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xwreg32.dll and multiple instances of iexplore.exe


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4 replies to this topic

#1 boingo2000

boingo2000

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  • Location:Phoenix, AZ
  • Local time:03:08 AM

Posted 14 August 2009 - 01:13 AM

I've had a couple problems pop up recently. For a couple of weeks, I've found that there are multiple iexplore.exe processes running, sometimes as many as 10 or 12. It appears than when IE is opened, several duplicate processes are opened in the background. Now, in the past day or so, Norton has been identifying the file xwreg32.dll (which is in the windows/system32 folder) as a "downloader", but it is unable to access the file to get rid of it, and when I try to manually delete or rename it, Windows won't let me because the file is in use or can't be accessed. I'm not sure if these two issues are related or not.

Following is the DDS log:


DDS (Ver_09-07-30.01) - NTFSx86
Run by Mitch at 22:11:20.89 on Thu 08/13/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.234 [GMT -7:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C}

============== Running Processes ===============

C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System\CmFlywav.exe
C:\Program Files\Wireless-G Music Bridge\WMB54G.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Documents and Settings\Mitch\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [<NO NAME>]
uRun: [ATI Launchpad]
uRun: [Creative Detector] c:\program files\creative\mediasource\detector\CTDetect.exe /R
uRun: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\RegistryBooster.exe /S
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\point32.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [ccRegVfy] "c:\program files\common files\symantec shared\ccRegVfy.exe"
mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe /Consumer
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [InCD] c:\program files\ahead\incd\InCD.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [CmFlywaveName] c:\windows\system\CmFlywav.exe
mRun: [Linksys WMB54G Utility] c:\program files\wireless-g music bridge\WMB54G.exe -R
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {44226DFF-747E-4edc-B30C-78752E50CD0C} - {44226DFF-747E-4edc-B30C-78752E50CD0C} - c:\program files\ati multimedia\tv\EXPLBAR.DLL
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
Trusted Zone: aol.com\free
Trusted Zone: turbotax.com
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/su/ocx/15026/CTSUEng.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab
DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - hxxp://downloads.ewido.net/ewidoOnlineScan.cab
DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxps://ive.gdc4s.com/files/en/products/client/ica/current/wficac.cab,DanaInfo=download2.citrix.com+
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.snapfish.com/SnapfishActivia.cab
DPF: {41F17733-B041-4099-A042-B518BB6A408C} - hxxp://a1540.g.akamai.net/7/1540/52/20060104/qtinstall.info.apple.com/snape/us/win/QuickTimeInstaller.exe
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.3.7.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {62789780-B744-11D0-986B-00609731A21D} - hxxp://www.maricopa.gov/assessor/gis/plugin/mgaxctrl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119588498062
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://acs.pandasoftware.com/activescan/as5free/asinst.cab
DPF: {9BFC2253-B9D9-477E-9488-CA450232620D} - hxxps://fastconnectkitsetup.cox.net/wizlet/CoxNA/static/controls/WebflowActiveX.CAB
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553550000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - hxxp://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://ive.gdc4s.com/dana-cached/setup/JuniperSetupSP1.cab
DPF: {EBF85371-A38F-485B-B28F-0B4C82D25937} - hxxp://update.hpphoto.com/download/HPSWUpdate.ocx
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/su/ocx/15026/CTPID.cab
DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} - hxxp://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} - hxxp://photos.msn.com/resources/neutral/controls/DigWebX2.cab?10,0,910,0
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mitch\applic~1\mozilla\firefox\profiles\ao2d6s0r.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://start.mozilla.org/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - plugin: c:\program files\mozilla firefox\plugins\nplalaDl.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");

============= SERVICES / DRIVERS ===============

R0 BsStor;InCD Storage Helper Driver;c:\windows\system32\drivers\bsstor.sys [2005-7-9 9344]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-7-11 64160]
R2 BsUDF;InCD UDF Driver;c:\windows\system32\drivers\bsudf.sys [2005-7-9 468480]
R2 SAVRTPEL;SAVRTPEL;c:\windows\system32\drivers\SAVRTPEL.SYS [2005-6-23 35552]
R3 cmvad;C-Media Wi-Sonic Wireless Audio Interface;c:\windows\system32\drivers\cmudaxv.sys [2007-12-23 1351360]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090812.008\NAVENG.Sys [2009-8-12 87888]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090812.008\NavEx15.Sys [2009-8-12 875728]
R3 SAVRT;SAVRT;c:\windows\system32\drivers\SAVRT.SYS [2005-6-23 235744]

