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After wipe and reformat


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2 replies to this topic

#1 detekk

detekk

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Posted 14 August 2009 - 08:18 PM

Referred from here: http://www.bleepingcomputer.com/forums/t/247563/no-start-menu-desktop-icons-or-taskbar/ ~ OB

I ran DDS first:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-07-30.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 8/10/2009 8:59:55 PM
System Uptime: 8/14/2009 8:47:09 PM (0 hours ago)

Motherboard: Intel Corporation | | D915GAG
Processor: IntelŪ PentiumŪ 4 CPU 3.00GHz | | 3000/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 182 GiB total, 173.739 GiB free.
D: is FIXED (FAT32) - 5 GiB total, 1.481 GiB free.
E: is CDROM ()
F: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Video Controller (VGA Compatible)
Device ID: PCI\VEN_8086&DEV_2582&SUBSYS_4037107B&REV_04\3&61AAA01&1&10
Manufacturer:
Name: Video Controller (VGA Compatible)
PNP Device ID: PCI\VEN_8086&DEV_2582&SUBSYS_4037107B&REV_04\3&61AAA01&1&10
Service:

Class GUID:
Description: Audio Device on High Definition Audio Bus
Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0880&SUBSYS_08600000&REV_0900\4&2623B309&0&0201
Manufacturer:
Name: Audio Device on High Definition Audio Bus
PNP Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0880&SUBSYS_08600000&REV_0900\4&2623B309&0&0201
Service:

==== System Restore Points ===================

RP1: 8/10/2009 9:00:00 PM - System Checkpoint
RP2: 8/10/2009 9:06:21 PM - Software Distribution Service 3.0
RP3: 8/10/2009 9:34:21 PM - Software Distribution Service 3.0
RP4: 8/10/2009 9:52:47 PM - Installed Windows Internet Explorer 8.
RP5: 8/10/2009 9:53:26 PM - Software Distribution Service 3.0
RP6: 8/10/2009 10:00:04 PM - Software Distribution Service 3.0
RP7: 8/10/2009 11:48:42 PM - Software Distribution Service 3.0
RP8: 8/13/2009 11:16:48 PM - Installed Echogals Windows Driver
RP9: 8/13/2009 11:22:57 PM - Unsigned driver install
RP10: 8/13/2009 11:27:33 PM - Removed McAfee AntiSpyware
RP11: 8/13/2009 11:38:51 PM - Removed Norton Security Center
RP12: 8/14/2009 12:07:08 AM - Software Distribution Service 3.0

==== Installed Programs ======================

Adobe Flash Player 10 ActiveX
Adobe Reader 6.0
avast! Antivirus
Digital Media Reader
Echogals Windows Driver
Google Toolbar for Internet Explorer
Hotfix for Windows XP (KB952287)
IntelŪ PRO Network Adapters and Drivers
J2SE Runtime Environment 5.0 Update 2
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Digital Image Library 9 - Blocker
Microsoft Office Standard Edition 2003
Microsoft Picture It! Library 10
Microsoft Picture It! Premium 10
Microsoft Works
MSXML 4.0 SP2 (KB954430)
Multimedia Keyboard Driver
Nero BurnRights
Nero OEM
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Update for Windows Internet Explorer 8 (KB972636)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

8/13/2009 10:28:17 PM, error: Service Control Manager [7034] - The LiveUpdate service terminated unexpectedly. It has done this 1 time(s).
8/10/2009 11:48:43 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Flash Player (KB923789).

==== End Of File ===========================


DDS (Ver_09-07-30.01) - NTFSx86
Run by Owner at 20:51:22.21 on Fri 08/14/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.84 [GMT -4:00]

AV: avast! antivirus 4.8.1335 [VPS 090814-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Added Apps\Lockdown\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
C:\Added Apps\Lockdown\ashServ.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\zHotkey.exe
C:\ADDEDA~1\Lockdown\ashDisp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Internet Explorer\iexplore.exe
svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Added Apps\Lockdown\ashMaiSv.exe
C:\Added Apps\Lockdown\ashWebSv.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Added Apps\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.yahoo.com/
mSearchAssistant = hxxp://www.google.com/ie
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [SunKistEM] c:\program files\digital media reader\shwiconem.exe
mRun: []
mRun: [CHotkey] zHotkey.exe
mRun: [avast!] c:\addeda~1\lockdown\ashDisp.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-8-13 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-8-13 20560]
R2 avast! Antivirus;avast! Antivirus;c:\added apps\lockdown\ashServ.exe [2009-8-13 138680]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\added apps\lockdown\ashMaiSv.exe [2009-8-13 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\added apps\lockdown\ashWebSv.exe [2009-8-13 352920]
R3 echogals;Gina20 Service;c:\windows\system32\drivers\echogals.sys [2004-9-9 212224]

