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Trojan downloader UNKNOWN virus?


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3 replies to this topic

#1 totally.lost

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Posted 15 August 2009 - 11:23 PM

So yesterday, I clicked on the wrong file and dowloaded something, so then my computer is in Trojan Downloader virus.
I need help in deleting it.
Avast! could not detect this... & so windows defender was the one helping me out. Thanks vista!
so they led me into this page.
http://www.microsoft.com/security/portal/T...atid=4295111162
but then i still don't know how to solve the problem, anybody? please? cux it pops out every single time and I just recently changed my hardisk.. I totally don't want to screw this up again, I've been formatting a lot recently and I'm totally fed up! :S
please help!
THANKS :D :thumbsup:

and I tried googling for ways to solve it, but I couldn't find any .jm stuff on there. so I just had to ptos this up.
is there any way that I could handle it just by removing some files. cux it doesn't look like a big problem?
THANKS again!

oh and Vista pops the message up approx. every 15 min? or maybe half an hour. didn't time it, i clicked 'remove all' but it still pops up!

Edited by totally.lost, 15 August 2009 - 11:26 PM.


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#2 Orange Blossom

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Posted 16 August 2009 - 12:06 AM

Moving to Am I Infected forum.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 garmanma

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Posted 16 August 2009 - 10:31 AM

Welcome to BC

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled
Mark
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#4 totally.lost

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Posted 17 August 2009 - 07:53 AM

Thanks for the reply Mark!
I love the recommendation a lot, I found the registriation key online and I made the removal.
I guess I don't have to copy the stuff again?
Thanks for the recommendation!
But I had a problem with an update? It was error -25?
If that matters, i did one scan and removed everything. Second time and I had adware virus, removed again. Third time there weren't any detected virus.
I guess it worked?
Thank you so much!
-millie




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