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Unsure TROJANS have gone, now my wallpaper has changed!!!


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#1 swineflucpu

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Posted 14 August 2009 - 03:19 PM

Ok prepare for an essay of crap lol... my CPU has been going slower and slower, a few weeks ago I noticed my C: drive had less space than usual which didnít make sense as I hardly even add anything to it. THEN I notice 2 explorer.exe in task manager... THEN I notice when I open internet explorer it occasionally opens 2 explorerís in task manager and I also notice 2 task eng in task manager. I would lie to list the steps I have taken, but I think it might be easier to list the ones I havenít taken. Usually I do a good job of virus removal independently but Iím just not sure now. I have run about 7 different scans (including a couple in safe mode) and I have run that combofix and I have come up with different results every time. I think I had 3 or 4 virus detected from all the scans and I followed there steps to removal, now all the virus scans I run I get negative results (as is not infected). THEN my computer crashes and my screensaver is gone (had that cool I-tunes one too) and my wallpaper has changed. Also noticed csrss.exe in task manager with no user name or description and when I go into TM as admin I have 2 Csrss.exeís. Hmm what else.... my iexplorer uses a ton of memory, goes to around 170,000k usually. Iím sure there is more but I canít think right now. List of virus scan equip I have used: -
a-squared,
Combofix
Malware bytes anti malware
Norton (though my subscription has run out on that)
AVG 8.5 (and 7.5 before I updated it)
A few other online ones that I canít think of at the moment.
ALSO... I have notice internet explorer shortcut has magically been put back on my desktop even though I remember removing it from my desktop the day I bought the laptop about 2 years ago.
Can somebody check my computer make sure it is ok, so use it without fear and if it isnít tell me what to do to make it ok (i wont system restore though, i rather get a new comp before doing that)

thank you :thumbsup:

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#2 garmanma

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Posted 15 August 2009 - 09:07 PM

Welcome to BC

Please do not post a Combofix log in this forum

Update mbam and run a FULL scan
Please post the results

Then try


ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
---------------------------

Follow it up with a Dr Web scan


Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 swineflucpu

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Posted 16 August 2009 - 11:54 PM

Malwarebytes' Anti-Malware 1.40
Database version: 2636
Windows 6.0.6001 Service Pack 1

17/08/2009 02:54:06
mbam-log-2009-08-17 (02-54-05).txt

Scan type: Full Scan (C:\|E:\|)
Objects scanned: 262467
Time elapsed: 3 hour(s), 11 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

thats my MBAM results and im going to do the others today and tommorow, o and i forgot to mention im using windows vista

#4 garmanma

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Posted 17 August 2009 - 07:20 PM

No problem

I noticed my C: drive had less space than usual which didnít make sense as I hardly even add anything to it.


Here's a nice application that shows what all is on your hard drive
http://windirstat.info/ or
http://download.cnet.com/SequoiaView/3000-...4-10549662.html
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 swineflucpu

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Posted 24 August 2009 - 04:17 AM

i've done the other ones... it took long to reply as i lost internet for a couple days (nightmare)... found a couple more virus'... couldnt post a log because the computer decided to crash n reset itself as i was about to save the log... (nice timing)
also this doesnt make alot of sense "Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot." 1stly i'm in safe mode so OBVIOUSLY i was gonna reboot, so did you mean do not reboot??? or did u mean to say reboot so that the files DONT get moved or deleted... or what , i'm just confused by the statement.... in any case i obviously rebooted.




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