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I think Ive been Infected!


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#1 whitedragon551

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Posted 14 August 2009 - 04:53 PM

Ok I have Comodo Firewall and Avira Antivir Premium. I also have MBAM and Spyware Blaster. Somehow I got a virus or something. My Paypal account was hacked into and someone tried to send themselves $208 to some company named Moniker. Today my Facebook was activated and its been deactivated for over 6 months.

Ive completely whipped my wifes laptop HD. Hers doesnt have as much to configure as mine does. Now I have completely scanned my HD with Avira and MBAM and made sure Spyware Blaster was up to date and nothing was found. I also checked Comodo and there are no unrecognized programs in the list of exceptions. Hijackthis didnt find anything either. PrevX 3.0 came back clean as well.

Anything else I can do to make sure nothing is here?

Im using Vista Ultimate x64 for software compatibility reference.

I dont think its a case of identity theft. Both cases have been online only.

Edited by whitedragon551, 14 August 2009 - 05:04 PM.

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#2 whitedragon551

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Posted 14 August 2009 - 10:37 PM

ttt

Hitman Pro also came back clean.

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#3 boopme

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Posted 15 August 2009 - 10:46 AM

If you formatted and wiped one,that one is clear..

If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
What Should I Do If I've Become A Victim Of Identity Theft?
Identity Theft Victims Guide - What to do

I can suggest you run DRWeb as I have no logs to reference what the previous infections were..
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

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#4 whitedragon551

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Posted 15 August 2009 - 06:54 PM

Well CureIt came back clean as well. I didnt find a .csv file. I do however have the entire scan log and a screen shot showing it was clean.

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#5 boopme

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Posted 15 August 2009 - 07:44 PM

Did it find any Back doors or rootkits?
You should change ( And write it in a safe place) the Default Password

How is it running now?

Edited by boopme, 15 August 2009 - 08:38 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 whitedragon551

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Posted 15 August 2009 - 08:34 PM

The password for the router was changed to a 26 digit combination of letters, numbers, symbols and upper and lower case. It already was to begin with though.

The computer has been running fine. No lags or slow downs or CPU usage spikes any where.

Posted Image

Edited by whitedragon551, 15 August 2009 - 08:35 PM.

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#7 boopme

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Posted 15 August 2009 - 08:40 PM

Well it looks clean to me.. If there's nothing else then ...
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 whitedragon551

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Posted 15 August 2009 - 08:54 PM

I dont use System Restore.

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