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I am infected with Trojan.Generic


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6 replies to this topic

#1 zirje

zirje

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  • Local time:02:54 AM

Posted 14 August 2009 - 07:52 AM

Hello!

I installed Acronis Disk Director program on my computer(laptop) and I found out that it is infected with virus. Now, when I turn on my computer, it doesn't load all programs that it should load on startup, or at least it doesnt show them in the taskbar(including my antivirus program). Other thing is that it is very slow, unusably slow, and I made a clean instalation of Windows one week ago. Please help me!

Here are the logs:



Here is DDS log:

DDS (Ver_09-07-30.01) - NTFSx86
Run by Filip at 14:30:14,12 on pet 14.08.2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.177 [GMT 2:00]

AV: BitDefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: BitDefender Vatrozid *enabled* {4055920F-2E99-48A8-A270-4243D2B8F242}

============== Running Processes ===============

D:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
D:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
D:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
D:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\RTHDCPL.EXE
D:\WINDOWS\system32\igfxtray.exe
D:\WINDOWS\system32\igfxpers.exe
D:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
D:\Program Files\Java\jre6\bin\jusched.exe
D:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\Program Files\VMware\VMware Server\vmware-authd.exe
D:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
D:\WINDOWS\system32\vmnat.exe
D:\WINDOWS\system32\vmnetdhcp.exe
D:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
D:\Program Files\VMware\VMware Server\vmserverdWin32.exe
D:\WINDOWS\system32\wscntfy.exe
D:\Program Files\Netscape\Navigator 9\navigator.exe
D:\Documents and Settings\Filip\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - d:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - d:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - d:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - d:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - d:\program files\bitdefender\bitdefender 2009\IEToolbar.dll
uRun: [CTFMON.EXE] d:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] d:\program files\realtek\audio\installshield\AzMixerSel.exe
mRun: [igfxtray] d:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] d:\windows\system32\hkcmd.exe
mRun: [igfxpers] d:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "d:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [BDAgent] "d:\program files\bitdefender\bitdefender 2009\bdagent.exe"
mRun: [BitDefender Antiphishing Helper] "d:\program files\bitdefender\bitdefender 2009\IEShow.exe"
mRun: [SunJavaUpdateSched] "d:\program files\java\jre6\bin\jusched.exe"
mRun: [OSSelectorReinstall] d:\program files\common files\acronis\acronis disk director\oss_reinstall.exe
mRun: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
dRun: [CTFMON.EXE] d:\windows\system32\CTFMON.EXE
IE: E&xport to Microsoft Excel - d:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - d:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - d:\docume~1\filip\applic~1\mozilla\firefox\profiles\ky954y9o.default\
FF - component: d:\program files\mozilla firefox\components\FFComm.dll
FF - HiddenExtension: Java Console: No Registry Reference - d:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 BDVEDISK;BDVEDISK;d:\program files\bitdefender\bitdefender 2009\BDVEDISK.sys [2008-10-6 82696]
R2 VMCService;Vodafone Mobile Connect Service;d:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2008-11-4 14336]
R2 vmserverdWin32;VMware Registration Service;d:\program files\vmware\vmware server\vmserverdWin32.exe [2007-9-6 1650781]
R3 bdfm;BDFM;d:\windows\system32\drivers\bdfm.sys [2008-9-18 111112]
R3 Bdfndisf;BitDefender Firewall NDIS Filter Service;d:\windows\system32\drivers\bdfndisf.sys [2009-2-12 104328]
R3 ZTEusbnet;ZTE USB-NDIS miniport;d:\windows\system32\drivers\ZTEusbnet.sys [2009-8-12 110080]
R3 ZTEusbvoice;ZTE VoUSB Port;d:\windows\system32\drivers\zteusbvoice.sys [2009-8-12 104960]
S3 Arrakis3;BitDefender Arrakis Server;d:\program files\common files\bitdefender\bitdefender arrakis server\bin\Arrakis3.exe [2009-1-20 172032]
S3 massfilter;ZTE Mass Storage Filter Driver;d:\windows\system32\drivers\massfilter.sys [2009-8-12 7680]

