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Got a recurring error message...


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#1 Jeremy James

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Posted 14 August 2009 - 06:36 AM

Many times, after a period of inactivity, I'll come back to my computer, and see that my computer has rebooted. As soon as I bring Windows up, I get the "The system has recovered from a serious error message." When I click on the option to see what data this error reported, this is the error signature

BCCode : 1000000a BCP1 : 00000010 BCP2 : 00000002 BCP3 : 00000001
BCP4 : 8051662C OSVer : 5_1_2600 SP : 2_0 Product : 256_1

I can also click to see the technical information about this error report, and I get this:
C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\WER4fe9.dir00\Mini081409-01.dmp
C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\WER4fe9.dir00\sysdata.xml

Any thoughts?

Jeremy

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#2 hamluis

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Posted 14 August 2009 - 12:09 PM

You can attempt to analyze the dump message, Help Diagnosing BSODs And Crashes (BC) - http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/

See 0x0000000A: IRQL_NOT_LESS_OR_EQUAL, http://www.aumha.org/a/stop.htm, for technical explanation.

This error has (potentially) many different causes...hopefully, taking a look at the .dmp file will provide more useful clues.

Louis




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