Posted 14 August 2009 - 10:18 AM
I have a Windows XP Professional SP2 running on my desktop PC. The problem is sometimes when i start my PC the screen at which we choose our Windows User account freezes. The pointer is moving fine but the accounts cannot be accessed. The icon in the lower left corner used for restarting or shutting down the PC doesn't work. Besides this sometimes the screen freezes at "Windows is loading....." screen. Sometimes it just shows a black screen with the pointer in the middle. All i can do about this is press the restart button. There is no specific pattern about this. It happens randomly.
I have tried running the "chkdsk" utility from the cmd, but that doesn't seem to help. I have a Quickheal Total Security antivirus running on my PC. I have performed a full system scan, but nothing has changed. I tried scanning using the Spybot Search and Destroy but it does not open.
I hope you guys can help me with this. Cheers!