=============== Created Last 30 ================

2009-08-05 06:04 54,156 a---h--- c:\windows\QTFont.qfn
2009-08-05 06:04 1,409 a------- c:\windows\QTFont.for
2009-08-02 22:45 <DIR> --d----- c:\docume~1\mitch\applic~1\Malwarebytes
2009-08-02 22:45 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-02 22:45 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-02 22:45 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-02 22:45 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-31 10:04 <DIR> --d----- c:\program files\Shared

==================== Find3M ====================

2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-03 07:49 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-07-03 07:49 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-22 22:23 119,110 a------- c:\windows\hpqins00.dat
2009-06-22 22:12 145,886 a------- c:\windows\hpoins21.dat
2009-06-21 18:39 107,437 a------- c:\windows\hpqins11.dat
2009-06-21 18:37 107,461 a------- c:\windows\hpqins05.dat
2009-06-21 18:34 108,086 a------- c:\windows\hpqins01.dat
2009-06-04 21:52 3,688 a------- c:\windows\system32\d3d9caps.dat
2005-12-04 10:47 17,536 a------- c:\docume~1\mitch\applic~1\GDIPFONTCACHEV1.DAT
2005-06-23 21:21 32 a--sh--- c:\windows\{4F518E5F-3FB8-46C1-8B27-2101C358E47F}.dat
2005-06-23 21:21 32 a--sh--- c:\windows\{54D42D81-B987-499B-A392-24EAA2EEBF6F}.dat
2005-06-23 21:23 32 a--sh--- c:\windows\{967DDFF7-1FDD-45E5-A468-CCCE0FC41C65}.dat
2005-06-23 21:20 32 a--sh--- c:\windows\{9FB209B3-9A1D-4CB4-82DE-6E5F23DFF5C3}.dat
2005-06-23 21:21 32 a--sh--- c:\windows\{B448FCD3-BD3D-44F2-B9D7-8089EB8D2384}.dat
2005-06-23 21:24 32 a--sh--- c:\windows\{C39676ED-4471-4958-9B72-9E81F4C774D3}.dat
2005-06-23 21:24 32 a--sh--- c:\windows\{FAFB8F46-4DA4-4135-8810-63AE85E3EAA3}.dat
2005-06-23 21:21 32 a--sh--- c:\windows\system32\{02752B35-4BB5-4A73-B2AD-5C9BE5A3514E}.dat
2005-06-23 21:24 32 a--sh--- c:\windows\system32\{5DBC307B-11CC-4BC3-910F-EC71BA0D3767}.dat
2005-06-23 21:23 32 a--sh--- c:\windows\system32\{5EEA2BBD-897A-4769-AFC9-D855BF4E99D3}.dat
2005-06-23 21:24 32 a--sh--- c:\windows\system32\{65747880-A531-438D-9A18-45FA76C37C87}.dat
2005-06-23 21:20 32 a--sh--- c:\windows\system32\{7402298F-AB91-49D7-B333-2933ED181227}.dat
2005-06-23 21:21 32 a--sh--- c:\windows\system32\{9EAF8114-EF9D-4B3B-8C56-BA8E2E6BE7FC}.dat
2005-06-23 21:21 32 a--sh--- c:\windows\system32\{BE4CF9AB-6A23-4E95-953A-CB57C9D85ED5}.dat

============= FINISH: 22:13:04.03 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  • Gender:Male
  • Location:Munich,Germany
  • Local time:12:08 PM

Posted 24 August 2009 - 11:23 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

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#3 boingo2000

boingo2000
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  • Location:Phoenix, AZ
  • Local time:03:08 AM

Posted 29 August 2009 - 07:24 PM

Well, it seems like my problem has been cleared up as Norton was eventually able to delete the xwreg32.dll file. But here's my latest dds scan info:

DDS (Ver_09-07-30.01) - NTFSx86
Run by Mitch at 17:10:58.76 on Sat 08/29/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.227 [GMT -7:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C}