=============== Created Last 30 ================

2009-08-13 23:27 --d----- c:\windows\system32\appmgmt
2009-08-13 23:22 60,160 ac------ c:\windows\system32\dllcache\drmk.sys
2009-08-13 23:22 60,160 a------- c:\windows\system32\drivers\drmk.sys
2009-08-13 23:06 --d----- c:\program files\Echo Digital Audio
2009-08-13 21:54 --d----- C:\Added Apps
2009-08-13 21:05 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-13 21:05 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll
2009-08-10 23:55 8,192 a------- c:\windows\REGLOCS.OLD
2009-08-10 23:53 333 a------- c:\windows\system32\$ncsp$.inf
2009-08-10 23:50 543,232 a------- c:\windows\zHotkey.exe
2009-08-10 23:50 532,544 a------- c:\windows\PIC.dll
2009-08-10 23:50 42,040 a------- c:\windows\PatchWnd.exe
2009-08-10 23:50 24,576 a------- c:\windows\HKNTDLL.dll
2009-08-10 23:50 5,280 a------- c:\windows\hotbtnv.vxd
2009-08-10 23:50 3,926 a------- c:\windows\mHotkey.reg
2009-08-10 23:50 49,265 a------- c:\windows\system32\jpicpl32.cpl
2009-08-10 23:49 2,238 a------- c:\windows\system32\32-aol.ico
2009-08-10 23:49 1,406 a------- c:\windows\system32\16-aol.ico
2009-08-10 23:49 471,298 a------- c:\windows\wallpg.exe
2009-08-10 23:49 51,656 a------- c:\windows\system32\OEMLOGO.BMP
2009-08-10 23:49 155 a------- C:\RebootLog.ini
2009-08-10 23:49 2 a------- C:\AUDIT_INSTALL_IN_PROGRESS
2009-08-10 23:47 376 a------- c:\windows\ODBC.INI
2009-08-10 23:47 17,920 a------- c:\windows\system32\mdimon.dll
2009-08-10 23:47 --d----- c:\program files\Microsoft ActiveSync
2009-08-10 23:47 --d----- c:\windows\SHELLNEW
2009-08-10 23:44 --d----- c:\docume~1\alluse~1\applic~1\McAfee.com
2009-08-10 23:39 --d----- c:\program files\Symantec
2009-08-10 23:39 --d----- c:\docume~1\alluse~1\applic~1\Symantec
2009-08-10 23:39 --d----- c:\program files\common files\Symantec Shared
2009-08-10 23:38 17,956 a------- c:\windows\BigFixClientOverride.dll
2009-08-10 23:38 --d----- c:\program files\BigFix
2009-08-10 23:38 --d----- c:\program files\Microsoft Picture It! 10
2009-08-10 23:37 --d----- c:\windows\system32\ReinstallBackups
2009-08-10 23:36 --d----- c:\program files\Digital Media Reader
2009-08-10 23:31 90,184 a------- c:\windows\system32\NeroCo.dll
2009-08-10 23:31 57,344 a------- c:\windows\system32\NeroBurnRights.cpl
2009-08-10 23:31 2,658,304 -------- c:\windows\UNNeroBurnRights.exe
2009-08-10 23:31 24,001 -------- c:\windows\UNNeroBurnRights.cfg
2009-08-10 23:31 106,496 a------- c:\windows\system32\TwnLib20.dll
2009-08-10 23:31 471,040 -------- c:\windows\system32\ImagXRA7.dll
2009-08-10 23:31 262,144 -------- c:\windows\system32\ImagXR7.dll
2009-08-10 23:31 155,648 a------- c:\windows\system32\NeroCheck.exe
2009-08-10 23:31 1,568,768 -------- c:\windows\system32\ImagX7.dll
2009-08-10 23:31 476,320 -------- c:\windows\system32\ImagXpr7.dll
2009-08-10 23:31 --d----- c:\program files\common files\New Boundary
2009-08-10 23:31 --d----- c:\docume~1\alluse~1\applic~1\Prism Deploy
2009-08-10 23:28 --d----- c:\windows\system32\URTTemp
2009-08-10 23:28 0 a------- C:\REQUEST_OEMRESET_ENDUSER
2009-08-10 23:28 2 ---shr-- C:\USER
2009-08-10 23:28 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2009-08-10 23:28 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2009-08-10 23:28 10,368 a------- c:\windows\system32\drivers\hidusb.sys
2009-08-10 23:27 61,696 a------- c:\windows\system32\drivers\ohci1394.sys
2009-08-10 23:27 53,376 a------- c:\windows\system32\drivers\1394bus.sys
2009-08-10 23:27 6,400 a------- c:\windows\system32\drivers\enum1394.sys
2009-08-10 23:27 30,208 a------- c:\windows\system32\drivers\usbehci.sys
2009-08-10 23:27 7,168 a------- c:\windows\system32\hccoin.dll
2009-08-10 23:24 60 a------- c:\windows\system32\SYSDRV.DAT
2009-08-10 23:24 --d----- c:\windows\creator
2009-08-10 23:24 154,112 a------- c:\windows\system32\drivers\e100b325.sys
2009-08-10 23:24 118,784 a------- c:\windows\system32\Prounstl.exe
2009-08-10 23:24 24,064 a------- c:\windows\system32\IntelNic.dll
2009-08-10 23:24 12,288 a------- c:\windows\system32\e100bmsg.dll
2009-08-10 23:24 5,110 a------- c:\windows\system32\e100b325.din
2009-08-10 23:24 --d----- c:\windows\SMINST
2009-08-10 23:24 --d----- c:\windows\I386
2009-08-10 23:22 77,890 a------- c:\windows\system32\usrdpa.dll
2009-08-10 23:21 21,376 a------- c:\windows\system32\drivers\tsbvcap.sys