=============== Created Last 30 ================

2009-08-13 00:55 <DIR> --d----- d:\program files\Microsoft
2009-08-12 22:16 3,246 a------- d:\windows\system32\wbem\Outlook_01ca1b89cdbaf372.mof
2009-08-12 21:25 110,080 a----r-- d:\windows\system32\drivers\ZTEusbnet.sys
2009-08-12 21:25 104,960 a----r-- d:\windows\system32\drivers\ZTEusbmdm6k.sys
2009-08-12 21:25 104,960 a----r-- d:\windows\system32\drivers\zteusbvoice.sys
2009-08-12 21:25 105,344 a----r-- d:\windows\system32\drivers\ZTEusbnmea.sys
2009-08-12 21:25 104,960 a----r-- d:\windows\system32\drivers\ZTEusbser6k.sys
2009-08-12 21:25 32,128 ac------ d:\windows\system32\dllcache\usbccgp.sys
2009-08-12 21:25 32,128 a------- d:\windows\system32\drivers\usbccgp.sys
2009-08-12 21:25 <DIR> --d----- d:\docume~1\filip\applic~1\Vodafone
2009-08-12 21:24 7,680 a----r-- d:\windows\system32\drivers\massfilter.sys
2009-08-12 21:24 <DIR> --d----- d:\docume~1\alluse~1\applic~1\Vodafone
2009-08-12 21:24 <DIR> --d----- d:\program files\Vodafone
2009-08-12 21:17 26,368 ac------ d:\windows\system32\dllcache\usbstor.sys
2009-08-11 01:40 376 a------- d:\windows\ODBC.INI
2009-08-11 01:40 17,920 a------- d:\windows\system32\mdimon.dll
2009-08-11 01:39 <DIR> --d----- d:\program files\common files\L&H
2009-08-11 01:38 <DIR> --d----- d:\program files\Microsoft ActiveSync
2009-08-11 01:36 <DIR> --d----- d:\windows\SHELLNEW
2009-08-09 12:22 9,600 a----r-- d:\windows\system32\drivers\vmnetadapter.sys
2009-08-09 12:22 5,120 a----r-- d:\windows\system32\vnetinst.dll
2009-08-09 12:22 106,496 a------- d:\windows\system32\vmnetdhcp.exe
2009-08-09 12:22 135,168 a------- d:\windows\system32\vmnat.exe
2009-08-09 12:22 15,616 a------- d:\windows\system32\drivers\vmnetuserif.sys
2009-08-09 12:22 10,240 a----r-- d:\windows\system32\drivers\vmnet.sys
2009-08-09 12:22 364,631 a------- d:\windows\system32\vnetlib.dll
2009-08-09 12:15 <DIR> --d----- d:\program files\common files\VMware
2009-08-09 12:15 <DIR> --d----- D:\Virtual Machines
2009-08-09 12:14 <DIR> --d----- d:\program files\VMware
2009-08-09 12:00 1,024 a------- d:\windows\system32\AutoPartNt.let
2009-08-09 11:59 1,392,304 a------- d:\windows\system32\AutoPartNt.exe
2009-08-09 11:53 114,048 a------- d:\windows\system32\drivers\snapman.sys
2009-08-09 11:49 <DIR> --d----- d:\program files\Acronis Disk Director Suite 10 build 2160
2009-08-09 07:02 <DIR> --d----- d:\program files\Windows Live SkyDrive
2009-08-09 06:59 <DIR> --d----- d:\program files\common files\Windows Live
2009-08-08 12:02 <DIR> --d----- d:\docume~1\filip\applic~1\BitTorrent
2009-08-08 12:02 <DIR> --d----- d:\program files\BitTorrent
2009-08-03 15:30 221,184 a------- d:\windows\system32\wmpns.dll
2009-08-01 13:08 10,022 a--sh--- d:\windows\system32\KGyGaAvL.sys
2009-08-01 12:43 410,984 a------- d:\windows\system32\deploytk.dll
2009-08-01 12:43 73,728 a------- d:\windows\system32\javacpl.cpl
2009-08-01 11:30 <DIR> --d----- d:\program files\common files\DivX Shared
2009-08-01 11:24 <DIR> --d----- d:\windows\system32\wbem\Repository
2009-08-01 11:21 <DIR> --d----- d:\program files\Essentials Codec Pack
2009-08-01 10:38 <DIR> --d----- d:\windows\LastGood(2)
2009-07-31 16:52 <DIR> --d----- d:\program files\DivX
2009-07-31 15:32 <DIR> --d----- d:\program files\DVD Decrypter
2009-07-31 13:07 <DIR> --d----- d:\program files\ASUSTek
2009-07-31 12:33 <DIR> --d----- d:\program files\Nero