============== Running Processes ===============

C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System\CmFlywav.exe
C:\Program Files\Wireless-G Music Bridge\WMB54G.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Messenger\msmsgs.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Documents and Settings\Mitch\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [<NO NAME>]
uRun: [ATI Launchpad]
uRun: [Creative Detector] c:\program files\creative\mediasource\detector\CTDetect.exe /R
uRun: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\RegistryBooster.exe /S
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Windows Live Sync] "c:\program files\windows live\sync\WindowsLiveSync.exe" /background
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\point32.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [ccRegVfy] "c:\program files\common files\symantec shared\ccRegVfy.exe"
mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe /Consumer
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [InCD] c:\program files\ahead\incd\InCD.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [CmFlywaveName] c:\windows\system\CmFlywav.exe
mRun: [Linksys WMB54G Utility] c:\program files\wireless-g music bridge\WMB54G.exe -R
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {44226DFF-747E-4edc-B30C-78752E50CD0C} - {44226DFF-747E-4edc-B30C-78752E50CD0C} - c:\program files\ati multimedia\tv\EXPLBAR.DLL
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
Trusted Zone: aol.com\free
Trusted Zone: turbotax.com
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/su/ocx/15026/CTSUEng.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab
DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - hxxp://downloads.ewido.net/ewidoOnlineScan.cab
DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxps://ive.gdc4s.com/files/en/products/client/ica/current/wficac.cab,DanaInfo=download2.citrix.com+
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.snapfish.com/SnapfishActivia.cab
DPF: {41F17733-B041-4099-A042-B518BB6A408C} - hxxp://a1540.g.akamai.net/7/1540/52/20060104/qtinstall.info.apple.com/snape/us/win/QuickTimeInstaller.exe
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.3.7.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {62789780-B744-11D0-986B-00609731A21D} - hxxp://www.maricopa.gov/assessor/gis/plugin/mgaxctrl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119588498062
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://acs.pandasoftware.com/activescan/as5free/asinst.cab
DPF: {9BFC2253-B9D9-477E-9488-CA450232620D} - hxxps://fastconnectkitsetup.cox.net/wizlet/CoxNA/static/controls/WebflowActiveX.CAB
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553550000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - hxxp://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://ive.gdc4s.com/dana-cached/setup/JuniperSetupSP1.cab
DPF: {EBF85371-A38F-485B-B28F-0B4C82D25937} - hxxp://update.hpphoto.com/download/HPSWUpdate.ocx
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/su/ocx/15026/CTPID.cab
DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} - hxxp://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} - hxxp://photos.msn.com/resources/neutral/controls/DigWebX2.cab?10,0,910,0
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mitch\applic~1\mozilla\firefox\profiles\ao2d6s0r.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://start.mozilla.org/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - plugin: c:\program files\mozilla firefox\plugins\nplalaDl.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");

============= SERVICES / DRIVERS ===============

R0 BsStor;InCD Storage Helper Driver;c:\windows\system32\drivers\bsstor.sys [2005-7-9 9344]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-7-11 64160]
R2 BsUDF;InCD UDF Driver;c:\windows\system32\drivers\bsudf.sys [2005-7-9 468480]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2005-6-23 317128]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R2 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton systemworks\norton antivirus\NAVAPSVC.EXE [2005-6-23 116336]
R2 NProtectService;Norton Unerase Protection;c:\program files\norton systemworks\norton utilities\NPROTECT.EXE [2005-6-23 135168]
R2 SAVRTPEL;SAVRTPEL;c:\windows\system32\drivers\SAVRTPEL.SYS [2005-6-23 35552]
R3 cmvad;C-Media Wi-Sonic Wireless Audio Interface;c:\windows\system32\drivers\cmudaxv.sys [2007-12-23 1351360]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090826.009\NAVENG.Sys [2009-8-26 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090826.009\NavEx15.Sys [2009-8-26 1323568]
R3 SAVRT;SAVRT;c:\windows\system32\drivers\SAVRT.SYS [2005-6-23 235744]
S2 SBService;ScriptBlocking Service;c:\progra~1\common~1\symant~1\script~1\SBServ.exe [2001-8-13 54408]
S3 ccPwdSvc;Symantec Password Validation Service;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-6-23 99352]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1029456]
S3 MediaMall Server;MediaMall Server;c:\program files\mediamall\MediaMallServer.exe [2009-3-7 4295680]

=============== Created Last 30 ================

2009-08-19 06:20 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-19 06:18 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-19 06:18 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-19 06:18 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-19 06:18 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-19 06:18 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-19 06:18 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-19 06:18 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-19 06:18 <DIR> --d----- C:\b980e1c9e53326f1fea0
2009-08-19 06:17 <DIR> --d----- c:\windows\SxsCaPendDel
2009-08-05 06:04 54,156 a---h--- c:\windows\QTFont.qfn
2009-08-05 06:04 1,409 a------- c:\windows\QTFont.for
2009-08-02 22:45 <DIR> --d----- c:\docume~1\mitch\applic~1\Malwarebytes
2009-08-02 22:45 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-02 22:45 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-02 22:45 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-02 22:45 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-31 10:04 <DIR> --d----- c:\program files\Shared