2009-08-10 23:20 --d--r-- C:\Program Files
2009-08-10 23:20 --d--r-- c:\documents and settings\all users\Documents
2009-08-10 23:19 --d--r-- c:\windows\Offline Web Pages
2009-08-10 23:19 -cdshr-- c:\windows\system32\dllcache
2009-08-10 23:13 13,107,200 a------- c:\windows\system32\oembios.bin
2009-08-10 23:12 664 a------- c:\windows\system32\d3d9caps.dat
2009-08-10 23:11 375,296 a------- c:\windows\system32\dpnet.dll
2009-08-10 22:47 --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-08-10 22:47 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-10 22:47 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-10 22:47 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-10 22:47 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-10 22:10 --d----- c:\windows\system32\scripting
2009-08-10 22:10 --d----- c:\windows\system32\en
2009-08-10 22:10 --d----- c:\windows\l2schemas
2009-08-10 22:10 --d----- c:\windows\system32\bits
2009-08-10 22:08 --d----- c:\windows\ServicePackFiles
2009-08-10 22:06 --d----- c:\windows\network diagnostic
2009-08-10 21:57 --dsh--- c:\documents and settings\owner\PrivacIE
2009-08-10 21:56 --dsh--- c:\documents and settings\owner\IETldCache
2009-08-10 21:53 --d----- c:\windows\ie8updates
2009-08-10 21:52 -cd-h--- c:\windows\ie8
2009-08-10 21:41 594,432 -c------ c:\windows\system32\dllcache\msfeeds.dll
2009-08-10 21:41 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-08-10 21:41 55,296 -c------ c:\windows\system32\dllcache\msfeedsbs.dll
2009-08-10 21:41 1,985,536 -c------ c:\windows\system32\dllcache\iertutil.dll
2009-08-10 21:41 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-08-10 21:41 101,376 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-08-10 21:35 --d----- c:\program files\MSXML 4.0
2009-08-10 21:31 155,136 -------- c:\windows\system32\mssha.dll
2009-08-10 21:30 101,120 -------- c:\windows\system32\drivers\bthpan.sys
2009-08-10 21:11 2,189,056 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-08-10 21:10 247,326 -c------ c:\windows\system32\dllcache\strmdll.dll
2009-08-10 21:10 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2009-08-10 21:10 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll
2009-08-10 21:09 --d----- c:\docume~1\owner\applic~1\Symantec
2009-08-10 21:06 --d----- c:\windows\system32\PreInstall
2009-08-10 21:06 26,144 a------- c:\windows\system32\spupdsvc.exe
2009-08-10 21:06 --d-h--- c:\windows\$hf_mig$
2009-08-10 21:02 --dsh--- c:\documents and settings\owner\UserData
2009-08-10 21:00 --d----- c:\documents and settings\owner\WINDOWS
2009-08-10 21:00 --d----- c:\documents and settings\Owner
2009-08-10 20:59 --d----- c:\windows\system32\SoftwareDistribution
2009-08-05 05:01 204,800 -c------ c:\windows\system32\dllcache\mswebdvd.dll
2009-07-29 00:37 119,808 -c------ c:\windows\system32\dllcache\t2embed.dll
2009-07-29 00:37 81,920 -c------ c:\windows\system32\dllcache\fontsub.dll
2009-07-19 18:48 11,067,392 -c------ c:\windows\system32\dllcache\ieframe.dll
2009-07-18 12:20 5,937,152 -c------ c:\windows\system32\dllcache\mshtml.dll
2009-07-17 15:01 58,880 -c------ c:\windows\system32\dllcache\atl.dll

==================== Find3M ====================

2009-08-10 22:13 86,811 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-29 00:37 119,808 a------- c:\windows\system32\t2embed.dll
2009-07-29 00:37 81,920 a------- c:\windows\system32\fontsub.dll
2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 10:08 286,720 a------- c:\windows\system32\wmpdxm.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-12 08:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 08:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 10:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 02:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\quartz.dll

============= FINISH: 20:51:53.35 ===============

Edited by Orange Blossom, 14 August 2009 - 08:35 PM.


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#2 thcbytes

thcbytes

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Posted 27 August 2009 - 08:47 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#3 Orange Blossom

Orange Blossom

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Posted 04 September 2009 - 05:30 AM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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