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RootRepeal


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#1 lips24

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Posted 15 August 2009 - 06:11 PM

I recently used RootRepeal on a different PC to help identify a virus threat and it worked great. Now I am trying to use it on another PC of mine but I can't seem to get the program to load. When I double click on the icon and press Run a message pops up saying "Initializing, please wait" but it never loads and I end up having to use taskmgr to end the program. Any ideas why I am having trouble opening this program?

Thank you in advance for your help! :thumbsup:

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#2 boopme

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Posted 15 August 2009 - 08:50 PM

Hello.. I guess you are suspecting rootkits.. i am going to move this topic to the Am I Infected forum from AntiVirus, Firewall as you probably are. Please post your resulting log for review.

Try changing the disk access level in RootRepeal. Usually switching to high works.
If still no joy. Run this and post the log.

Please download Sophos Anti-rootkit & save it to your desktop.
alternate download link
Note: If using the vendor's download site you will be asked to register with MySophos so an email containing an activation link can be sent to your email address.

Be sure to print out and read the Sophos Anti-Rookit User Manual and Release Notes.
  • Double-click sar_15_sfx.exe to begin the installation, read the license agreement and click Accept.
  • Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
  • A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now".
  • Click Yes and allow the driver and its randomly named .tmp file (i.e. F.tmp) to load if asked.
  • If the scan did not start automatically, make sure the following are checked:
    • Running processes
    • Windows Registry
    • Local Hard Drives
  • Click Start scan.
  • Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
  • When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
  • Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
    • Files tagged as Removable: No are not marked for removal and cannot be removed.
    • Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
    • Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
  • Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
  • A pop up window will appear advising the cleanup will finish when you restart your computer. Click Restart Now.
  • After reboot, a dialog box displays the files you selected for removal and the action taken.
  • Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
  • When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
  • This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\\Local Settings\Temp\.
Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug you Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

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#3 lips24

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Posted 16 August 2009 - 09:11 PM

Hi boopme, thank you for helping me out.

I ran Sophos Anit-Rootkit and did not find anything. I don't actually suspect that I have a virus on this PC and am just setting it up with all of the same protection programs that I just added to my other PC. However, I do believe that I am having another non-virus issue with my OS. I have been trying to update to Windows Service Pack 3 but the installation errors out about half way through each time. I'm thinking my OS issues may be causing RootRepeal to not function properly as well. I'll add a new topic to a the proper forum for my OS issues.

Thanks again for your assistance! :thumbsup:




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