-08-16 13:54 <DIR> --d----- c:\docume~1\lz8s1h.apa\applic~1\McAfee
2009-08-16 12:32 <DIR> --d----- C:\Quarantine
2009-08-16 11:08 <DIR> --d----- c:\program files\AVG
2009-08-16 00:26 <DIR> --d----- c:\docume~1\lz8s1h.apa\applic~1\Malwarebytes
2009-08-16 00:26 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-14 14:29 <DIR> --d----- c:\docume~1\lz8s1h.apa\applic~1\Skyline
2009-08-14 14:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Skyline
2009-08-14 14:04 <DIR> --d----- c:\program files\Skyline
2009-08-14 08:40 53,016 a------- c:\winnt\system32\pxc40pm.dll
2009-08-14 08:40 <DIR> --d----- c:\program files\Tracker Software
2009-08-13 20:53 <DIR> --d----- c:\program files\Maxotek
2009-07-26 12:29 6,029,312 a------- c:\temp\NTUSER.DAT

==================== Find3M ====================

2009-08-14 09:14 13,072 a------- c:\winnt\system32\nvModes.dat
2009-08-03 17:04 98,304 a------- c:\winnt\DUMP251c.tmp
2009-08-03 15:55 98,304 a------- c:\winnt\DUMP255c.tmp
2009-08-03 15:54 98,304 a------- c:\winnt\DUMP255b.tmp
2009-08-03 15:53 98,304 a------- c:\winnt\DUMP254b.tmp
2009-08-03 15:52 98,304 a------- c:\winnt\DUMP25c8.tmp
2009-08-03 15:51 98,304 a------- c:\winnt\DUMP259a.tmp
2009-08-03 15:50 98,304 a------- c:\winnt\DUMP254a.tmp
2009-08-03 10:54 98,304 a------- c:\winnt\DUMP257a.tmp
2009-08-03 10:53 98,304 a------- c:\winnt\DUMP256b.tmp
2009-08-03 10:52 98,304 a------- c:\winnt\DUMP255a.tmp
2009-08-03 10:51 98,304 a------- c:\winnt\DUMP2905.tmp
2009-08-03 10:50 98,304 a------- c:\winnt\DUMP28b5.tmp
2009-08-03 10:49 98,304 a------- c:\winnt\DUMP2599.tmp
2009-08-03 08:52 98,304 a------- c:\winnt\DUMP256a.tmp
2009-08-03 08:51 98,304 a------- c:\winnt\DUMP253b.tmp
2009-08-03 08:50 98,304 a------- c:\winnt\DUMP2579.tmp
2009-08-03 08:49 98,304 a------- c:\winnt\DUMP25a8.tmp
2009-08-03 08:48 98,304 a------- c:\winnt\DUMP2904.tmp
2009-07-30 08:52 98,304 a------- c:\winnt\DUMP25c7.tmp
2009-07-30 08:51 98,304 a------- c:\winnt\DUMP25e7.tmp
2009-07-27 13:07 98,304 a------- c:\winnt\DUMP26b2.tmp
2009-07-26 14:45 98,304 a------- c:\winnt\DUMP26a2.tmp
2009-07-26 14:44 98,304 a------- c:\winnt\DUMP2664.tmp
2009-07-26 14:43 98,304 a------- c:\winnt\DUMP2616.tmp
2009-07-26 14:42 98,304 a------- c:\winnt\DUMP2673.tmp
2009-07-26 12:26 90,112 a------- c:\winnt\DUMP2819.tmp
2009-06-29 21:53 828,928 a------- c:\winnt\system32\wininet.dll
2009-06-29 21:53 78,336 a------- c:\winnt\system32\ieencode.dll
2009-06-29 21:53 17,408 a------- c:\winnt\system32\corpol.dll
2008-06-24 15:08 2,322,432 a------- c:\program files\EDS Teamcenter Application Sharing.msi
2008-06-24 15:08 3,584 a------- c:\program files\1033.MST

============= FINISH: 16:09:49.10 ===============


I am attaching attach file as zipped here. Now, I request you to please help! I am unable to do anything more...
Being an official laptop, unable to do more & I want this vedio file deleted...
I couldnt delete this vedio as it was giving this message : It is being used by another person or program.
Thx in advance.
Sushant

Attached Files



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#2 sushant77

sushant77
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Posted 18 August 2009 - 01:52 PM

Dear Team,
I had tried to run my laptop in safe mode today & then manually deleted the file.
now, not getting any error messages.
please suggest if it is ok?
if you think we need to check the system again, plz suggest.
Many many thx.
:thumbup2:

Hello sushant77,

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Regards,

The weatherman
(Moderator)

Edited by The weatherman, 18 August 2009 - 05:43 PM.


#3 schrauber

schrauber

    Mr.Mechanic


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Posted 29 August 2009 - 01:05 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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#4 Orange Blossom

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Posted 04 September 2009 - 05:28 AM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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