==================== Find3M ====================

2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-03 07:49 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-07-03 07:49 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-29 09:12 827,392 a------- c:\windows\system32\wininet.dll
2009-06-29 09:12 17,408 a------- c:\windows\system32\corpol.dll
2009-06-29 09:12 78,336 -------- c:\windows\system32\ieencode.dll
2009-06-22 22:23 119,110 a------- c:\windows\hpqins00.dat
2009-06-22 22:12 145,886 a------- c:\windows\hpoins21.dat
2009-06-21 18:39 107,437 a------- c:\windows\hpqins11.dat
2009-06-21 18:37 107,461 a------- c:\windows\hpqins05.dat
2009-06-21 18:34 108,086 a------- c:\windows\hpqins01.dat
2009-06-04 21:52 3,688 a------- c:\windows\system32\d3d9caps.dat
2009-06-03 12:09 1,291,264 a------- c:\windows\system32\quartz.dll
2005-12-04 10:47 17,536 a------- c:\docume~1\mitch\applic~1\GDIPFONTCACHEV1.DAT
2005-06-23 21:21 32 a--sh--- c:\windows\{4F518E5F-3FB8-46C1-8B27-2101C358E47F}.dat
2005-06-23 21:21 32 a--sh--- c:\windows\{54D42D81-B987-499B-A392-24EAA2EEBF6F}.dat
2005-06-23 21:23 32 a--sh--- c:\windows\{967DDFF7-1FDD-45E5-A468-CCCE0FC41C65}.dat
2005-06-23 21:20 32 a--sh--- c:\windows\{9FB209B3-9A1D-4CB4-82DE-6E5F23DFF5C3}.dat
2005-06-23 21:21 32 a--sh--- c:\windows\{B448FCD3-BD3D-44F2-B9D7-8089EB8D2384}.dat
2005-06-23 21:24 32 a--sh--- c:\windows\{C39676ED-4471-4958-9B72-9E81F4C774D3}.dat
2005-06-23 21:24 32 a--sh--- c:\windows\{FAFB8F46-4DA4-4135-8810-63AE85E3EAA3}.dat
2005-06-23 21:21 32 a--sh--- c:\windows\system32\{02752B35-4BB5-4A73-B2AD-5C9BE5A3514E}.dat
2005-06-23 21:24 32 a--sh--- c:\windows\system32\{5DBC307B-11CC-4BC3-910F-EC71BA0D3767}.dat
2005-06-23 21:23 32 a--sh--- c:\windows\system32\{5EEA2BBD-897A-4769-AFC9-D855BF4E99D3}.dat
2005-06-23 21:24 32 a--sh--- c:\windows\system32\{65747880-A531-438D-9A18-45FA76C37C87}.dat
2005-06-23 21:20 32 a--sh--- c:\windows\system32\{7402298F-AB91-49D7-B333-2933ED181227}.dat
2005-06-23 21:21 32 a--sh--- c:\windows\system32\{9EAF8114-EF9D-4B3B-8C56-BA8E2E6BE7FC}.dat
2005-06-23 21:21 32 a--sh--- c:\windows\system32\{BE4CF9AB-6A23-4E95-953A-CB57C9D85ED5}.dat

============= FINISH: 17:11:49.65 ===============

Attached Files



#4 PropagandaPanda

PropagandaPanda


  • Malware Response Team
  • 10,433 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:08 AM

Posted 01 September 2009 - 03:08 PM

Hello.

Looks clean of active infections.

Run Scan with Kaspersky
Please do a scan with Kaspersky Online Scanner.

If you are using Windows Vista, open your browser by right-clicking on its icon and select Run as administrator to perform this scan.
  • Please disable your realtime protection software before proceeding. Refer to this page if you are unsure how.
  • Open the Kaspersky Scanner page.
  • Click on Accept and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select Critical Areas.
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis.

This scanner will only scan. It does not remove any malware it finds.


Download and Run Scan with GMER
We will use GMER to scan for rootkits.

Please download GMER to your desktop. Note that the file will be randomly named to prevent active malware from stopping the download.
  • Close all other open programs as there is a slight chance your computer will crash.
  • Double click the GMER program ******.exe. Your security programs may detect GMER's driver trying to load. Allow it.
  • You may see a warning saying "GMER has detected rootkit activity". If so, select NO.
  • Leaving the settings at default, click Scan.
  • When the scan is complete, click Save and save the log onto your desktop.
Please include the log in your next reply.

Please tell me of any issues at the moment.

With Regards,
The Panda

#5 PropagandaPanda

PropagandaPanda


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Posted 09 September 2009 - 06:04 PM

Hello.

There had been no reply from the topic starter in 5 days. Due to inactivity, this topic is now closed.
If you are the topic starter and need this topic reopened, send me a message.

Everyone else, please begin a new topic.

With Regards,
The Panda




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