2009-07-31 12:30 <DIR> --d----- d:\windows\RegisteredPackages
2009-07-31 12:22 306,688 a------- d:\windows\IsUninst.exe
2009-07-31 06:07 850 a------- d:\windows\system32\ProductTweaks.xml
2009-07-31 06:07 385 a------- d:\windows\system32\user_gensett.xml
2009-07-31 05:57 121 a------- d:\windows\bdagent.INI
2009-07-31 05:56 81,984 a------- d:\windows\system32\bdod.bin
2009-07-31 05:43 <DIR> --d----- d:\docume~1\filip\applic~1\BitDefender
2009-07-31 05:43 <DIR> --d----- d:\program files\BitDefender
2009-07-31 05:43 <DIR> --d----- d:\docume~1\alluse~1\applic~1\BitDefender
2009-07-31 05:41 <DIR> --d----- d:\program files\common files\BitDefender
2009-07-31 04:49 139,264 a------- d:\windows\system32\igfxres.dll
2009-07-31 04:46 146,650 a------- d:\windows\system32\BuzzingBee.wav
2009-07-31 04:46 940,794 a------- d:\windows\system32\LoopyMusic.wav
2009-07-31 04:45 <DIR> --d----- d:\windows\system32\Lang
2009-07-31 04:43 146,048 ac------ d:\windows\system32\dllcache\portcls.sys
2009-07-31 04:43 <DIR> --d----- d:\program files\Realtek
2009-07-31 04:42 <DIR> --d----- D:\DRIVERS
2009-07-31 04:21 <DIR> --d----- d:\program files\Netscape
2009-07-31 03:52 <DIR> --d----- d:\windows\system32\en
2009-07-31 03:52 <DIR> --d----- d:\windows\l2schemas
2009-07-31 03:52 <DIR> --d----- d:\windows\system32\bits
2009-07-31 03:50 <DIR> --d----- d:\windows\ServicePackFiles
2009-07-31 03:49 294,912 -c------ d:\windows\system32\dllcache\dlimport.exe
2009-07-31 03:46 19,569 a------- d:\windows\002851_.tmp
2009-07-31 03:46 <DIR> --d----- d:\windows\system32\ReinstallBackups
2009-07-31 03:46 26,488 a------- d:\windows\system32\spupdsvc.exe
2009-07-31 03:33 <DIR> --d----- d:\documents and settings\Filip
2009-07-31 03:31 <DIR> --ds---- d:\windows\system32\Microsoft
2009-07-31 03:05 3,072 a------- d:\windows\system32\drivers\audstub.sys
2009-07-31 03:04 57,600 a------- d:\windows\system32\drivers\redbook.sys
2009-07-31 03:04 10,240 a------- d:\windows\system32\drivers\compbatt.sys
2009-07-31 03:04 14,208 a------- d:\windows\system32\drivers\battc.sys
2009-07-31 03:04 13,952 a------- d:\windows\system32\drivers\cmbatt.sys
2009-07-31 03:04 20,992 a------- d:\windows\system32\drivers\RTL8139.sys
2009-07-31 03:04 6,400 a------- d:\windows\system32\drivers\enum1394.sys
2009-07-31 03:03 74,240 a------- d:\windows\system32\usbui.dll
2009-07-31 03:02 <DIR> --d----- d:\program files\common files\ODBC
2009-07-31 03:02 <DIR> --d----- d:\program files\common files\SpeechEngines
2009-07-31 03:02 <DIR> --d--r-- d:\documents and settings\all users\Documents
2009-07-31 03:01 13,753 a----r-- d:\windows\SET8.tmp
2009-07-31 03:01 1,086,058 a----r-- d:\windows\SET4.tmp
2009-07-31 03:01 1,042,903 a----r-- d:\windows\SET3.tmp
2009-07-31 03:01 <DIR> --d----- d:\windows\system32\CatRoot2
2009-07-31 03:01 <DIR> --d----- d:\windows\system32\CatRoot
2009-07-31 03:01 <DIR> --d----- D:\Documents and Settings
2009-07-31 03:00 261 a------- d:\windows\system32\$winnt$.inf
2009-07-31 01:14 <DIR> --dsh--- d:\documents and settings\all users\DRM
2009-07-31 01:14 <DIR> --d-h--- d:\program files\WindowsUpdate
2009-07-31 01:13 <DIR> --d----- d:\program files\common files\MSSoap
2009-07-31 01:11 <DIR> --d----- d:\program files\Online Services
2009-07-31 01:11 <DIR> --d----- d:\program files\Messenger
2009-07-31 01:11 <DIR> --d----- d:\program files\MSN Gaming Zone
2009-07-31 01:10 <DIR> --d----- d:\program files\Windows NT

