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Microsoft Updating


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#1 RoyBallard

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Posted 17 July 2005 - 09:30 AM

i went on to the mircosoft update website and it came up with this: Network policy settings prevent you from using this website to get updates for your computer.

If you believe you have received this message in error, please contact your system administrator.




i am not able to download the update

plz can u help me.........

Edited by RoyBallard, 17 July 2005 - 09:30 AM.

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#2 tg1911

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Posted 17 July 2005 - 05:19 PM

Do you have your security setting set to block ActiveX.
Do you use a third-party firewall?
Is it set to allow ms updates?
Have you tried to put ms updates in your Trusted Sites zone, in Internet Explorer?
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#3 gjb911169

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Posted 19 July 2005 - 08:44 PM

Also which Windows OS are using? XP Home, XP Pro? If you have XP Pro, you could launch gpedit.msc and go and check the policy of the local machine. I am trying to look up for XP Home and maybe get you an answer. Also is this your machine or a machine belonging to a corporate domain? If you are not, there may be a corporate policy that blocks you from Windows Update because your company is using SMS or another product.

Hopefully this helps.

#4 RoyBallard

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Posted 23 July 2005 - 01:03 PM

XP home
Roy

#5 gjb911169

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Posted 23 July 2005 - 07:24 PM

Go into your Windows directory and loacte the log file called Windows Update or WindowsUpdate. There is a difference in those two log files. In there you should be able to find a possible error code. It may be in hex. You could post it here or you try copying the error into Google.




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