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Cannot use Ctrl-Alt-Delete or Run taskmgr


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2 replies to this topic

#1 thereisnopath

thereisnopath

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Posted 15 August 2009 - 08:18 PM

Hello,

As per the title, I can't use task manager. Can some please take a look at my logs?

Thanks in advance.

DDS (Ver_09-07-30.01) - NTFSx86
Run by Hongyan at 21:09:32.79 on Sat 08/15/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.991.506 [GMT -4:00]

AV: avast! antivirus 4.8.1335 [VPS 090815-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\LogWatNT.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\msftesql.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL.2\OLAP\bin\msmdsrv.exe
c:\cognosobjectstore\OStore\BIN\OSCMGR6.EXE
c:\cognosobjectstore\OStore\BIN\OSSERVER.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\ReportServer\bin\ReportingServicesService.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Hongyan\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://sympatico.MSN.ca
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [EPSON Stylus CX4600 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [StandardInstall]
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
uPolicies-system: NoDispBackgroundPage = 1 (0x1)
uPolicies-system: NoDispScrSavPage = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1195964847233
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: intu-qt2007 - {026BF40D-BA05-467b-9F1F-AD0D7A3F5F11} - c:\program files\quicktax 2007\ic2007pp.dll
Handler: intu-qt2008 - {05E53CE9-66C8-4a9e-A99F-FDB7A8E7B596} - c:\program files\quicktax 2008\ic2008pp.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hongyan\applic~1\mozilla\firefox\profiles\r2eyzmvx.default\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-8-15 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-8-15 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-8-15 138680]
R2 LogWatch;Event Log Watch;c:\windows\LogWatNT.exe [2000-6-8 50176]
R2 MsDtsServer;SQL Server Integration Services;c:\program files\microsoft sql server\90\dts\binn\MsDtsSrvr.exe [2008-12-18 202592]
R2 ObjectStore Cache Manager R6.0;ObjectStore Cache Manager R6.0;c:\cognosobjectstore\ostore\bin\oscmgr6.exe [2007-12-11 147456]
R2 ObjectStore Server R6.0;ObjectStore Server R6.0;c:\cognosobjectstore\ostore\bin\osserver.exe [2007-12-11 450560]
R2 ReportServer;SQL Server Reporting Services (MSSQLSERVER);c:\program files\microsoft sql server\mssql.3\reporting services\reportserver\bin\ReportingServicesService.exe [2008-12-18 13656]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-8-15 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-8-15 352920]
S3 OracleOraDb10g_home1TNSListener;OracleOraDb10g_home1TNSListener;c:\oracle\product\db\bin\tnslsnr --> c:\oracle\product\db\bin\TNSLSNR [?]
S3 OracleServiceORCL;OracleServiceORCL;c:\oracle\product\db\bin\oracle.exe orcl --> c:\oracle\product\db\bin\ORACLE.EXE ORCL [?]
S3 PmRepServer;Informatica Repository Server;c:\program files\informatica powercenter 7.1.4\repositoryserver\bin\PmRepserver.exe [2008-2-11 266341]
S3 Powermart;Informatica;c:\program files\informatica powercenter 7.1.4\server\bin\pmserver.exe [2008-2-11 974848]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2005-9-23 2799808]
S4 OracleJobSchedulerORCL;OracleJobSchedulerORCL;c:\oracle\product\db\bin\extjob.exe orcl --> c:\oracle\product\db\bin\extjob.exe ORCL [?]

============== File Associations ===============

regfile=regedit.exe "%1" %*
scrfile="%1" %*

=============== Created Last 30 ================

2009-08-15 20:58 <DIR> --d----- c:\windows\pss
2009-08-15 20:42 <DIR> --dsh--- c:\documents and settings\hongyan\PrivacIE
2009-08-15 20:40 <DIR> --dsh--- c:\documents and settings\hongyan\IETldCache
2009-08-15 20:36 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-08-15 20:36 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-08-15 20:36 <DIR> --d----- c:\windows\ie8updates
2009-08-15 20:36 101,376 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-08-15 20:34 <DIR> -cd-h--- c:\windows\ie8
2009-08-15 20:33 <DIR> --d----- c:\program files\Trend Micro
2009-08-15 19:14 1,060,864 a------- c:\windows\system32\MFC71.dll
2009-08-14 07:15 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-14 07:15 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll
2009-08-09 10:16 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-08-07 18:28 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-07 18:27 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-07 18:27 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-07 18:27 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-07 18:27 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-07 18:27 <DIR> --d----- C:\ab73ce088c2c789aacdd208b
2009-08-07 18:27 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-07 18:27 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-07 18:27 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-07 18:27 <DIR> --d----- c:\windows\SxsCaPendDel
2009-08-05 05:01 204,800 -c------ c:\windows\system32\dllcache\mswebdvd.dll
2009-07-17 15:01 58,880 -c------ c:\windows\system32\dllcache\atl.dll