==================== Find3M ====================

2009-07-31 04:43 315,392 a------- d:\windows\HideWin.exe
2009-07-31 03:56 86,327 a------- d:\windows\pchealth\helpctr\offlinecache\index.dat
2009-07-31 01:11 21,640 a------- d:\windows\system32\emptyregdb.dat

============= FINISH: 14:30:46,62 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:08:54 AM

Posted 25 August 2009 - 11:32 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 zirje

zirje
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  • Local time:02:54 AM

Posted 01 September 2009 - 08:50 AM

Hello!
There is no problem for being little late! And excuse me for late reply!

I just want to note that I have 3 operating systems on my computer, one is Windows Server 2003, and another two are XP Professional. So, now, the infected operating system partition is D .

Here is new log:



DDS (Ver_09-07-30.01) - NTFSx86
Run by Filip at 15:39:10,53 on uto 01.09.2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.243 [GMT 2:00]

AV: BitDefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: BitDefender Vatrozid *enabled* {4055920F-2E99-48A8-A270-4243D2B8F242}

============== Running Processes ===============

F:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
F:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\Explorer.EXE
F:\WINDOWS\RTHDCPL.EXE
D:\WINDOWS\system32\igfxtray.exe
D:\WINDOWS\system32\igfxpers.exe
D:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
F:\WINDOWS\system32\ctfmon.exe
D:\WINDOWS\system32\svchost.exe -k netsvcs
D:\Program Files\VMware\VMware Server\vmware-authd.exe
D:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
D:\WINDOWS\system32\vmnat.exe
D:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
D:\Program Files\VMware\VMware Server\vmserverdWin32.exe
D:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
F:\Documents and Settings\Filip\Desktop\dds.scr

