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my computer has win32k.sys trojans and also the vundo adware


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#1 fab4life4ever

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Posted 14 August 2009 - 07:00 PM

i have the win32k.sys trojans and vundo f the virus are taking over my whole computer i don't know what to do can some one help me please

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#2 rigel

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Posted 14 August 2009 - 08:26 PM

Hi and welcome to BleepingComputer :thumbsup:

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 fab4life4ever

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Posted 17 August 2009 - 05:28 PM

i tryed the MBAN and it wont let me scan it says windows can not accessthe specified device path or file you do not have the appropriate permissions to access them

#4 rigel

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Posted 17 August 2009 - 07:03 PM

Please hold with Malwarebytes. Let's try Dr.Web as an alternate.
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 fab4life4ever

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Posted 18 August 2009 - 07:50 PM

ok i did the dr web quick scan and it came up clean no virus and the i did the complete scan and as soon as it started it shut off and now every time i try complet scan it shuts down i also ran stopzilla and it found vundo and the win32k.sys1 and i download anti spyware terminater and it got rid of those problems put my google or any other search engine still redirects when i click om the links

#6 rigel

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Posted 18 August 2009 - 10:11 PM

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 fab4life4ever

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Posted 19 August 2009 - 04:23 AM

SmitFraudFix v2.423

Scan done at 5:15:38.39, Wed 08/19/2009
Run from C:\Documents and Settings\gt\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\windows\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\windows\system32\ctfmon.exe
C:\windows\system32\spoolsv.exe
C:\windows\system32\CTsvcCDA.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
D:\downloads\Spyware Terminator\sp_rsser.exe
C:\windows\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\windows\system32\cmd.exe

hosts


C:\


C:\windows


C:\windows\system


C:\windows\Web


C:\windows\system32


C:\windows\system32\LogFiles


C:\Documents and Settings\gt


C:\DOCUME~1\gt\LOCALS~1\Temp


C:\Documents and Settings\gt\Application Data


Start Menu


C:\DOCUME~1\gt\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="http://tbn0.google.com/images?q=tbn:TXyxQ_C73VzQ2M:http://www.7seas-whalewatch.com/Leaping%2520Atlantic%2520White-sided%2520Dolphins%2520copy.JPG"
"SubscribedURL"="http://tbn0.google.com/images?q=tbn:TXyxQ_C73VzQ2M:http://www.7seas-whalewatch.com/Leaping%2520Atlantic%2520White-sided%2520Dolphins%2520copy.JPG"
"FriendlyName"=""


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!



Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="c:\\windows\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]




DNS

Description: Linksys NC100 Fast Ethernet Adapter - Packet Scheduler Miniport
DNS Server Search Order: 68.87.64.150
DNS Server Search Order: 68.87.75.198

HKLM\SYSTEM\CCS\Services\Tcpip\..\{521A9239-6DE3-4E95-9F28-CEAF3B7D0728}: DhcpNameServer=68.87.64.150 68.87.75.198
HKLM\SYSTEM\CS1\Services\Tcpip\..\{521A9239-6DE3-4E95-9F28-CEAF3B7D0728}: DhcpNameServer=192.168.1.1 192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{521A9239-6DE3-4E95-9F28-CEAF3B7D0728}: DhcpNameServer=68.87.64.150 68.87.75.198
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.87.64.150 68.87.75.198
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1 192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.87.64.150 68.87.75.198


Scanning for wininet.dll infection


End

#8 rigel

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Posted 19 August 2009 - 07:27 PM

You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

=

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 fab4life4ever

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Posted 20 August 2009 - 04:10 AM

SmitFraudFix v2.423

Scan done at 23:03:34.48, Wed 08/19/2009
Run from D:\downloads\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts

127.0.0.1 localhost

VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files


IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


RK


DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{521A9239-6DE3-4E95-9F28-CEAF3B7D0728}: DhcpNameServer=68.87.64.150 68.87.75.198
HKLM\SYSTEM\CS1\Services\Tcpip\..\{521A9239-6DE3-4E95-9F28-CEAF3B7D0728}: DhcpNameServer=192.168.1.1 192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{521A9239-6DE3-4E95-9F28-CEAF3B7D0728}: DhcpNameServer=68.87.64.150 68.87.75.198
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.87.64.150 68.87.75.198
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1 192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.87.64.150 68.87.75.198


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!



RK.2



Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End

#10 rigel

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Posted 20 August 2009 - 08:24 PM

I am sorry, but I have Bad news... you have one of the newer malware infections. Our tools here cannot fix this infection

Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far.

If you need any help with the guide, please let me know. Best wishes - you are in good hands...

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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