==================== Find3M ====================

2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-12 12:21 233,472 -------- c:\windows\system32\wmpdxm.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 04:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 04:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 04:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 04:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 04:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 04:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-24 07:18 92,928 a------- c:\windows\system32\drivers\ksecdd.sys
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-12 08:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 08:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 10:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 02:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-03-08 22:02 31,968 a------- c:\docume~1\hongyan\applic~1\GDIPFONTCACHEV1.DAT
2007-04-23 06:32 364,160 a------- c:\windows\inf\update.sys
2006-06-14 05:00 82,944 a------- c:\windows\inf\wdmaud.sys
2006-06-14 04:47 172,416 a------- c:\windows\inf\kmixer.sys
2006-06-14 04:47 6,400 a------- c:\windows\inf\splitter.sys
2006-02-14 20:22 142,464 a------- c:\windows\inf\aec.sys
2005-04-12 11:42 11,904 a------- c:\windows\inf\srvkp.sys
2005-04-12 11:40 1,869,609 a------- c:\windows\inf\sisgl.dll
2005-04-12 11:30 28,672 a------- c:\windows\inf\SiSPInst.dll
2005-04-12 11:08 247,296 a------- c:\windows\inf\sisgrp.sys
2005-04-12 10:56 884,736 a------- c:\windows\inf\sisgrv.dll
2005-04-08 11:52 49,152 a------- c:\windows\inf\sis660.bin
2004-10-18 06:32 135,168 a----r-- c:\windows\inf\property.dll
2004-10-18 06:32 46,464 a----r-- c:\windows\inf\SiSRaid.sys
2004-09-21 15:53 2,278,784 a------- c:\windows\inf\ALCXWDM.SYS
2004-09-21 14:13 9,196,032 a------- c:\windows\inf\RTLCPL.EXE
2004-09-16 16:39 69,632 a------- c:\windows\inf\SOUNDMAN.EXE
2004-09-07 17:23 156,672 a------- c:\windows\inf\RTLCPAPI.dll
2004-08-04 04:01 40,840 a------- c:\windows\inf\termdd.sys
2004-08-04 02:15 60,800 a------- c:\windows\inf\sysaudio.sys
2004-08-04 02:15 145,792 a------- c:\windows\inf\portcls.sys
2004-08-04 02:10 85,376 a------- c:\windows\inf\NABTSFEC.sys
2004-08-04 02:10 19,328 a------- c:\windows\inf\WSTCODEC.SYS
2004-08-04 02:10 17,024 a------- c:\windows\inf\CCDECODE.sys
2004-08-04 02:10 11,136 a------- c:\windows\inf\SLIP.sys
2004-08-04 02:10 15,360 a------- c:\windows\inf\StreamIP.sys
2004-08-04 02:10 10,880 a------- c:\windows\inf\NdisIP.sys
2004-08-04 02:08 48,640 a------- c:\windows\inf\stream.sys
2004-08-04 02:08 60,288 a------- c:\windows\inf\drmk.sys
2004-08-04 02:07 2,944 a------- c:\windows\inf\drmkaud.sys
2004-08-04 02:07 52,864 a------- c:\windows\inf\DMusic.sys
2004-08-04 01:58 7,552 a------- c:\windows\inf\MSKSSRV.sys
2004-08-04 01:58 4,992 a------- c:\windows\inf\MSPQM.sys
2004-08-04 01:58 5,504 a------- c:\windows\inf\MSTEE.sys
2004-08-04 01:58 5,376 a------- c:\windows\inf\MSPCLOCK.sys
2004-08-04 00:56 294,912 a------- c:\windows\inf\msh263.drv
2004-08-03 23:07 44,672 a------- c:\windows\inf\uagp35.sys
2004-08-03 20:56 74,752 a------- c:\windows\inf\storprop.dll
2004-07-01 12:39 29,696 a------- c:\windows\inf\uninst.exe
2004-06-30 17:01 32,768 a------- c:\windows\inf\sisnicxp.sys
2004-04-22 01:02 36,864 a------- c:\windows\inf\P1130Pin.dll
2004-04-21 01:01 49,152 a------- c:\windows\inf\P1130Hwx.dll
2004-04-12 01:00 20,480 a------- c:\windows\inf\P1130Srv.exe
2004-04-09 06:06 708,608 a------- c:\windows\inf\EPUPDATE.EXE
2003-12-10 02:08 81,920 a------- c:\windows\inf\Ctdrvins.exe
2003-11-26 16:10 65,536 a------- c:\windows\inf\sis741.bin
2003-11-26 16:10 65,536 a------- c:\windows\inf\sis760.bin
2003-11-18 00:00 5,729 a------- c:\windows\inf\EPUPDATE.DAT
2003-10-03 01:05 65,536 a------- c:\windows\inf\CtCamMgr.dll
2003-06-11 15:00 90,229 a------- c:\windows\inf\P1130Vid.sys
2003-04-03 15:00 122,880 a------- c:\windows\inf\P1130Vfw.dll
2003-04-03 15:00 53,248 a------- c:\windows\inf\P1130Cfg.exe
2003-03-20 15:00 69,632 a------- c:\windows\inf\P1130Sti.dll
2001-08-18 01:36 8,704 a------- c:\windows\inf\kbdjpn.dll
2001-08-18 01:36 8,192 a------- c:\windows\inf\kbdkor.dll
2001-08-17 18:02 9,600 a------- c:\windows\inf\hidusb.sys
2001-08-17 17:55 6,144 a------- c:\windows\inf\kbd106.dll
2001-08-17 17:55 6,144 a------- c:\windows\inf\kbd101c.dll
2001-08-17 17:55 6,144 a------- c:\windows\inf\kbd101b.dll
2001-08-17 17:55 5,632 a------- c:\windows\inf\kbd103.dll
2001-08-17 17:48 12,160 a------- c:\windows\inf\mouhid.sys
2001-08-17 17:00 54,272 a------- c:\windows\inf\swmidi.sys
2001-08-17 09:59 3,072 a------- c:\windows\inf\audstub.sys
2009-02-01 19:38 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009020120090202\index.dat

============= FINISH: 21:10:18.28 ===============

Attached Files



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#2 Elise

Elise

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Posted 29 August 2009 - 08:50 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 harrythook

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Posted 12 September 2009 - 06:18 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

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