============== Pseudo HJT Report ===============

uLocal Page = d:\windows\system32\blank.htm
mWinlogon: Userinit=d:\windows\system32\userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - d:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - d:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - d:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - d:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - d:\program files\bitdefender\bitdefender 2009\IEToolbar.dll
uRun: [CTFMON.EXE] f:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] d:\program files\realtek\audio\installshield\AzMixerSel.exe
mRun: [igfxtray] d:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] d:\windows\system32\hkcmd.exe
mRun: [igfxpers] d:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "d:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [BDAgent] "d:\program files\bitdefender\bitdefender 2009\bdagent.exe"
mRun: [BitDefender Antiphishing Helper] "d:\program files\bitdefender\bitdefender 2009\IEShow.exe"
mRun: [SunJavaUpdateSched] "d:\program files\java\jre6\bin\jusched.exe"
mRun: [OSSelectorReinstall] d:\program files\common files\acronis\acronis disk director\oss_reinstall.exe
mRun: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
dRun: [CTFMON.EXE] d:\windows\system32\CTFMON.EXE
IE: E&xport to Microsoft Excel - d:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - d:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R2 VMCService;Vodafone Mobile Connect Service;d:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2008-11-4 14336]
R2 vmserverdWin32;VMware Registration Service;d:\program files\vmware\vmware server\vmserverdWin32.exe [2007-9-6 1650781]
R3 Bdfndisf;BitDefender Firewall NDIS Filter Service;f:\windows\system32\drivers\bdfndisf.sys [2009-2-12 104328]
R3 ZTEusbnet;ZTE USB-NDIS miniport;f:\windows\system32\drivers\ZTEusbnet.sys [2009-8-12 110080]
R3 ZTEusbvoice;ZTE VoUSB Port;f:\windows\system32\drivers\zteusbvoice.sys [2009-8-12 104960]
S2 BDVEDISK;BDVEDISK;\??\d:\program files\bitdefender\bitdefender 2009\bdvedisk.sys --> d:\program files\bitdefender\bitdefender 2009\BDVEDISK.sys [?]
S3 Arrakis3;BitDefender Arrakis Server;"d:\program files\common files\bitdefender\bitdefender arrakis server\bin\arrakis3.exe" --> d:\program files\common files\bitdefender\bitdefender arrakis server\bin\Arrakis3.exe [?]
S3 bdfm;BDFM;f:\windows\system32\drivers\bdfm.sys [2008-9-18 111112]
S3 massfilter;ZTE Mass Storage Filter Driver;f:\windows\system32\drivers\massfilter.sys [2009-8-12 7680]

============== File Associations ===============

chm.file="d:\windows\hh.exe" %1

=============== Created Last 30 ================

2009-08-31 20:57 <DIR> --d----- d:\program files\Microsoft
2009-08-31 20:57 <DIR> --d----- d:\program files\Windows Live SkyDrive
2009-08-31 20:54 <DIR> --d----- d:\program files\common files\Windows Live
2009-08-31 20:23 <DIR> --d----- d:\program files\common files\xing shared
2009-08-31 20:22 <DIR> --d----- d:\program files\common files\Real
2009-08-22 21:12 <DIR> --d----- d:\program files\common files\ODBC
2009-08-22 21:12 <DIR> --d----- d:\program files\common files\SpeechEngines
2009-08-22 20:48 <DIR> --d----- d:\program files\common files\VMware
2009-08-22 20:47 <DIR> --d----- d:\program files\VMware
2009-08-22 20:36 <DIR> --d----- d:\program files\Vodafone
2009-08-22 20:29 <DIR> --d----- d:\program files\Netscape
2009-08-22 19:41 <DIR> --d----- d:\program files\Realtek
2009-08-22 19:23 <DIR> --d-h--- d:\program files\WindowsUpdate
2009-08-22 19:22 <DIR> --d----- d:\program files\common files\MSSoap
2009-08-22 19:21 <DIR> --d----- d:\program files\Online Services
2009-08-22 19:20 <DIR> --d----- d:\program files\Messenger
2009-08-22 19:20 <DIR> --d----- d:\program files\MSN Gaming Zone
2009-08-22 19:20 <DIR> --d----- d:\program files\Windows NT
2009-08-22 16:15 <DIR> --d----- f:\windows\system32\SoftwareDistribution
2009-08-18 19:01 61,440 a------- f:\windows\system32\Ms12x.exe
2009-08-18 19:00 88,736 a------- f:\windows\system32\Ms14.exe
2009-08-18 19:00 83 a------- f:\windows\system32\i
2009-08-17 18:02 81 a------- f:\windows\system32\asr_rhyia
2009-08-16 19:18 600 a------- f:\windows\system32\BDUpdateV1.xml
2009-08-12 22:16 3,246 a------- f:\windows\system32\wbem\Outlook_01ca1b89cdbaf372.mof
2009-08-12 21:25 110,080 a----r-- f:\windows\system32\drivers\ZTEusbnet.sys
2009-08-12 21:25 104,960 a----r-- f:\windows\system32\drivers\ZTEusbmdm6k.sys
2009-08-12 21:25 104,960 a----r-- f:\windows\system32\drivers\zteusbvoice.sys
2009-08-12 21:25 105,344 a----r-- f:\windows\system32\drivers\ZTEusbnmea.sys
2009-08-12 21:25 104,960 a----r-- f:\windows\system32\drivers\ZTEusbser6k.sys
2009-08-12 21:25 32,128 ac------ f:\windows\system32\dllcache\usbccgp.sys
2009-08-12 21:25 32,128 a------- f:\windows\system32\drivers\usbccgp.sys
2009-08-12 21:25 <DIR> --d----- f:\docume~1\filip\applic~1\Vodafone
2009-08-12 21:24 7,680 a----r-- f:\windows\system32\drivers\massfilter.sys
2009-08-12 21:24 <DIR> --d----- f:\docume~1\alluse~1\applic~1\Vodafone
2009-08-12 21:17 26,368 ac------ f:\windows\system32\dllcache\usbstor.sys
2009-08-11 01:40 376 a------- f:\windows\ODBC.INI
2009-08-11 01:40 17,920 a------- f:\windows\system32\mdimon.dll
2009-08-11 01:36 <DIR> --d----- f:\windows\SHELLNEW
2009-08-09 12:22 9,600 a----r-- f:\windows\system32\drivers\vmnetadapter.sys
2009-08-09 12:22 5,120 a----r-- f:\windows\system32\vnetinst.dll
2009-08-09 12:22 106,496 a------- f:\windows\system32\vmnetdhcp.exe
2009-08-09 12:22 135,168 -------- f:\windows\system32\vmnat.exe
2009-08-09 12:22 15,616 a------- f:\windows\system32\drivers\vmnetuserif.sys
2009-08-09 12:22 10,240 a----r-- f:\windows\system32\drivers\vmnet.sys
2009-08-09 12:22 364,631 a------- f:\windows\system32\vnetlib.dll
2009-08-09 12:15 <DIR> --d----- F:\Virtual Machines
2009-08-09 12:00 1,024 a------- f:\windows\system32\AutoPartNt.let
2009-08-09 11:59 1,392,304 a------- f:\windows\system32\AutoPartNt.exe
2009-08-09 11:53 114,048 a------- f:\windows\system32\drivers\snapman.sys
2009-08-08 12:02 <DIR> --d----- f:\docume~1\filip\applic~1\BitTorrent
2009-08-03 15:30 221,184 a------- f:\windows\system32\wmpns.dll

==================== Find3M ====================

2009-08-16 19:55 81,984 a------- f:\windows\system32\bdod.bin
2009-08-01 13:08 10,022 a--sh--- f:\windows\system32\KGyGaAvL.sys
2009-08-01 12:43 410,984 a------- f:\windows\system32\deploytk.dll
2009-07-31 04:43 315,392 a------- f:\windows\HideWin.exe
2009-07-31 03:56 86,327 a------- f:\windows\pchealth\helpctr\offlinecache\index.dat
2009-07-31 01:11 21,640 a------- f:\windows\system32\emptyregdb.dat

============= FINISH: 15:39:24,34 ===============

Attached Files


Edited by zirje, 01 September 2009 - 08:56 AM.


#4 m0le

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Posted 07 September 2009 - 07:29 PM

Hi zirje,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#5 m0le

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Posted 07 September 2009 - 07:59 PM

Hi zirje,

The DDS log looks clean. I think it may be worth checking out a few things.


Have you uninstalled the infected program? I can see Acronis is still there. If it isn't a clean version we should do that first.

Click "start" on the taskbar and then click on the "Control Panel" icon.
Please doubleclick the "Add or Remove Programs" icon
A list of programs installed will be "populated" this may take a bit of time.
If they exist, uninstall the following by clicking on the following entries and selecting "remove":

Acronis Disk Director Suite 10 build 2160
Acronis Disk Director Suite


Additional instructions can be found here if needed.


Now let's run a removal tool and see what we can remove and what's there

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


We should also check for rootkit activity

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
Thanks :thumbup2:
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#6 m0le

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Posted 11 September 2009 - 08:07 PM

[i]Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open.

If you like you can PM me.

Thanks,

m0le
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#7 m0le

m0le

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Posted 12 September 2009 - 08:07 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :thumbup2:

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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